10650 N Michigan Rd, Zionsville, IN | Directions 4607739.941584 -86.238342
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
I took delivery on my tenth vehicle this week and could not be happier with the whole experience. On those rare occasions that we have needed service Scott Krouse has been excellent. Our sales experience with Donna Monday and Bill Sawyers has been simply outstanding. Everyone at this dealership goes out of their way to make it happen -- every vehicle, every time!
Ben Weir is awesome I actually went to another ford dealership who could not get the deal done. Working with Ben was awseome I will recommend the dealership to everyone I know.
Good overall experience, and would recommend to anyone. The only thing keeping it from 5 stars is the time it took to complete the transaction. If I walk into a dealership, ready to buy (i.e., the car picked out, the price negotiated, and financing in place), there is just no reason for it to take three hours to drive off the lot. The point is admittedly minor, but to maximize the experience (for me), I'd like to get that duration down to under an hour.
Very happy with our new vehicle and happy with the price we paid for it too. There was good service that wasn't pushy and we didn't have to fight anyone to get a good deal.
Adam worked with me over a period of two months to get me the price I needed and was friendly and patient in the process.
Both my experiences, in 2009 and now in 2013, were great. Mack and now Adam treated us well. I'm going to enjoy both Escapes for many years to come.
Adam Rich made the process simple. From the time he contacted me from my online inquiry to the time I picked it up. Very straight forward.
Scott Krause role modeled customer service. He did exactly what I asked for, met the deadlines he committed to, was very thorough in his explanations, and provided an emailed plan of action for me to review prior to my agreeing to have my 2000 Ford Expedition suspension repaired. I picked them because Google Reviews had them rated highly-they definitely met and exceeded that rating and my expectations.
We bought our Used Ford Fusion online from Pearson Ford and they were great. No games, great pricing, and the whole process only took an hour. Thanks and we will be back!
Don Thompson made the purchase of my new F-150 a pleasure- never experienced this before. Excellent product knowledge, communications, and sales tactics/rapport. I would not hesitate to use this Dealership again.
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