7128 State Route 3, Westerville, OH | Directions 4308240.151416 -82.921917
My girlfriend had an oil burning smell coming from underneath the hood of her car and dripping fluid, so we took it here to have it looked at. She took it here three different times and spent over $1,296 and the problem still wasn't fixed. After the last time we took it to a different shop to have it looked at. They found the problem almost immediately, they went through the receipts and said most of the work was unnecessary. The car is fixed now, but I really think these guys are surviving this economic downturn with bad business practices.
CAUTION LADIES! These guys tried to sell me $1000 worth of repairs that I did not need. I am sorry but as a single mom with two children, a $1000 is a lot of money for me. I took my 2005 Accord to this shop for a “free brake inspection” because I heard a squeak when I hit the brakes. They told me I needed all new brake calipers, hoses, pads, and rotors on the front and back of my car. The Manager “Carl” told me it would cost $1500.00. I almost went ahead and did it because I really needed the car for work, but decided before spending that much money I should get a second opinion. I’m so glad I did. The other shop showed me exactly what was going on with car. Turns out that I ended up needing brake pads, rotors, and some kind of hardware pieces; this totaled about $490.00. When I called “Carl” to tell him about their mistake he basically brushed me off like he didn’t care. It makes me sad to know that there are people like this in the world.
Fast Professional Service – Carl and Ron run a professional operation. Never did I feel sold on services I didn't need. I replaced old tires, changed my brakes and oil. All services were provided in less than 24 hours. I am very satisfied with the quality of work. I highly recommend this service store for anyone needing work for their car.
Incredible customer service and knowledge – Carl and Joe have a great staff and they talk you through the vehicle's problems, give you their opinion and a slew of options to fit your budget and desires for your auto.
Great customer service – Carl and crew want 100% customer satisfaction and will do what ever it takes to please the customer. They can do the big jobs as well as change the oil.
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