8010 Castleton Rd, Indianapolis, IN | Directions 4625039.900996 -86.050759
8 a.m. - 5 p.m.
Stole my electronics and damaged my property, then denied the claim. As well, they were rude and also strung me along for several months before ultimately denying my claim. I would not use this company, they are extremely unprofessional and unreliable.
This was a horrible experience. I asked specifically that of all the furniture I was sending to my daughter to be most careful with my 150 year old dining room table that I had just finished having refinished. The table arrived with significant scratches on one leaf and the table leg broken with the driver attempting to repair with wood glue and duct tape. The communication with both the local business and the company and the claims department was far from satisfactory. I would go with any other company than this one in the future.
The worst military move ever!! Substandard customer service to deceptive business practice to a turely last minute notice for delivery. I never had this kind of worst customer service during my 18 years of service to our country. Every time I transferred, I had pretty good moving companies with pleasurable experiences. Mr. Mike Chandler asked me if I wanted the update on the status and he promised to call me back at noon time in Arizona time, perhaps he did not know that we had three hours time difference and but he did not call me back, ergo, I missed my lunch time. I called back, he was conveniently in the meetings. What really bothered me was his attitude, he did not have same sense of urgency nor the compassion towards my need. My son is on his mattress because his bed is in Ohio since they cannot seem to find a driver. I do not want my son to go through this because this move was not by his choice but my obligation to the military. If they are in distribution business, they should be able to find a way to accomodate people's need, even if they cannot, they should not make any empty promises or have a deceptive business practice. Mike Chandler perhaps needs to take a business relations 101 to enhance his customer service skills.
What a pleasurable experience....!!! – This is our second time moving with Wheaton Van lines,
both times cross country and both times we were very
satisfied. Wayne, our driver was very helpful and went
above and beyond our expectations. Wheaton is a
professional and competitively priced company to use. I
wouldn't hesitate to use them again or recommend them
to friends and family.
Our Best Moving Experience ... Ever! – We used Wheaton to relocate us from Florida to California. They were the most professional, reliable, careful and economical moving company we've ever used. We had 6 different meetings or appointments with Wheaton personnel and all 6 showed up on time and prepared. Amazing. Our goods arrived in California on time and in perfect condition. The driver was a pro, as was everyone at Wheaton. Surprisingly, they were also very competitive on pricing. A first class company and team!
Great Experience! – My grandmother recently moved from South Bend, Indiana to St. Augustine, Florida. Not your typical move for someone of her age. Wheaton did an excellent job. The movers were on time, courteous, and answered all of our questions. It was a great experience and we would not hesitate to recommend Wheaton.
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