Bellevue >Jewelry & Watches >
Jewelry >Ee Robbins Engagement & Wedding Rings
10429 Ne 2nd, Bellevue, WA | Directions 9800447.611674 -122.200447
Outstanding Customer Service and Quality.
E.E. Robbins has the best associates, the best quality jewelry, diamonds and selection that you will find. If they don't carry what you want, it is possible that they can get it for you. They also make you feel comfortable about the whole experience in selecting diamonds, engagement rings, wedding rings and other jewelry too. Sandy at the Bellevue store is outstanding. He will patiently spend as much time with you as you wish explaining everything and does not exude any pressure at all. His focus is completely on you and your needs at all times. We wanted a certain set of wedding rings designed by Art Carved that E.E. Robbins did not carry at the time and he ordered them for us. Since then, the store now carries the whole line of Art Carved. Sandy also put my fiance (now husband) at ease when he mentioned financing options to make the whole transaction a lot more comfortable. He made the whole diamond selection process quite nice.
The store manager at the Bellevue Store also is quite outstanding and very knowledgeable. He has helped us several times over the years and we really appreciate his assistance.
E.E. Robbins, you're the best!
EXCELS IN CUSTOMER SERVICE!!.
Love this store! They are very friendly. Notice you and offered a complimentary beverage (gotta love looking for a ring while enjoying a snack and some starbucks! or simply coming in to get your ring cleaned and sipping on some free stbux).
Excellent Service + Complimentary Beverages + Friendly Staff + Large Ring Selection + Lifetime Cleanings & more = The PERFECT place to shop for Jewelry!
I'd reccomend talking to Sandy P. - friendly knowledgable gentleman! Thank you!! You will love this store!!
Review for EE Robbins.
Fiance found this place to be the most easy to work with. Every other jeweler that he has been to either was not knowledgeable, pushy, or not easy to talk to. I was also not impressed with other places particularly those who do not allow you to bring your own diamond to place in the setting. We had the pleasure of working with Brent, Sandy, Julian and Eric.
When walking into the place, I was amazed on the selection of rings they had here. None were to my liking though. I needed something sturdy for my clumsy hands. Fortunately, they have an artist (Eric) where you can design the ring exactly the way you want it and with the right materials. Fiance had a family diamond that was brought in and placed into the setting he first thought that the diamond was a particular cut and turned out that it was a different shape. Eric created the drawing to fit the current shape. Also, since his studio is located near ee robbins, he can come immediately to see clients.
We talked closely with the goldsmith (Julian). He frequently came out to show us the cad drawings on the computer. He was the most helpful in the process! Fiance really trusted his input.
Sandy and Brent were most helpful with facilitating the ring from paper to metal/diamond. They are both very easy going and made our visit to the store a relaxing experience.
Their professionalism was exceptional and we plan to have my wedding band custom made at the store as well! Looking forward to working with them again!
Thanks EE Robbins!. After proposing, my husband told me all about his ring buying experience. He was so excited to tell me how much he loved EE Robbins and their outstanding salesman, Sandy. I found out that my husband went to a few other jewelers before finding EE Robbins and he said he felt so much pressure and a sense of secrecy at those other places. They wouldn
Sandy is an Exceptional, Genuine, and Helpful person!!. My Fiance' and I were shopping for a custom wedding band to match her engagement ring. We had gone to several local jewelry stores and our search stopped at EE Robbins. What sold us this ring was the type of Customer Service that we received from Sandy. He was very professional and attentive to both my fiance' and I. We were sold on buying the ring there with out even hearing how much or even seeing the ring for that matter, but just on the basis that my fiance' was at ease with dealing with Sandy. Not to mention that he constantly laughed at my jokes (what i always do when I am nervous). He explained to us every detail of how her ring will be made and introduced us to Vince the designer. We received the Custom Wedding Band after only a couple of weeks and we were delighted with how beautiful the ring was. It exceeded our expectations!! Our whole experience there was just outstanding and made us feel important. I would definitely highly recommend (we already have) Sandy to my friends and family. He truly believes in the company (EE Robbinds) and what he does for them!!!!
Sandy is the NICEST salesman I've ever dealt with!.
After my fiance proposed, I came into the store to get my ring resized and to see if I liked any different settings. Sandy immediately recognized Ryan, my fiance and introduced himself to me. He then went on to ask the details about how he proposed, and joked about how long it took Ryan to find THE ring. Despite my fiance saying it was okay to get a new setting, I still felt guilty that I would even think to change this amazing ring he got me. So we just got it resized and left.
After months of going back and forth on whether or not to change my setting, I came back. I told the sales lady I wanted to look at some new settings and after asking my name she brought up my file and got Sandy. He recognized me right away and the first question he asked me was, "can I clean your ring for you?" I said no, and he then asked how my fiance was. How awesome is that? It's really nice to know that I was remembered.
