Draper >Automotive Sales & Services > Laketown Speed & Sound
11710 S State St, Draper, UT | Directions 8402040.538733 -111.892185
Amazing care and detail to attention!. – A friend referred me to Laketown Speed and Sound for a subwoofer upgrade in my new Lexus and I have to say: WOW! These guys are the real deal. You wouldnt know if by looking at the outside of the store, but once inside, I was amazed to find what I would describe as the best selection of High Quality Car Audio in Utah. I have dealt with Ulitmate in the past and some of the other places like Concepts and Innovative and had some rather frustrating experiences in terms of attitude and lack of follow through. Laketown however breaks the mold when it comes to the typical feeling of most of these types of places. I was greeted and helped right away. Having come from Best Buy, I found this rather refreshing. They showed me a range of products that would fit my needs and actually ended up saving me a bundle. Angel the head installer built me a custom box built into my trunk and completely hid the entire installation behind a custom panel that looks factory. They even were able to get my factory navigation to work and view video while I drive now. Something everyone else told me couldnt be done. They did a Rockford Fosgate 12 that totally finished off my factory system and gave me the bass that I wanted. Everything turned out perfect and they even stayed late to finish my project same day. Thanks you guys I will never go anywhere else. I will definitely refer all my business to you guys and be back for more. Give these guys a try, They have all the major brand names Alpine, Pioneer, Kenwood, Rockford, Monster Cable and know their stuff. I figure I saved about 350$ off of what best buy quoted me and they got my nav system unlocked. AWESOME! Five Stars!
I have been back 3 times since and the service is better than ever and the got Phoenix Gold again. My most favorite car audio brand since I was 16.
Very happy with Laketown Speed and Sound. They were amazingly helpful, knew what they were doing and very reasonably priced. They gave me a quote on the spot and set an appointment to take care of a roof-mouted TV system that had come loose and was hanging. Other places I went to for help, suggested that it could not be fixed and that I would probably have to replace the entire system. Thank you Angel for doing an excellent job and for being so helpful! I will definitely use their services again and highly recommend them.
Laketown has the best, professional service and knowledgeable staff. They always have time for me, either in person or on the phone, including after the sale. There's a good reason why they've been successful for many years at the same location. So much better than the typical fly-by-night car stereo place! They're my favorite, even when compared to Houston and Los Angeles stores.
FAIL: For not being transparent, hiding the facts.
First they tell me they cant quote me a certain stereo price over the phone because they are really competitively priced, so I go in (what a pain already), and discover they sell it for a higher price than BestBuy next door--not to mention higher installation charges. In fact, buying from Crutchfield was a lot cheaper.
Then when I have them build a quote on their computer, they say they cant print nor email it unless we actually ring it up as a sale.
Okay guys, time to stop using foot-in-the-door, and lame excuses to get people to shop with you; and time to get a POS that is modern. If you cant be price competitive because your not a big box retailer, then say so. If you want customers to think you install better, then only sell that, but judging by your other reviews and failure to quote over the phone, that is probably not true either.
Could I have wrote it all out on a piece of paper? Mmmm, well...probably, but at that point it was already too much, and I was already tired of hearing that they are more experienced--trying to encourage me to buy without really shopping around.
Excellent service! I had some trouble with the alarm after they installed an aftermarket stereo in my Porsche. Angel did a very thorough job troubleshooting and making sure everything worked perfectly!
Car Tint – From my perception and experience thus far this looks like a good family local run store. They take their business seriously. One of the best things I saw was their warranty and customer service as they were definitely their top priorities. Their prices are competitive compared to all of the local stores and they have a much larger display and in store inventory than any place I have ever been.
The first thing I did here was get my tint installed. The store owner was nice enough to drive my car to their tint building about five minutes away and do it all himself. Great customer service. It seems to have gotten a little messed up, probably do to the quick change in temperature, but there are still a few bubbles on it that were supposed to go away after a few days. I called in and let them know my situation and they offered to redo it free of charge, because it comes with a lifetime warranty. Definitely a great thing to hear.
To top it off the store owner called me a week later to see how my install was going and if i was satisfied. I definitely plan on going back to get the rest of my car audio installed, as you can all see from the reviews, they do great work, but small mistakes every once in a while are inevitable.
Excellent service! – I knew nothing about Laketown S&S until I was directed there by an XM InstallCard. We made an appointment to have an XM radio installed, and we missed the appointment. I was worried that we might be charged some sort of "missed appointment" fee. But no! We just rescheduled as if nothing had happened. Then, initially the diagnosis on the install suggested that we might need to purchase a special adapter to attach to the car's antenna for approx $38 or so. But when I showed up to retrieve the car and pay for the adapter, I was informed that they discovered it wasn't needed because my stereo had an auxillary input they could use instead. The installation was well done, and everything works great!
The bottom line is that I am convinced that Laketown Speed & Sound is a customer-friendly place. I don't feel that they're trying to squeeze money out of people, and they really want to make sure that the customer is happy with what he's getting. In the future, if I seek any services that they can perform, I will go to them first. I am sending my daughter there to redo the tinting in her car.
Great Service! – Great service, I had my tint done here came out beautifully. Gave me a lift home and picked me up when the job was finished, awesome!
BEST SERVICE AND INSTALLATION IN SALT LAKE CITY – I wanted to thank Lake Town Speed and Sound for the work they did on my 2006 Tiburon. I had electrical problems with the car. I took my car into the dealership for them to try and fix the issue. After a day of having my car, the dealership told me I needed a new battery. I replaced my battery as requested by the dealership only to run into the same issue I had before. I contacted the dealership and told them the problem was still there. They told me to bring it in but due to the Memorial day weekend, they won't be able to fix it till Tuesday. As well, the dealership told me it was going to cost up to $500 to trouble shoot the problems. Since I had a lot of aftermarket parts on my car, the dealership didn't know where to start. Seeing how I had a lot of aftermarket parts, I decided to take my car from the dealerhip and take it to Lake Town. The people at Lake Town fit me into their schedule on a Saturday and said they will work to fix the problem the same day. Lake Town closes at 6pm on Saturday. However, they worked until 7pm to make sure my car was fixed. They only charged me $90 to fix my car which was for both parts and labor!!! Instead of paying up to $500 at a dealership and not getting my car till Tuesday, Lake Town worked late on Saturday and were able to get my car fixed at a fraction of a price. I will be going to Lake Town for any of my aftermarket parts from now on. THEY ROCK!!!! Thanks Lake Town!!!
AWESOME STORE!! HONEST AND PROFESSIONAL!! – You will not be disappointed with Lakewood Speed and Sound. They know what they are doing and will make sure you get a system that you will love. Ask for Glen. He is very patient and will take care of you. They didn't charge me for anyting unnecessary and their insallers are amazing!!
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