Queens >Beauty > Ascend Day Spa
82-62 Austin Street, Kew Gardens, NY | Directions 1141540.709669 -73.830185
Neighborhoods: Kew Gardens
Wonderful Mother's day gift – The service was excellent from I walked through the door and when I left. Martha, Sweetie and Carmen performed a wonderful service. I have no regrets, I will return and I would not change or ask for anything different. Manicure, pedicure facial massage and body scrub was off the hook. This was a mothers day gift from my kids and the place was recommended to me from a friend. Overall service was great, and Tara made me feel welcome, great job.
Services are performed so poorly... – I really wanted to like this place because it's steps away from home, it offers services that sound great, but the actual services are performed so poorly it's just a frustrating waste of time and money. I have just moved to Kew Gardens so I am trying different places for a good mani, pedi and wax.
I stopped by and made my appointment then arrived on time, but I was waiting 45 min after my appointment. I had my manicure and eyebrows done. They charged me U$ 40 and when I questioned the price they explained that the eye brows are $15 and up (I did not have anything special to be charged more, just clean up), manicure was $ 12 and very unhygienic (I did not see machines to sterilize the tools and saw my manicurist clean the tools with the towel that she used on me and put in the plastic box, not in the nail sanitizer box.
While I was drying my nails I saw her take the same tools from the box to use on somebody else). I don't mind paying a little more for manicure and eyebrows but at least give good service in a clean place. I will not return in the future.
Do Not Go Here Period! – I don't know how this place is in business. Unhygenic. Will never go back!
Spa surprise – I have been to many spas here in NYC as well as while on vacation. I was quite surprised when i entered Ascend . I did not feel that i was in queens,more like manhattan. The place was very clean which i noticed immediately since i am a neat freak. Both my massage and my facial were excellent. The biggest surprise of all was the price 30 % less than i pay in manhattan. Better services,better prices better atmosphere i will be traveling to queens more often.
Thank you so much for your kind words and we are very pleased you enjoyed yourself. We continue to improve and grow at Ascend Day Spa on a regular basis so look forward to another great experience upon your return!!
They Handled My Stress – With the holiday shopping and end of year work needing to get done, my stress level is out of control. I recently moved to Forest Hills and have been looking for a place to deal with the tension in my back. In my Google search Ascend Spa was one of the first to pull up, the reviews seemed good (some bad) but I gave it a chance and made an appointment. I had a massage with Martha. I explained where the pain was and prayed that she could find it. Well, find it?? Martha had surprisingly powerful fingers that worked my knotted areas without hurting me. The massage was one hour of a piece of heaven. It was one of the best massages I have ever had and I've had plenty. She offered me a scented oil stating that it would help calm me, it definitely did. I was sold when she placed the heated neck wrap and lavender eye pillow on me. Then when I went to check out, the girl at the front offered me 10% off my next visit if I booked it right then... Guess what? I did!! Wonderful massage! I strongly recommend this place.
Handling stress is what we are here for... please continue to use and abuse us as you feel necessary :o) .
Dont waste your time or money! – This is not the place to go if you're looking for good service. Long story short, I'll just report Ascend Spa to the Better Business Bureau.
Wow! We feel terrible that your experience here at Ascend Day Spa was not everything you hoped it would be. We are always open to suggestions and comments for that is the only way we grow and improve. Unfortunately, we are not clear about what turned your experience so sour but I can assure you if you would like to address it with me I would be more than willing to listen. I hope you will take my invitation and I look forward to speaking with you soon. Thank you, Tara
Facial – The service was very good. I felt so comfortable there specially because people there were so kind with me.
Thank you Claudia for the positive feedback. I'm very pleased that you truly enjoyed your time at Ascend Day Spa and we look forward to seeing you again in the near future.
The Best Spa Ever!!!! – It was a day of Heaven. The service was amazing, Janine at the front desk couldn't be more receptive and helpful in guiding me to my Hot rock Massage.
The therapist was kind and explained everything to me before she performed the next task. I felt very secure in everything that was done to me.
I would recommend Ascend to all my friends.
Worst Spa EVER!!! – Do not go to this place!!! I would like to start by saying that of all the worst experiences this was by far my worst I made an appt. with Jeanine about 5 days before mother's day for a Modern Mom package and a spa treatment for myself I gave her my credit card number and confirmed with her. I talked on the phone for about 30mins and she assured me I would love it. On mother's day I show up 30min before my appt only to find out that I had no appt she never booked it. I was told "sorry we are booked solid and can't do anything you have no appt." I was almost in tears, I had to hold back my emotions. I will never go to Ascend Spa I was embarressed and had nothing to give my mom, after I planned a day at the spa for us both. Not to mention the man at the front desk didn't even offer me anything for my inconvenience. What an experience, please don't be this place's next victim!!!!
A great place n Kew Gardens – I usually go to Ascend for my manicures and pedicures instead of the inexpensive, assembly line places. It is worth the extra money. The staff are accommodating and take their time with their clients. The products used are high quality and fresh. The place has a tranquil atmosphere. I have had occasional massages and facials and they were as good as those at the higher priced Manhattan spas and department store spas. I highly recommend the place.
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