1400 S Foothill Dr #160, Salt Lake City, UT | Directions 8410840.740134 -111.826161
Sat: 9am-6pm, Sun: 12pm-5pm, Thu-Fri: 9am-8pm, Mon-Wed: 9am-7pm
HORRIBLE !! Please do NOT going here .. Ever stay away,
I went to get a "Brazilian" which I have had plenty of times before else where.
The girl.. Cady Kathy .. ?? Was not friendly! Fake! Snobby. Totally unexpieranxed . She was all over the place with the wax . She was not taking her time and I'm going to be very blunt since she was not taking her time she got wax on my clitoris and she also put the strip over it and pulled . I'm pretty sure I now have a few chemical burns.. Including.. There. She left SO MUCH hair behind. It hurts to walk it hurts to sit it hurts to pee.. It's just awful. She also did my eyebrows..
She put wax in between my Brows, she was then missing something so she walked out of the room with out saying anything and left me there with wax ., soo that part of my face is also in pain. She also dripped wax on my cheek and did not wipe it off soooo the is also burning.
I had no idea how truly awful It was when I was first cleaning up, I just glanced and noticed a little bit of the hair left behind. So I mentioned it to the receptionist and she didn't charge me for it. And said I could come back the next day with a different person but I'm in so much pain I don't even want to touch myself .. Let alone anyone from there touch me again. I felt bad not paying so I aped for my eye brows but I regret that so much I'm going to ask for my money back because my cheek and in between my eye brows is burning. I wouldn't recommend this place to anyone I know... It's just awful.
I've had two appointments at the Foothill location for a hair cut and color with Lauren and have scheduled a third. She is very talented and has a delightful, engaging personality. I've also enjoyed two massage appointments, one for a Swedish massage and one for a full hour of blissful reflexology, both with Thomas. The European facial was also superb. I look forward to future visits for these services.
I won't be having another pedicure, however, The design of the room does not facilitate a comfortable experience, and climbing/hopping down from the chair resulted in marred polish on my big toe. Mandy very kindly repaired it perfectly. I hope a remodel of the pedicure room is in the works soon, because everything else is spot-on.
Employee Service is Okay, Spa Service is Not so Much – I bought a Groupon here, THEN read these reviews. I was a little apprehensive, but didn't want to pawn a bad Groupon off to somebody else because I didn't do my research, so I decided to give them a chance. Expecting a horror story, I went in, to find 2 guys working the counter (1 of which called to confirm my brazillion). It was a little odd, but if women can do "manly" jobs, why can't guys do "girly" jobs. As long as a male wasn't doing the brazillion was. I had my appointment with Mandy, she was nice, a little quiet for an appointment that is already almost awkward, but she was definitely nice and had good customer service. Only twice did she mention trying a new product, and after offered to schedule me another appointment, but was in no means pushy. However, I will not be returning because I feel like I only received a "glorified bikini wax" instead of a full brazillion, which is why I paid a little extra. However, if that's not what you're going for, you might be pleasantly surprised.
a half arsed brazilian – i wish i could leave no stars. i can't figure this place out at all, i try to only come at very occasional times because i've had such horrible service.
this previous time i came in for a brazilian wax. i know what this type of waxing entails.
what i got was pretty much a bikini wax.
she said the rest of my hair was a bit too long. as far as i know, it all grew in at the same rate, the hair was the same length from the previous wax i had.
however, instead of letting me trim it.. or her trimming it, she just let me go. i've got a glorified bikini wax and i paid 46 bucks for it.
how do you complain about that?? i didn't know what to say. i was covered in wax and hair and they even tried to sell me extra stuff.
when asked to leave gratuity i said no. i didn't receive the full service i was paying for.. nor did i receive good customer service.
the girl taking my money looked at me like i was horrible for stating that i didn't want to leave a tip. well chicky, eff you.. i'm not tipping for crap service.
this place has horrible customer service, they don't finish the job, they don't even do decent work.
i wish i hadn't wasted my money with them and gone somewhere else.
if you're smart. STAY AWAY.. this isn't a spa.. it's a farce.
choose any other place – Sadly the worst place to get pedicures or manicures. Never had a good one, I am grateful people give me a gift certificate for a pedicure but pleaseee not to this place, its a waste of money. THey chose not to remove existing nail polish, forgot to file my feet and only ended up spending 20 minutes with me letting me 'rest' on the bench for 40 minutes total.
close to home but waste of time – I've had three pedicures here in a row this summer and all three have been terrible. On one they filed and filed one spot on my foot forgetting the rest or the other one. I waited 30 minutes for my appt and then was rushed through the whole pedi in 30 minutes. The next time I paid for the upgraded pedicure but she forgot the "fancy" foot scrub, the calous remover and ANY lotion. Then since I had clear polish she said she it didn't need to be removed before adding new french tips/polish. Of course the new stuff peeled off in 2 days. Sadly I also bought the mani/pedi groupon and still another bad pedicure forgetting to scrub an entire foot again but also, this was the WORST manicure I've ever received the emery board skipped across my finger like nails on a chalkboard. No cuticle cream, no lotion, no soaking. Not sure the 15 minutes qualified as a manicure. The nice gal who did it said she only does hair, not nails (you know bc nails are beneath hair stylists). It goes on and on, sweet girls but untrained.
Be careful – All of the reviews that are positive are done by the owner or by employees - they arent even real!!
Extensions – I love my great lengths hair extensions by ELLIE!
They are Fabulous!
Love it!!! – Great experience! The staff was very friendly from the time you walk into your appointment you are greeted with a friendly professional front desk staff to the person doing your service. I just got my membership with a spa package as a gift. I went in for a massage, pedicure, manicure, facial, and a haircut. Every service was very relaxing, and I left feeling amazing! I scheduled an appointment with the hair stylist in a few weeks for highlights!!! The prices are so affordable with the membership.
They also carry Bare Minerals which is my favorite make-up!
It is in a great location in the Foothill Village with plenty of parking, convenient underground parking when the main parking is busy.
I loved it and will definitely be going back!!!
Cool place... – My wife got me a certificate for a pedicure, facial, and membership . When I opened it I was shocked she would get me something like that. After I went in I realized every man needs to be a member of the spa club. I will admit i was intimidated when I walked in, but after a few minutes I was more relaxed then I have been in a long time.
Huge fan of The Spa Club.
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