Etour & Travel

(407) 397-3133

4999 Kyngs Heath Rd, Kissimmee, FL | Directions   34746

28.334987 -81.483344

 
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Reviews for Etour & Travel

over a year ago

ETour lied to us nearly 10 times, but at least we did get something out of the deal. Lie #1: When they called, I asked if it was a timeshare, and they replied "no". They found out we had 4 kids and 2 adults in our family, so they tried to sell us Disney tickets, but we didn't bite. Lie #2: Then they said they would give us a great deal on car rental, just $100 for a week and we paid it because that sounded so good. But when we called to rent the car, they said that car was too small and we had to pay an extra couple hundred dollars to upgrade to a vehicle that would hold us (even though they knew we needed room for 6), and then tax was $70 extra. Use AAA to rent cars, not Etour. Lie #3: Unit has king bed. Lie #4: Presentatation is 90 minutes, actually is 3-4 hours and we had to attend 2 sessions, lost a full day. We paid $5500 for an 8 day vacation, or $700 per day. One of those $700 days was wasted on presentations... factor that in. Lie #5: Hotel has shuttle service. We had to pay $200 extra to extend the car rental 2 more days plus $60 for Disney parking plus gas. Lie #6: We lost a Disney ticket and Etour said we needed to pay them another $100 to replace it. Actually Disney's Guest Relations simply reprinted one for us. Lie #7: Kids have playroom to sit in during timeshare session. That playroom was a coloring book at the next table over. Lie #8: Cost would be $150 for the hotel, and knowing we had a family of 6. Extra few hundred to upgrade. Tip: you don't get anything for free.. we paid a fair price for our vacation.

over a year ago

These people have been calling me for the past three months. I told them I recently had spine surgery and they keep calling back so today I said the same thing and I let the guy finish talking but once I told him I didn't want the deal he hung up on me, that is the last time I am nice to those people

Doesn't Recommend
over a year ago

RIPOFFFFFFFFFFFFF

Doesn't Recommend
1.0
over a year ago

AN ABSOLUTE SCAM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I recieved my five day "package" from setting through a boring timeshare presentation. The the fun began. I called to get information and set up the vacation with dates in mind. We got seveal return calls to "activate" the package. FInally we set it up with a couple of upgrades to the $99 package. The first upgrade was transportation, then ungrading the rooms to a condo. Sounded ok so we were set, or so we thought, that is until they called back and said that our confirmation number was not really a confirmation number but a request number and the resort we were planning on staying at was not available and we needed to pay an additional $285 in addition to the $267 for the upgrade that we already paid to exchange for a regular hotel without kitchenette. We attempted to explain we could not do this because it was adding expense for the room we already had been told was set as well as the additional cost for eating out three meals a day for the three days. We stated we were interested in being on the beach no some inland motel. They would not budge or make accomodations after several calls to various levels of management. So this company set us up with a "free" vacation that ended up being around $1100. DO NOT WASTE YOUR TIME OR MONEY DEALING WITH THESE SCAMMERS.

Doesn't Recommend
1.0
over a year ago

ETours- Proceed With Caution – These people are stalkers!! They keep calling me even though I have shown little interest in buying the package. They offer a deeper discounted trip every time they call. However, when I ask for a callback number, they conveniently disconnect me. I don't trust it because they only want your payment, TODAY. They don't want you to contact them. Beware.

Doesn't Recommend
1.0
over a year ago

It is good to know that I can contact my credit card and dispute charges. ETours is not as much a scam and a hard sell. The claim of a 14 to 17 day reviews period is their interpretation, not necessarily calendar days. Calling to cancel - even with 2 people's names, one claiming to be a head manager, will not make cancelling easier. So, be careful. I did use the package once - it was fine. To get the event tickets, however, you do have to take a condo 2-3 hour tour... otherwise, no tickets. Once on their buy list, you will get endless calls back. Be persistent in trying to cancel and be sure within their 14 days. Except lots of meetings, closed cancellation hours, being on hold, questions about why the cancelation, etc. There is not r real review period to decide - they want the slots sold and hold fast to that. Just be careful and if you really do have Florida/Orlando plans - take advantage of the package. Otherwise, stay clear - they'll call back another time anyway! Same deals over and over. Same locations,,,

