158 S Rio Grande St Ste B, Salt Lake City, UT | Directions 8410140.765913 -111.904204
Service has gotten much better – I was in here one year ago and got really bad service and product. However, I found myself back at the gateway recently and decided to give them another try. The service was much better from the 2 girls working Sat July 11 in the afternoon. The cookies were better too. They were not rock hard like the last time I came. I am glad the management hired a better staff.
Best Cookies Ever!!!! – I was in Salt Lake for training with my job and Ben's cookies kept me sane! Try as many flavors as you can!
They are wonderful!
Dough Center – These cookies are great in taste, but you have to watch out. Some, like the snickerdoodle, are left partially uncooked and they are really soft in the center. I bought 30 cookies for a dinner I was having and some guests were a little hesitant to eat them. I thought they were good. The chocolate on chocolate is very good.
Also when I walked into the store, the sales associate was talking on the phone to her friend about some problem she was having at a party the night before and she waited until she was done with her call to even ask me what I wanted. I thought this was odd.
Watch out Mrs. Fields – The cookies at Ben's are wonderful!!! They are rich and full of flavor. The selection is great. Of course, you have your regular kind such as chocolate chip and snickerdoodle - which are very tasty, but you also get to choose from different kinds - for example, cranberry, hazelnut, and somethin' or other. The cookies do seem a little pricy but you do get what you pay for - quality and freshness. Just keep your kitchen clean and let Ben's do all of the work. Be sure and try all of the flavors.
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