453 Sumner Ave, Springfield, MA | Directions 0110842.085704 -72.559752
Mon. 8am - 5:30pm;Tue., Fri. 8:30am - 5:30pm;Wed. 9am - 7pm;Thu. 9:30am - 7pm;Sat. 8:30am - 1pm;Sun. CLOSED
Neighborhoods: Forest Park
Terrible Customer Service – Several day after my eye exam, after selecting my glassesand frames( 560.00 worth of business),I recieved a call from Forest Park Eye Care indicating that due to a four dollar error on their part, they were holding up my order until I called to confirm that I would pay the four bucks.( lost five days).When I finally went to pick them up, I waited 45 minutes to recieve them ,somehow my name was crossed off the waiting list, I spent over an hour picking up my glasses.Time to find a new provider!
Horrible Customer Service – Been a long term customer and found myself in an emergency situation. They refused to help me and were extremely unprofessional and rude.
Extremely expensive and terrible customer service.
Highly NOT recommended.
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