Bothell >Women's Clothing > Princess Bride Alterations
720 238th St SE Ste G, Bothell, WA | Directions 9802147.782100 -122.222436
Go somewhere else! – The owner Kathy is awful. She is unprofessional and disorganized and downright rude. Selection is poor also. Do yourself a favor and avoid this place.
Seattle brides go elsewhere! – Looking back on my wedding, I'm so upset that I spent my time and did business with the Princess Bride Bridal Shop. With my friends who are getting married, the first thing I tell them is to stay far away.
I can't begin to describe the horrible customer service and unresponsiveness, especially from the owner Kathy. Multiple things went wrong -- here are just a couple. My veil came in late and damaged. The wait time for it to be made was far longer they told me it would be (by a couple months) and there was not enough time to sew a new one, so I had a veil with holes in it for my wedding. Another time when I was in picking up my dress, I had a man (presumably an employee's husband) trying to get my to purchase earrings, necklaces, shoes and pretty much everything possible. They are horribly pushy and don't know how to take "no" for an answer.
The only thing I did right was go elsewhere for my dress alterations. The Princess Bride quoted me at $400 and I paid $65 elsewhere. WAY overpriced.
The best thing that a bride could ask for is less stress during wedding planning. The Princess Bride adds more stress to the planning process and I would suggest to anyone they find another shop! I was very please with LaBelle Elaine's in downtown Seattle where I purchased my bridesmaid dresses.
NOT THE PLACE TO GO FOR YOUR WEDDING! – DO NOT, REPEAT DO NOT GO HERE...BEWARE OF FAKE REVIEWS POSTED BY OWNER! Terrible establishment for what is supposed to be the happiest time of your life, they ruined SEVERAL opportunites of which should have been positive but instead were FAR FROM! From the get, I did not appreciate the way I was treated by their bridal consultant but I loved the dress and the price was good. Do not be mistaken by thier aggressive marketing tactics to be be viewed as "Great", they are all about SELF PROMOTION and its tiring. I wish I would have read some reviews before purchasing in the first place...WORD TO THE WISE, stay away. I was verbally attacked and had to suffer through a salesperson who would take NO responsibility for the errors in which transpired from the dress order.
Please do NOT go here – Please do not give these very rude people any business. They over charge you like crazy.
They might have dress that you like but alterations lady is so BAD. She is the meanest lady. She says she has 40 years of experience but she needs to learn some business manner. So RUDE. She was trying to charge $400 for dress alteration when I bought the dress for $900 !!
Brides, there's better places than here. don't ruin your wedding planning by going to this place.
I would want to give negative rating if possible.
Plus, I heard the owner (kathy) writes fake positive reviews
DONT GO HERE - – I bought my dress at a wedding show from this place and I had to take it in for alteration.
Very very poor customer service (really rude) - only one person is nice. (a young girl with short hair)
They have pretty dresses but DONT get alteration from here. They sooooooo over charge for alteration. I took my dress for an alteration and they gave me an estimate of $500 when the dress was $900. I got my dress altered from some where else for $200 and I LOVE my dress. I'm so glad I didn't get mine done from there.. Brides, there's absolutely no reason you should pay almost half of your dress for an alteration. They don't give cheaper rate even if you bought your dress from them but they charge even more !! HOW RUDE !! They (or maybe its the alteration person) try to make you go through them by saying that they have experience.
There's so many people who can do better job -
I would give 0 star if I can..
Brides, you have a lot of things on your list to do - Please DON'T waste your time by going to this place.
They mark up their prices well over what they should be! – DO NOT. I repeat, DO NOT give business to these people. In fact tell everyone you know who is getting married to not to visit their store.
They mark up their merchandise well over the suggested retail value. I was there a few weeks ago and found bridesmaid dresses but my bridesmaid and I could not pick a favorite. Since we could not decide on the perfect dress we decided to go home and think about it. Later I looked up the After Six dresses I had picked out from Princess Bride on the internet and printed out pictures of my favorites. I went to other bridal stores to compare prices and each dress was at least $50 less than the quoted price from Princess Bride.
So if they are marking up bridesmaid dresses at $50-$100 over the prices of other stores... it makes one wonder how much they are marking up their wedding gowns!
I obviously didn't go back to buy any bridesmaid dresses and I suggest you don't either!
Great dresses for PLUS SIZE ladies too! (= – Before I went looking for wedding dresses I was terrified! I am a size 20 and I never thought that I could look good in anything. SUPRISINGLY I found a perfect dress! All of the people that worked there were so nice, and made me feel good about myself. They had a big selection of plus size dresses that were all really pretty. I bought my wedding dress at the Princess Bride, yay! The wedding is in January and I cant wait!
Great gown selection for every bride – As a full-figured woman, I'd been almost fearing searching for my wedding gown-- the last thing I wanted to do was to go to a salon full of size 4 dresses with pictures of super models all over the walls. But the Princess Bride had and AMAZING selection of full-figured gowns, all of them gorgeous. Their selection is far beyond the two other shops I tried before. My first alterations appointment was totally stress-free, and at the second fitting I never imagined I could look this good. The alterations staff work miracles! Plus, they were completely clear and upfront on the costs, and they're very good with outlining how things will go, from your first appointment to try on a dress to alterations to taking home the gown. I haven't felt confused even for a moment. Thank you Princess Bride! Now my day will be perfect.
A Beautiful Bridal Experience – The Princess Bride is a lovely bridal boutique with a great selection of gowns; especially the Pronovias brand. Everyone I've spoken with are very friendly and helpful. They have a really good selection of jewelry and veils too. I would go back any day. Thank you Princess Bride for making my bridal experience wonderful!!
Dress of my dreams!!! – I had gone to a few bridal shops before visiting Princess Bride. As soon as I walked in I was impressed. They have gorgeous gowns of every shape and size. I tried on dress after dress and had a hard time narrowing it down to one! I'm really confused by the other comments because I experienced none of that and believe that some of those statements are completely false. It was very easy to book an appointment- I was treated like royalty while trying on dresses. I was able to bring in family and friends and we were all treated very kindly. Gail was amazing and so helpful- she was not pushy or overbearing but was very interested in making sure I was happy with my purchase. Thank you Princess Bride!!!!
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