Fishers >Second Hand Goods > Kool Kids Resale Kottage
11361 Village Square Ln, Fishers, IN | Directions 4603839.951550 -86.040872
Clean-Friendly-Fair-Organized – I have been a customer here for multiple seasons now, the owner is a wonderful person and treats her customers very fair. I have been to multiple resale shops in the area and this is the only one that I have found to be honest and fairly priced, not to mention it is cleaner and more organized than any I have seen. I have sent many of my friends and family there and every single one of them left happy. If you feel something is not fair she is happy to look into it for you. Anytime the store is open no matter how many times I go into the store (and I go in weekly) she is working hard processing things and talking to customers! Anyone that reads the bad review I highly recommend that you try it out for yourself and collect your own opinion or you are missing out! The owner is wonderful with kids and everytime I have been is always willing to entertain my 7month old so that I can look around :)
WORST EXPERIENCE EVER! – Came into her around 8/05/10 & spoke with her about consignment of summer clothes. Came back 2 1/2 weeks later & dropped off summer & fall clothes and asked her if it was too late to sell summer things & she said it was not and they would process immediately and wait til weather changes for fall clothes because ppl don't tend to buy fall/winter until the weather actually changes. That was fine with me. We had a month left of HOT weather so I left summer clothes with her. Not the case...nothing processed month later & no communication. When I was there she said I had GREAT clothes & told asst. she wanted to process immediately!! (Abercrombie & Fitch & Gap worn once or not at all!) On 10/01/10 I called to check (4 weeks later) & was upset when I heard NOTHING was processed NOTHING!!! There were shoes, short & long sleeves, shorts & pants something should've been processed! AND Why would I leave summer clothes there if you can't use them til next year?!!!! 10/6 Came in to what I thought was to pick up unwanted clothes & she gave me all clothes back. What???!! She stated her asst. said I was unhappy about summer clothes not being processed (TRUE)! DUHHH, who wouldn't be upset that you didn't follow thru with what you said & if there is a misunderstanding you should be able to talk to your customer! Not once did I receive a call from her! Very Rude & unprofessional! Apparently she doesn't need my business in this weak economy! I would take my business elsewhere to a place that is more deserving! Thanks for Wasting my Time!
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