Bellevue >Fitness > First Street Fitness
10001 NE 1st St, Bellevue, WA | Directions 9800447.611157 -122.206383
Mon - Fri, 5:30am - 9pm; Sat - Sun, 7am - 6pm
Neighborhoods: West Bellevue
Owner who doesnt' care of follow through. – Following a good first impression and enjoyable water babies experience we decided to plan our son’s 1st birthday party at 1st Street Fitness.
The staff was alarmingly casual in accepting & documenting our reservation. With invitations printed, we confirmed, re confirmed and inquired about arranging space for the cake cutting.
Each inquiry was met with confusion and insincere reassurance.
Not surprisingly the pool was DOUBLE BOOKED and on the fly we had to re-shuffle the cake for 30 guests including half a dozen infants.
It was unnecessarily stressful for the big milestone and disappointing to say the least.
First Street Fitness had initially offered a small reimbursement for the inconvenience but hasn’t returned calls.
The only premise behind accepting a reservation (and taking money before hand) is holding it. Those of you with small children making up the cornerstone of 1st street fitness/water babies should bring your business to those who understand your needs and are held accountable.
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