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Tires >Bob's Discount Tire & Auto
11907 Seminole Blvd, Largo, FL | Directions 3377827.881369 -82.786784
Neighborhoods: Orange Lake Village
They must have new staff, because I see this SAME problem again and again at Bob's!! They sell substandard tires at very low prices, then don't back up their warranties!!
DO NOT EVER do business with these people. I purchased two used tires, which were warranteed for 30 days. After 20 days, one of them developed a slow leak so we went back to the shop. When the tires were put on, the "technician" over-tightened the lug nuts, so when they tried to take the tire off, they stripped the bolt. After attempting to remove the wheel by hacking at it, ruining the alloy wheel by trying to gouge the bold loose, failing at applying heat (they did not have the proper equipment) and wasting my husband's time, they shrugged and said "it is what it is."
We were informed, at the time, that we would have to return at a later date when the "technician" could "bring some tools from home." Today, when we called to inquire if it would be a good time to bring the car back, we asked to speak with the owner/manager (the person I personally dealt with when I purchased the tires) and were told "he's never in." (If that's so, then why did I deal with him when I purchased the tires?) We were then informed that the speaker on the telephone remembered us and told us we were out of luck because "as I told your husband, you have faulty lug nuts." Ah, yes. I'm a woman so I'm supposed to fall for the "faulty lug nut" line. When I protested, bringing up the subject of liability, he hung up on me.
I know enough about automotive work to understand that perhaps my lug nuts are of lesser quality but I was not the person who applied too much torque when using a pneumatic impact tool to put the wheel back on in the first place. Further, I'm not the person who gouged my alloy wheels with chisels when attempting a rather unprofessional job at removing the nut/bolt.
Their attitude seems to be one of a big "*&%@ you." They refuse to make this right and now I am out one wheel and a lot of money to take it to an ethical professional, which is what I should have done in the first place. I don't know if the man I dealt with has a split personality but I had no idea that they would not be ethical or honest after the sale.
The Place to Go! – For Friendly Atmosphere and Great Prices this is the place to go!
I refer this place all the time! Thanks guys for all your help!
GREAT SERVICE ! till After the SALE ! – 03/02/2012 purchased tires from bobs, upon their recommendation for these particular tires.....pos visa paid in full, installed the next day, as they were not in stock...
04/06/2012 tire fails on the vehicle, returned to BOBS for warranty repair, was informed, @ further inconvenience that I would need my receipt, due to todays technology,, the original sales receipt was filed away, however, an electronic version was reproduced, indicating the sale transaction, the date, and also provided the original receipt that was done during the actual transaction after, even the electronic version of information was REFUSED.. They STILL REFUSED TO EVEN LOOK AT MY PROBLEM, a flat tire....WITH THE SLIPS IN HAND, they said because I asked them to go through the same inconvenience, and get there copy of there original slip, they couldn't even produce any record of my business with them....But they took a lot of it when we did do business, without asking, CAR VIN # , REGISTRATION #, PLATE # car make, model, DRIVERS LICENSE # CREDIT CARD INFORMATION,,,, BUT THEY DO NOT HAVE ANY WAY TO IDENTIFY ME AS THERE CUSTOMER !!! YOU TAKE THE RISK,
I STILL HAVE TWO TIRES THAT WERE SUPPOSE TO BE WARRANTEED THAT IS GOING TO COST ME TO REPLACE, as they are DEFECTIVE, without warranty....A VERBAL PIECE OF WRITTEN GARBAGE BY BOBS TIRE SEMINOLE BLVD
NICE WAY TO TREAT THE ELDERLY AND DISABLED BOB!!!!
couldn't find a better place for tires and simple repairs – Big bob really helped me when I needed brakes. Just Brakes wanted a fortune for brakes for my little Geo Metro but he not only fixed my brakes for $55, he went with me to the auto store to return some items that I did not need and helped me get my money back. (Just Brakes told me to buy). He said he didn't like to see women get taken advantage of.. This place is especially good for women.
excellent service at REALLY affordable prices!! – I recently had to get all 4 new tires on my car and the "chain" tire stores wanted over $400 for new tires and the cost to install them. Bobs gave me 4 great tires that were only slightly used tires and changed them out for under $100. I also took my wifes car in when she had to get a plug and they got me in and out in under 15 min. Great service, great people, and really affordable repairs/products!! Don't be deceived by the looks, they really are worth going to!
"GREAT SERVICE & AFFORDABLE TOO" – WE HAVE USED BOB'S TIRE & AUTO SERVICE MANY TIMES.
I WANT TO TELL EVERYONE GOOD SERVICE AT AN AFFORDABLE PRICE IS VERY HARD TO FIND. WE USUALLY BUY TIRES AT BOB'S AND THEY ARE HONEST AND DO NOT "NICKEL & DIME YOU".
IF THEY CAN PULL OUT A NAIL, THEY DO IT! THEY DO NOT TELL YOU YOU NEED A NEW TIRE
WE RECENTLY HAD A BRAKE JOB DONE. THE MECHANIC & OFFICE STAFF KEVIN & JAY WERE VERY ACCOMODATING. WITH THE ECONOMY IN SUCH A BAD STATE WHAT A REFRESHING EXPERIENCE TO KNOW HONEST PEOPLE WHO JUST DO AN HONEST JOB! "KUDO'S TO BOB'S
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