1800 N Shadeland Ave, Indianapolis, IN | Directions 4621939.792829 -86.045608
M 7:00am - 8:00pm, Tu-F 7:00am - 6:00pm
Done a very good Todd was very good at his job treating the customer with respect and always being polite.
Blossom couldn't have been worse. They were slow, rude and had no clue how to do their jobs. We kept being told we were next for over an hour while others went back to get their cars. They had our loan papers for over 45 minutes and never came and got us. We ended up being there for over 6 hours and my husband was late to work..
I also didn't get my new plates by the expiration date and had to call them to be told our paperwork got "skipped".
My father tried to call numerous times throughout the next few days after we got the car. They either never picked up or said they would leave a message for the manager and have them call us back, which they never did.
Since the car was brand new they said there would obviously be no need for a walk around. I was fed up so I just wanted to leave. When I got home the car had a scratch and a small dent. I didn't even bother calling them.
Car Business as Usual at Blossom – Blossom Chevrolet still follows the horse-trading aw schuks model of doing business..they still assume customers are stupid and that we can be led or pushed around like caged or pinned animals, mislead with distorted information, long delays to try to hold you there so you can't go somewhere else, surprises at the last moment in the "finance" or shall I say "fleecing" office and then hope you will buy a car anyway..cause they're "Good People" I hung in with them because I liked the salesperson (at least at first) who was young and relatively inexperienced, whom I felt was also subject to management manipulation. a week after the sale I have not heard one peep out of them or the salesman to thank me for my business or to see if I was getting along with my vehicle or not. I will say I like the vehicle (Chevy HHR) which is one heck of a new entry into the market. I would sugguest trying another dealer unless you like being treated like you're stupid.
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