Florists >Kapp's Flowers
4638 Statesmen Dr, Indianapolis, IN | Directions 4625039.903923 -86.090718
I do not recommend – We do not recommend Kapp's Flowers, also known as Any Occasion Flowers. The flowers were delivered on the wrong day, and left at the wrong house!! The florist did not call either phone number she had to notify us of the problem or ask what to do. We were not satisfied with the quality, quantity or condition of the flowers once we retrieved them from the neighbor's house. The flower bouquet did not match the bouquet that we selected from a book while ordering. There were less flowers than we were led to believe would be included. When we tried to phone the owner of the florist shop to resolve the issue, she was extremely rude and would not listen to our complaint. She hung up on us multiple times. When we went into the store to discuss it in person, the owner threatened to call the police even though we were not being threatening or violent. The issue has not been resolved because the owner refuses to communicate with us.
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