Houston >Food & Dining > Cyclone's Anaya's Mexican
5761 Woodway Dr, Houston, TX | Directions 7705729.759814 -95.482428
Mon. - Thu. 11am - 10pm;Fri. 11am - 11pm;Sat. - Sun. 8:30am - 10pm
Neighborhoods: Westside, Great Uptown
Cyclone Anaya's on W. Gray – A few friends and myself were out on a friday for drinks and dinner. During this time we observed the worst customer service ever! The waiter took longer than usual, in a very non attentive way to help a table of three african americans. Some time after they received their food & drinks, we over heard one of the guest ask for another drink, the waiter then told them that they only had a 2hr dine in limit which they had met & is unable to place their order for additional drinks. Of course that sounded an alarm for one the guest, which led to feuding with the waiter, manager and the guest. My friends and I had been there for at least 2 1/2hrs &was never told of a 2hr dine in limit & because of this, we took great offense to the waiter's comment. My freinds & I, are NOT african americans I, but were disgusted with the obvious racial profiling in every way, not just from the waiter but management also came to the table & acted in a very rude way. My freinds & I were so disgusted we ask for our checks, paid the bill and left!
Worst Restaurant in the City – I've been here four times over the past 3 years and the service has gotten worse every time. The first time my father and I were made to wait ten minutes before they could seat us, even though the restaurant was nearly empty and then we had to wait an additional ten minutes before a waiter took our drink order.
The last time attempted to eat at this establishment I was made to wait fifteen minutes when I ordered a beer and I only got it then because I physically had to go and find my waiter and remind him about it. When I asked it took so long to get my beer he told me the bartender was really busy. It was 2pm on a Sunday, and how hard is it to open a bottle of beer.
I've spoken to several of my friends and coworkers about this place and none of them who are minorities were surprised by the service I've received here.
I believe this restaurant is clearly trying to keep all minorities out of their establishment with their rude and lazy service and that no self respecting person should ever visit here.
Salty food for a high price – The food is mostly salt, service is slow, and the quality is poor. If you're looking to do the trendy thing on a date, it might work due to the nice atmosphere. Otherwise, Taco Bell is a much better venue for Tex-Mex. Israel, the kitchen manager, promotes his brown (yesterday's stuff was obviously stirred in) guacamole as fresh and treats his customers poorly. To top off the night of poor quality and high expense, they block all of the parking to force you to pay for valee. The best part of this meal was a simple beer, by Carona. -Houston Phantom
Great food, horrible service – Our server was not attentive at all. First he brought out the wrong item (Spicy Salmon instead of Spicy Shrimp & Egg Tacos). And then he never brought me the hot sauce that I asked for. At the end, the bill was incorrect. He charged us for the salmon ($17) instead of the tacos ($11). He then tried to explained that its how the system works and that both items are the same price. After we told him to go check the menu for the price..he came back and said "oh yea you are right." He never once apologized for his mistake.
VERY RUDE MANAGEMENT - MIDTOWN LOCATION – I WILL NEVER COME BACK TO THIS LOCATION!! THE MANAGEMENT WAS OUT OF LINE AND VERY RUDE!!! THE FOOD IS ALWAYS GREAT SO I MIGHT STILL GO TO THE OTHER LOCATIONS BUT SINCE THIS INCIDENT BACK IN APRIL....I HAVE NOT BEEN TO ANY OF THE CYCLONES! ITS FUNNY ...ON THEIR WEBSITE IT SAYS THIS...
Cyclone Anaya’s extends a warm welcome to you and your family, serving you with real family hospitality and deep seated traditions. It’s our honor to serve you the Cyclone’s way!
NOT EVEN CLOSE TO HOW ME AND MY FRIENDS WERE TREATED!! (WE HAD OVER A 200 TAB SO IT WASNT LIKE WE WERE NOT SPENDING ANY MONEY.) A GIRLFRIEND OF MINE EVEN WROTE A LETTER TO THE CORPORATE OFFICE ABOUT OUR EXPERIENCE AND STILL NO RESPONSE SINCE APRIL!!
They do whatever is necessary to make their mostly african american customers uncomfortable. – I don't think they want us here. They would rather leave their patio doors open to hurry us out than to close em n make it comfortable. I wouldn' recoomend thins place and if I come back it won't be on a friday. They really would prefer ur a few at a time. Sincerely, someone who feel as if their hard earned money is not appreciated. Peace!!
will never go back! spent $50 on breakfast and left unfed and frustrated – I made the mistake of trying this place out for Sunday brunch. It took forever to get our drink orders taken, and our drinks. We were there for at least 45 minutes before our food order was taken and it was not busy at all. They messed up two of our omelette's, mixing the ingredients, then they have the nerve to bring us the same omelette's back ten mins later and tell us we must be confused and switched the two omelette's, that I had his and he had mine. Then we had to explain in detail and show him on the order print out from the kitchen that didn't match the insides of the omelettes and insist that the ingredients were messed up. We wouldn't normally care but the switched combinations were gross (chorizo with asparagus and swiss cheese? yuk). The new omelette's took longer than the first, and by the time we got them they were cold. We never saw a manager or anyone who looked in charge or knew what they were doing. We paid our bill, in full, even though we didn't touch the second set of omelette's and went to whataburger, which was perfect because we were hungry.
BEST MARGARITA – I am new in town. Yolanda from Children's Collections on Bellaire blvd. suggested this place for drinks. We stayed for dinner. Our husbands met us there and had the best time. Great food, service, atmosphere. I was so happy to find this place as I wanted a girl hang out place for our friends and Yolanda knows the area and she was correct. Liza our NY friend came and we had to drag her out because the food was the best she had ever had and wanted to order to take home.
Great Lunch Menu – I've been to cyclone for lunch several times and have had no complaints. Their lunch menu is very affordable and the food is good. Most meals, at tex-mex restaurants, come with beans and rice. I'd have to say, cyclone has one of the best beans and rice i've tasted. I think the hardeest part of any good food is perfecting the simplest things. The only downside to the place on woodway is the limited parking. The only other alternative is valet parking.
ok lets start by saying i had the worst time of my life everything started at the door with the hostess, rude not even said hi how you doing? when se walked us to the table she walked away not even caring if we were following or not she was a long hair big nose lady she sounded like venezuelan or something like that but just low class very very bad english then she drop the menus and not even said enjoy ur meal and took off , the server was good hes name was teo and the food was ok not the best but not the worst and then we saw the mannager a fat lady never came by the table she coudnt stop grabing her hair and i notice she grab some food plates without even washing her hands very disgusting she was laud and obnoxious , i even hear her screaming like crazy to a poor bussboy the reason i dont know by the way her name is anabel i really dont recomend this place at all to expensive for the type of service you got , and the restrooms my god in such a bad shape i believe the restrooms from the corner store are better and cleaner never going back
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