Bellevue >Beauty >
Massage >Eastside Oasis Day Spa
12600 SE 38th St Ste 130, Bellevue, WA | Directions 9800647.577331 -122.171125
Best birthday present!! – I have had many massages throughout my life because of my chronic back. Some friends of mine got me a gift certificate for my birthday to Eastside Oasis. Nicole, the receptionist, was very helpful from the moment I tried to book my appointment. She gave me lots of information about the types of techniques used and the services they had to offer. I upgraded my gift certificate to a 3 hour lavender lady package. The massage was SO helpful and helped my back tremendously. The body exfoliation and facial also felt wonderful. I have returned multiple times since then and would recommend it to everyone. What an amazing birthday present.
Hot Stone Massage aka Rub – My first and last time going to this place. I made an appointment for a hot stone massage and ended up getting a hot stone rub. The person giving me this massage aka rubdown did not put any effort in putting any pressure in her strokes. Worst or all, I think she had left the fan on or something because I felt a chilly draft throughout this so called massage. My body felt worst after leaving this place because of the warmth of the hot stone followed by the cold breeze and to top it off, I was out $70.
Facial fine but not a full "spa" experience – I purchased the "Roses For You" package off of a Groupon offer and was disappointed. I wanted to try a new spa as I'm looking for on on the Eastside but this isn't my calling. When I make it to a spa - I want a full relaxing experience with some ambience. My first impression was one of the techs arguing with the front desk about what rooms were available and she didn't have one. This should be discussed behind the "scenes". My masseuse never asked how much pressure I would like during my massage and they didn't have any kleenex in the room. In addition this is the first spa I've been to that didn't have a room where I could fix my hair/make up before leaving. The facial was nice. I never did get my hand massage or the "Rose Petal Foot Soak". The "snack" and "assorted chocolates" were ritz crackers, grapes, chocolate kisses and oreo cookies. I can get those at home. It would have been nice to have them try for something a little different. All in all it was a day I was at the spa but will not be recommending it to my friends. I guess my search continues....
Effective and friendly facial services – I have been having a chronic problem with adult acne all my life. I tried many different ointments and made a few doctor's visit for it without very much result. Still I usually get a few breakouts almost all the time. My co-worker gave me a gift certificate for Oasis for Christmas and I had a deep acne facial treatment from Sureeta at Eastside Oasis without too much expectation. But I think it is working!! My face is acne free right now. I have 3 facials from her so far. Sureeta is down to earth, friendly, and knows what she is doing. Reasonbaly priced, conveniently located and most importantly, it is working for me. I am planning to go back regularly to keep my face acne free.
Rude customer service – From 0ctober 2010 to April 2011 I tried to book a service that they couldn't seem to book. I was met with resistance every step of the way. I was told by the assistant manager "Do you know how many people work here? Do you know how hard it is for everyone to know everything?" Every time I called to try to confirm why I couldn't get my service booked, no one could find my service in the system. The receptionists were friendly, but just had no idea what was going on. When I finally did get a hold of the assistant manager she was extremely unprofessional and rude. I was looking forward to my services here, but I could not get past the rude customer service and unprofessionalism. I will never go back and I recommend everyone does not either.
Great value, great service – I've gone to Eastside Oasis off and on since they first opened. There is a reason they have expanded in a poor economy. They offer good services at an excellent price. I love a swanky experience as much as the next girl, but I can't justify paying 30% more just for a bit of ambiance. We all need to save our pennies these days.
I've watched many other 'spas' come and go in the East Bellevue area. This one has thrived for a reason.
My most recent service was for permanent makeup. Very well done, VERY affordable, and I felt cared for by Ela. We had great conversation to boot.
If you're all about the glitz, this spa is not for you, but if you want good value for your money, give this place a try.
SUCH A NICE SPACE – This spa is such a nice space. Mitra was wonderful. I love the location! Lots of parking!
Good for girls "Day at the Spa!" – We booked for a girlfriend's birthday after looking all over the internet for a spa that would suit our "spa party" needs - that in itself was a hard task! Not that many spas out there that accomodate "spa party" type groups.
EO was very accomodating to each one of our wishes - some did packages, some did individual services. We asked if we could bring in pasties and drinks to celebrate our bday girl and they were more than accomodating and even had an area for us to congregate together btwn spa services. Sometimes, our g/f's can be loud and obnoxious (you know how girls are!) and at times we thought we might be too loud or offensive to others in the spa, but the staff at EO told us we were fine and to go ahead and have a good time! That was nice :-)
I have to agree with one of the prior reviews, my massage wasn't the best I'd ever had. In fact, it was mediocre, at best. It was like petting an animal, very superficial, no working of the muscles at all. My massage was supposed to be a hot stone also, though it didn't sounds nearly as bad as the other reviewers experience:) Unfortunately, not long into the massage, I was beginning to to think that the stones were more so getting in the way for my masseuse than enhancing the massage:-( Bummer.
Other than the massage itself, we had a great time. My other services were nice and relaxing, and we didn't mind the "older bldg" at all. In fact, I rather liked it better than say a stuck up, hoity toity spa. The prices were very reasonable. All in all, I think we'll definitely go back again... I just need to be more specific with my wishes on my massage experience!
Wonderful Massage. Great service – I went to Eastside Oasis on Sunday with two of my
friends. We are from Vancouver and had a great experience. Our massages with Wendy, Kara and Katie
were the best. We also took a tour of their spa which is
totally remodeled and they have fantastic new spa services as well as facials and nails. This is the best kept secret in Bellevue. We plan to come again when
we are back in town.
Worst massage ever! – Decided to try this spa because I thought I had a Blue Cross discount. Turns out was only for "medical massage," and owner gave me $10 off anyway. That was the good part.
The massage was amateurish at best. Kara (sp?) asked me what areas were bothering me before she started, and I was clear my lower back was a terrible mess.
This was a stone/deep tissue package. She put stones on, and left the room several times to "get something." I've had stone massages before, and they consist of *massage* and stones, not just putting the stones (or as she called them, "rocks") on and standing there. She finally did massage my arms and legs, lightly. Then turned me over. Forgot to put stones on front, then began to massage neck and shoulders. Through this, the CD kept skipping. She finally fixed it once. Then it did it again as she was finally getting to some deep tissue work. And then she was done. Out of time, and she hadn't even touched my low back! I was shocked. She explained the scheduled length of the massage, which I knew. My point was that she had a clock and the ability to know how much time had passed, so she could hit the critical areas while there was time. I cannot tell time face down w/o a clock. She said I could schedule for another time, but I pointed out the main reason I'd come THAT DAY was to have massage on my painful lower back.
When I went out, the front desk person asked how it was, and I said she didn't even touch the most needful part. Front desk person seemed to hardly care. I left, and I will never go back.
Some people have comments about the building. That didn't bug me--what matters most is the massage room itself and the therapist.
Perhaps there are other therapists there who are good. Not this one. Very disappointing.
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