Raleigh >Food & Dining > Ted's Montana Grill
3701 Sumner Blvd, Raleigh, NC | Directions 2761635.863747 -78.578093
Didn't live up to the smell – My husband was dying to try this place because it "smelled SO good" whenever he went past it to enter the Triangle Town Center. So, when my father-in-law offered to take the family out to celebrate my husband's birthday, we chose Ted's Montana Grill. It had an interesting interior, sort of art deco, but not terribly fancy. I felt comfortable being there in casual clothes, with little kids. Our server was attentive and "upbeat," I suppose, but bordered on obnoxious. Mouthing off to the older gentleman who's paying the bill just doesn't seem like good service, to me, even if it is meant as "friendly." Leave the witty reparte to the comedians at Charley Goodnights and just bring me my food, thanks. The straws were paper (in keeping with the "1930s theme" we were told) and were soggy and completely useless by the end of the meal, which was frustrating. But, the bottom line was the unremarkable food. I couldn't even finish half my meal, which was bison roast. The potatoes were bland, the green beans cold and hard, and the roast upset my stomach. My husband and father-in-law had burgers (one had beef, one had bison), which were ok, but they agreed that they'd rather go to Red Robin. My kids had mac & cheese and chicken strips, which were exactly the same as any generic kids meal from any restaurant. You're better off going to Burger King for the kids meal - cheaper, healthier options, and at least they get a toy. The french fries were dry and tasteless. The best part of the whole meal was the appetizer of salt & pepper onion rings, which were large, thick slices of onion with a pretty good batter. But, I was amazed that they actually had SOUVENIRS for sale in a glass case up front. Do they ever sell any?
TERRIBLE!!!, better stay with RED ROBIN – The hostess was nice and gave us a table in no time (of course, since the place was empty). A few minutes later a guy (who reminded me of a young Homer Simpson) named TODD approach our table and ask for our drink order. After 10 minutes he came back with our drinks, the cups full of crushed ice and didn?t even offer a straw for anyone. He took our food order and left, we didn?t see Homer, oops, sorry! I mean TODD until after 20 minutes, when he came back with our burgers. They were?not even O.K., I requested for some guacamole and a side of jalapenos, well, I?m not sure how to describe what Homer brought to the table: a 1 oz (one ounce) paper cup with a black puree inside, something that look more like mexican mole, he said that nasty looking thing was the guacamole, and another small paper cup with two miserable slices of dry jalapeno that apparently have been taking the sun for the past two weeks. When my wife asked for some fresh guacamole, TODD rolled his eyes over, as if what she had just said had been the worst offense, he stated in a very rude manner that the guacamole was fresh, just made that same morning, I guess that if you make some guacamole at 5:00 AM and serve it at 6:00 PM, well, you can say is fresh, right??? Just to let you know, it seems like they only refill drinks once and the refill time is 20 minutes, or at least that was our experience with Homer, I mean Todd! Very bad experience.
not worth the time or money – We wanted to try a new restaurant so we went to Teds. Not a good idea. Our drinks took 10 minutes to get to us. We requested bread and he brought out 3 tiny little biscuits. We laughed when we saw them. Our food came out about 5 minutes after we ordered it (warning! not a good sign). The mashed potatoes were crusty, the steak was litterally half fat, the chicken was dry, and the portions were tiny. Our server was also not attentive. Our drinks went empty several times for several minutes. Overall, it was not a good experience and we are definitely not going back.
3 strikes and you're out!! – The bison burgers are huge but service is slow and management is rude. (1)One evening I was told that the wait was 15 minutes. 1 hour later, we were still waiting. (2)I called in a to go order and arrived 20 minutes later expecting to see my food bagged up and ready to go. Wrong! They had waited to prepare my food until I got there so it wouldn't get cold. What is the point of me calling in food and sitting there while it cooks? (3)I ordered a meatloaf kid's meal (up to age 12) and received two 1"x2" charred slices of meatloaf, a spoonful of mashed potatoes, and some unidentifiable mush. Not even enough for a toddler. I called the manager and was told that they have a problem with adults ordering kids meals and they use small portions to discourage it. Holy Crap!!
best steaks in town. love the bison – I dine at the ted's in Durham twice a week, i have never had a bad meal in the year that i have been going there. I was afraid to try the bison, but the waitress was kind enough to get me a "free" sample of the bison pot roast. This has got to be the best pot roast that i have ever had. Enough said, hands down best rest. in Durham.... great staff, atmosphere and food.
Best burgers in the Triangle – To those who have posted poor reviews in the past- go back to Ted's, you are missing out! I have heard customers rave about the bison burgers- not only are they MUCH healthier than beef, but they have been compared to one of the US's best burger joints in Pennsylvania. Blue plates are spectacular, especially the meatloaf! The steaks are good; granted they are not Ruth's Chris quality, but definitely tasty! Plus, the new desserts are great (Kahlua brownie and strawberry shortcake). And in response to the review that stated Wendy's chili is better than Teds- WHAT ARE YOU THINKING? Oh yes- the service is knowledgable, friendly, and efficient. EAT AT TED'S!
Leather beef, dry salmon, brown-and-server rolls – My husband and I just left Ted's Montana Grill, near the Streets at Southpoint in Durham, NC. We both had one of the worst meals we have eaten in years! My beef tenderloin, which I ordered "medium" had the consistency of a tough piece of leather My baked potato was under cooked, and the green beans had a strange flavor. Two of the three little brown-and-serve grocery store rolls were fine, but one of them was hard and had been left in the microwave too long. My husband's salmon was no better. Very dry. The waitress told us better luck next time. We will not return to this restaurant.
Move Over Buffalo Bill – Let me start by saying that Ted's is truly a unique place. I have never been anywhere like it. Tin roof, checkered napkins, a plethora of condiments right on your table. It's a place to see. I'm a huge fan of the half sours, two of us usually go through three or four bowls during our dinner. The bison is excellent, and like Burger King, you can have it your way, because there's plenty of burger options. The meatloaf is also excellent- mad tasty. The service staff is good, and I do agree that you should get a side with the burger. Great place to try something totally new. Give it a shot.
A taste of the old West! – Be prepared for an old-world dining experience at Ted's. Coca-Cola is served in classic, green-glass bottles, straws are made of red-and-white-striped paper, and complementary homemade "pickles" are brought to every table. The wait-staff wears uniforms and is impeccably trained in hospitality. And the food does not disappoint. Ask for a sample of bison and youll get a small bowl of chopped bison burger on toothpicks, on the house. It's so good they know you'll order one! Even the servers are enthusiastic about how great the bison is, which is delivered daily from Ted Turners ranch. The bison burgers are, quite simply, to die for. This is, hands-down, the best gourmet hamburger in the Triangle. Hurry to Ted's and try one! Youll be charmed by the atmosphere and enamored with the fare. (there are actually TWO Ted's in the area; one across from Southpoint and one at Triangle Town Center)
Coffee $2.00 – Chicken Fried Chicken...what is that? I guess it's fried chicken.
It's NOT! It's a very small piece of chicken beaten to a very thin
strip and fried in some horrible thick breading. It's not even like chicken fried steak but fried chicken. It's breading with a very thin
bit of some white meat then drowned in gravy. Infact do they
sell anything that is not drowned in gravy. Food in the midwest
is boring and plain. The food a Ted's reflects this very well.
Service was terrible. Even after stating to the manager, he came
over after I started stacking plates noisly, that we were ready to leave
I had to flag down the waitress for a ticket after waiting another 20 minutes. It's not that I want someone standing over me as I eat but at least she could keep an eye out and notice when we were done.
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