Surgeons >Geist Family Medicine and Pediatrics
8150 Oaklandon Rd Ste 130, Indianapolis, IN | Directions 4623639.904337 -85.958490
Lack of Service Mentality – Not sure why I continue to go to this place. To talk to someone live on the phone is nearly impossible and I usually have to make my way through the automated system and then be placed on hold for several minutes each time.
Visiting the office is less personable than visiting the BMV and is a lot like going to a restaurant that has a sign that says, "Wait to be seated by the hostess" with no hostess in site.
The staff is inefficient, rude and uninterested in helping patients. I am beginning to wonder if this is just the way the Community Health Network works. This is very different from the past experiences with other doctors. Hell, even the Marine Corps doctor offices were service oriented than this office and the MC had no real reason to make us happy....we had no other choice!
Stay Away! – I went to the Lee Rd branch (near Ft Harrison) and would not advise anyone to use them. I was constantly getting sick with strep and infections from my tonsils, always in getting antibiotics -- when I suggested that the tonsils themselves might be the problem, my doctor told me I was overreacting and not to worry about it. Fast forward a year later and I'm sick as a dog and go to an Ear Nose & Throat specialist, who tells me I need my tonsils removed ASAP and have for a while.
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