Brooklyn >Beauty > Mishon Mishon Natural Hair
1015 Fulton St, Brooklyn, NY | Directions 1123840.682412 -73.961299
Neighborhoods: Clinton Hill
Poor Customer Service – I made an appointment with Mishon, who now operates out of her home, based on the recommendation of a friend. When I booked the appointment, I was not informed of her cancellation policy, which includes a $50 fee. Twenty minutes before my appointment, I cancelled because of a schedule conflict and paid the fee, even though I wasn't informed of it. I then rearranged my day and called back within 15 minutes, in hopes that I could be seen. I was told that my spot had been given to another customer. I asked if my $50 could be applied to my services, since I attempted to reschedule the same day. She replied "only if I was seen that day." Mishon instructed me to call her back, which I did three times. Each time, she said "call me back later." Finally, she said quote "It's not going to happen," and suggested I make another appointment.
The whole interaction left a bad taste in my mouth. I understand she wasn't legally obligated to give me a credit after I missed my appointment, but I feel like it would have been the right thing to do. Customer service counts. Her choice ultimately cost her my business. Perhaps if Mishon made helping customers a priority, she would still have a flourishing storefront.
Caters to all types of hair.. – I will say they do a wonderful and thorough job on your hair. The salon is a relaxing environment with friendly and knowledgable stylists. If you are looking for something for the latest trend hairdo they can do that and also classic and professional hair styles.. I highly recomend this salon.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Mishon Mishon Natural Hair on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.