I told Sandy I felt guilty about looking for a new setting, but he assured me that, that was Ryan's plan all along and that this situation happens all the time. I told him what types I liked and that I didn't want my fiance to spend too much more. I'm a very picky person and he was extremely patient with me, and made me feel at ease. He walked me through the different settings, and he even showed me what the matching bands would look like so I could get the full effect!
After I chose a few favorites (I wanted to wait to show my fiance), he went on to ask, "do you know how precious your diamond is?" I thought he was just sucking up. But he cleaned my ring and showed me under the microscope the real quality of my ring, that it was not a blood diamond, and that it was an elite. He began to tell me how he and Ryan went through this same process and could tell that my fiance really did work at finding the perfect ring for me. Taking into consideration the quality of the diamond as well as the size! It just made the ring more special to me. Before I left, he had me wait for a minute, and came out with a bottle of champagne. He said he owed Ryan and I a glass, but sent me home with a whole bottle!
E.E. Robbins is a great store with tons of selections. Their customer service, not just Sandy, but the people at the desk as well, was EXCEPTIONAL. Sandy is a great person, he's not just trying to make a sale, but he takes the time to get to know you and your fiance and to show you, the true value of your ring. I have friends who will be getting engaged soon and Ryan and I will definitely recommend E.E. Robbins, especially Sandy.
Excellent quality and superb customer service.
I went to E.E. Robbins specifically because I was looking for a real engagement ring store were I could find the perfect ring for my proposal; a regular jewelry store just wouldn't do. I was definitely not disappointed.
As with most bachelors, I was initially unnerved and rather lost on how exactly to go about choosing a ring. Sandy, my salesperson, warmly greeted me after walking in the door, and immediately put me at ease. He very calmly and politely explained their recommended process, in which I choose the diamond first and then, after the proposal, bring my fiance in to choose the actual ring and wedding bands. This allows me to surprise Lisa (my fiance) at the proposal but allows her to choose the ring she wants. He also explained the basics of evaluating diamonds and helped me choose the right stone within my price range. At no point did Sandy try to push anything on me or attempt an "up-sell". Despite my naivete regarding diamonds and rings, he patiently worked with me and was never condescending. Moreover, after returning with Lisa to select the bands nearly two months later, he still remembered me and a few details about our relationship!
Though the proposal wasn't really a surprise to Lisa (she knew it was coming), the diamond I chose was perfect and she absolutely loved it! Even after several months she's still gazing at it.
Make no mistake, E.E. Robbins is quite expensive, and it's not the place to find a simple trinket for your girlfriend; head over to Lincoln Square for that. Also, you'll need to allow plenty of time both for making your selections and receiving the products. You'll also need to plan multiple trips to the store. However, for those who are serious about getting married and willing to invest in it, this is the place to go. The quality of their rings and diamonds is outstanding, and their service is unparalleled.
Best quality and customer service ever!.
My husband and I first walked into EE Robbins when we were dating after hearing about how wonderful they are from our close friends. Everything we heard was right on! From the moment we walked in we were greeted with a smile and offered drinks and homemade chocolate chip cookies. We worked closely with Stacy who educated us about the 4 C's and helped us find the most perfect engagement ring and wedding ring. The quality of these rings is outstanding. Each dimond sparkles and is perfectly placed. You can tell that everyone there loves what they do and will stop at nothing to make you happy! Not only is their quality and customer service top notch, but their prices are very competitive as well.
We visit them regularly for ring cleanings and always feel so welcomed. We are so glad we chose them and highlyreccomend them!
Sandy IS the WORLD'S GREATEST!!!!. So, my boyfriend and I stopped in to EE Robbins because obviously we were looking for rings I liked. We didn't know much about engagement rings but felt completely at ease with Sandy (our salesperson) and his no pressure, up front, informative service. We had stopped into a couple of other stores (not to be named) and the customer service experience was night and day! EE Robbins EASILY takes the cake on their ability to listen to, inform, and advise their customers based on the CUSTOMER'S wants and needs and NOT their own. Plus, they think of everything! There are snacks, drinks, friendly faces and a sitting area with a flat screen TV and ESPN! (Can't get much better than that!) PLUS, I found the ring of my dreams! It's gorgeous and it's unique and Sandy is the man sooo.....enough said!
Thank-you E.E. Robbins...you are the best!. My husband and I had a wonderful experience with E.E. Robbins in Bellevue. Our sales person was Sandy and he was a pleasure to work with. Very dependable, friendly and "no-pressure". Julian the designer was also great and we were very happy with our custom designed rings. Even after the wedding, E.E. Robbins has been wonderful. I stop in frequently to have my rings steam cleaned and Sandy always does it with a smile :) I would highly recommend E.E Robbins to anyone in the market for the perfect engagement ring!
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