El Cajon >Food & Dining > Applebee's
107 Fletcher Pkwy, El Cajon, CA | Directions 9202032.807430 -116.963094
Mon. - Sat. 9am - 7pm;Sun. 10am - 6pm
Neighborhoods: El Cajon
I came to applebees for my 21'st birthday. I ordered my first legal drink of my life and it was served with a LIVING MOVING FLY in it. I told the manager and was told I would get a replacement. After literally 5 minutes and watching others get their drinks I contacted the manager Reggie again. I was told "it was a mistake and he was replacing it" I explained it had been 5 minutes, and that we had already been there an entire hour and we wanted to leave since nothing was being done. We ended up still paying for my husbands 8$ drink and leaving without our food order to go to Chili's instead. Last year on the same day for lunch I visited this restaurant as well and my order was served wrong. The manager then comped our food or at least half of it (I no longer have receipt), and really made up for it. I have no idea why more was not done for me on my birthday at this location. Applebees should have been honored to serve me my first legal alcoholic drink and instead I left with nothing but an 8$ loss for a drink we didn't even finish. I called Chris Sumner regional manager 11/12/13 and now on 11/14/13 still have not received a response to my voice-mail. Even Chili's said we should have walked out and not paid. We received a way better 2 for 35$ meal complete with 4 martini's, and desert which they comped because Applebees was so terrible. Can someone please contact me and at least apologize? I feel like I was robbed of my memory thanks to this establishment!
Big portions of mainstream American fare, served up in a convivial, family atmosphere. – In Short
A low-key, friendly environment attracts plenty of families to this reliable chain. Kids in the big booths--often clutching free balloons and crayons--usually outnumber adults sitting at the bar. The menu offers filling American fare with no surprises, from mozzarella sticks and nachos to rollups and burgers. Entrees include steaks, fajitas and main dish salads. The calorie-conscious can select from a list of Weight Watchers-inspired dishes like mesquite chicken salad and grilled tilapia with mango salsa.
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