Doesn't Recommend
1.0
over a year ago

I GOT MY MONEY BACK FROM ETOUR AND TRAVEL – I have bought this package few weeks back, Then i decided to cancel this package Since i have some personal problem in my availablity. But they were trying to use my situtation. They delayed my package delivery for more than 15 days by giving some funny reasons like the given adderess is not valid, or zip code and Apartment number is misplaced or package is already shipped but we cant control postal service, if you again beg them they will give some 5 digit fake fedex tracking number and cut the call. IF you call again and ask the exact number, they will say they are using USPS Service, if u calll them again, some one wil pick ur call and ask you from the begining and tell you the same update. If you ask them to talk to their manager, they will not give their contact, but they will get your number and tell you they will reach you soon. it never happens. If you torture again , then will give the same dialed number as their manager number. Just like they will do all kind of frauds or scam or whatever you can say.

They are maintaining your calling history, so that they wikk give a false and suitable answer for your questions.

Atlast i did a sensible decision (got it from my wife), and did call to my credit card service,, told them they looting my money with false information. They really helped me to dispute that transaction and get my money back.

I just want to tell you guys please dispute your transaction by calling you credit card service. If you even got your package you can reject or re-sent it back to them within 90 days. Dont worry about 15 days due that wht they said.

THEY ARE REALLY SCAMMERS AND WORST CUSTOMER SERVICE.

if you want your money back, PLEASE DISPUTE YOUR TRANSACTION BEFORE 90 days OF PURCHASE, ALL VISA/MASTER CARD WILL GIVE THIS SERVICE. CHECK YOUR CREDIT or DEBIT CARD SERVICE. EVEN if you have paid via check.

THANKS

SIVA

Doesn't Recommend
1.0
over a year ago

pack of lies – I was told that I had 15 days from the time I received the package to consider it and cancel, so I agreed to review the package. It was supposed to arrive in 7-10 business days. I tried to call back 3 days later to cancel since I had an emergency surgery for my dog, but they said they couldn't cancel it without the cancel code in my package. I waited for the package; it never arrived and I called after 10 days and asked if it had been sent. They said they would send it priority mail and it would be here in 2-3 days. It did not arrive and I called back. They said they couldn't control the postal service and to give it a few more days. I waited 2 more days and called back. I talked to one of the managers (the second one I'd talked to) and he says that it had been 15 days since I purchased the package and there was nothing he could do but send me a new copy of the package. So, I haven't even seen the vacation I've "bought" without being able to cancel.



AVOID THIS COMPANY LIKE THE PLAGUE UNLESS YOU ARE ALREADY COMMITTED TO GOING.

Recommends
5.0
over a year ago

Awesome!!!!!! – I was told about etour and travel through a friend, I decided to log on and see if I could find any information and reviews about this company, when I found reviews I saw that 8/10 reviews was bad and after reading everything I didn't want to go but by this time my trip was already paid for. On 4/2/2011 I did take my trip and it was better than expected, it was great, well worth it, we stayed @ the Sheraton North hotel which was about 20 mins away from their office but again well worth it hotel was great, it's not a scam and you really get what they say, but you will pay more If you upgrade anything, and to let every1 know it's not a timeshare, but you will have to do a tour which lasts no more than 1 1/2, it's worth it people

Doesn't Recommend
1.0
over a year ago

Do not take this call – I lost the information on this company after paying $300. They called a year and a half later to make me another offer since I had enjoyed my last vacation. I told them that I was happy to hear from them because I had lost everything had been through a lot and wanted to see if they would work with me. They hung up the phone on me. Then called back two weeks later with the same crap. then, they call to make it up to me by giving me a $300 credit to pay a $600 vacation. They wanted another $300. They treated me like a moron an idiot

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