10650 N Michigan Rd, Zionsville, IN | Directions 4607739.941584 -86.238342
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
Adam worked with me over a period of two months to get me the price I needed and was friendly and patient in the process.
Both my experiences, in 2009 and now in 2013, were great. Mack and now Adam treated us well. I'm going to enjoy both Escapes for many years to come.
Adam Rich made the process simple. From the time he contacted me from my online inquiry to the time I picked it up. Very straight forward.
Scott Krause role modeled customer service. He did exactly what I asked for, met the deadlines he committed to, was very thorough in his explanations, and provided an emailed plan of action for me to review prior to my agreeing to have my 2000 Ford Expedition suspension repaired. I picked them because Google Reviews had them rated highly-they definitely met and exceeded that rating and my expectations.
We bought our Used Ford Fusion online from Pearson Ford and they were great. No games, great pricing, and the whole process only took an hour. Thanks and we will be back!
Don Thompson made the purchase of my new F-150 a pleasure- never experienced this before. Excellent product knowledge, communications, and sales tactics/rapport. I would not hesitate to use this Dealership again.
My experience with Adam Rich was very pleasureable. I told him what I was looking for and he threw out some options for me . I can't wait to go in to meet him.
My wife and I have purchased 6 new Fords at 6 different dealers over the years. We are loyal to Ford, but have never felt ANY loyalty to ANY of those dealers until now. I had always felt a lot of anxiety in gearing up to buy a new car as if preparing for battle...hours in the showroom shopping/haggling, dealing with high-pressure, shifty salesmen, dealing with the various sales pitches in the finance office, etc. NONE OF THAT HAPPEND AT PEARSON FORD! Our salesman, James was a pleasure to meet and work with. He was honest and eager to answer all of our questions. His sales manager, Don was very fair and eager to make sure we were happy with our purchase. Clay Fulton closed the deal on financing our new car and was able to beat our credit union's rate without using Ford Credit. Clay was great and moved us through that process very efficiently. We love our new SUV and couldn't be happier with our buying experience at Pearson Ford. I will be buying my next Ford at Pearson Ford (even though its 31 miles from our home).
My Father bought a used Ford Fusion from Pearson Ford on Michigan Rd in Zionsville,IN. He told us about his experiance with Don Thompson. We liked what he had to say so, we talked to Don as well. He evan Stayed pass closing time to give us the time we needed. We got a Ford Fusion that was just off the truck and was not preped yet so, he gave us a loner. Our car was preped and ready for us the very next day. Their was no presuer at all. We had a very Awsome experiance with Person Ford and Don Thompson. I hope this is helpful to you.
Online shopping experience was flawless. They gave me a no haggle price without hesitation or tricks. No pressure in the finance department. Nice facility. I could have been in and out with my new truck in 15 minutes if I wanted to. Nice, up-front sales staff. Truck was clean and ready to go when I got there. I drove 140 miles to get this deal, and I'd do it again.
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