Image Salon & Spa (Reported Closed)

(407) 298-8447

5510 W Colonial Dr Ste 105, Orlando, FL | Directions   32808

28.551412 -81.454510

Beauty Salons  more

Neighborhoods: Orlovista


Reviews for Image Salon & Spa

over a year ago

Image Salon and spa – First off I love this shop Billi is the best stylist I have been to or that I know. He takes his time and really works his magic. He tells you the truth and cares about the health and the look of the hair. I would follow him anywhere. The shop is also nice very professional and you will not be there all day. So for all those undecided give Billi and try the soft and beautiful look. I luv him

Doesn't Recommend
over a year ago

I was just wondering??? {{potential customer}} – I have never been to the shop....BUT- I have been considering it. I've read over your reviews and although the majority of the bad comments is towards the Owner-I was wondering if you guys have a site where your hair styles are displayed? Or if possible you could have some posted-along with the name of the stylist

of whatever photo appear. Because if people could see your work they might disreguard some of those bad reviews. Me, myself -I'm from Baltimore and as long as I come out of the shop satisfied, I could careless about the owners demeanor. Cause personally I don't go to the shop to make friends, and i set aside a DAY for my feminine necessities.{{cause you can't rush}} But anyway ...i just think you guys could shut a lot of people up that way.

Sincerely...Potential Customer

over a year ago

I LUV IT – What more can I say about this salon is WOW!! I really, really, Love the owner work and I love the atmosphere the I love the way they have the deco in there and the shampoo bowl are very unique and different then a lot of other salon I have been to I mean the worker are very nice, friendly, very down to earth I mean the receptionist greet you when you come in and make sure that whom every you have a appointment with know that you are there so you want have a long wait I also like that on Friday they sever cheese and cracker in the afternoon, oh man I really feel like when I walk in there I know am going to leave HAPPY and every time I go in there and I leave I?m HAPPY I mean I been to a lot of salon in the Orlando area and there are not too many Black Own Salon Owner in the Metro Orlando Area so when I go to other salon it make me happy to know that image is very well keep I mean there no kids there crawl over the floor the music is not all loud booming in your ear that you have to shout to one other I mean the stylist they even have people to come and assist you and help you pick out the style you want and wash you and style you and place you under the dyer and prep you in a area away from the people waiting so if your head is all jack up and you are embarrass to show your hair the yeah they get a A+ for the cause before I start going to the Salon I was loose my hair because my old stylist was burn it out because I had a short cut and I went to the Owner one day and let her see my head and I been there for 2 year and my hair is so health and is to a length that I love and I mean when you go in there you know you not going to love like Sally or Suee because every stylists in there are very creative and can do some hair now if you want to look like Sally or Suee then that can be done easy for you but I Really love Image and there no other Salon I would rather let do my hair

Doesn't Recommend
over a year ago

I CANT BELIEVE MY HAIR FELL OUT!!!! – When I visited this salon, I had no idea that it would be the last time my hair touched my shoulder's. It was my first visit to orlando and it was memorable for the worst thanks to the unsatisfactory service given to me by the manager herself. The salon was recomended to me by a relative of mine who hearda nice salon was built in the area. When I arrived, I was not greeted just asked to sit and wait for 20 minutes without anyone even asking me what I needed. Next the manager came and finally assisted me but her aditude was snobish and it seemed like I was an inconvience to her. So when I told her what it was that I wanted, she washed my hair and left me under the dryer for at least 45 minutes. After that she left me there for another 20 minutes while she ate and began to do my hair. I tried to start a conversation with her like I usally do with my stylist in NY , but she continued to treat me as if I was bothering her then did my hair. The style I wanted was a sew in which is usally what I get back at home, but the way she started off felt wrong but due to her "professional" reputation I trusted she knew what she was doing. When the style was completed I didn't like it at all, The front was uneven and the way she put the hair in made me worry because she used way too much thread in my hair. Two weeks later I couldn't take it anymore looking at the style so I began to take out the weave, the more thread I took out the more hair fell out and I cried for months as the long healthy hair I had fell before me. I knew it wasn't the way I removed the hair because like I said i've had sew-in's before and this one was a total disaster. I regret ever going to her salon, it was a waste of $180.00 which is way more than I spend in NY. The manager was rude and snobish and the prices were high. If I was a resident I'd file a complaint with the city and I still might if it's possible because that's not a way to run a buisness.

Doesn't Recommend
over a year ago

avoid this salon if you have a tight schedule – Although it advertises ethnic diversity, this salon is predominently black with black hairstylists and black clients. If you go, don't bother being on time!

Because the expected door to service time in a black hair salon is no less than an hour, and 3-5hrs for simple services. The owner of the salon lives up to that expectation making no efforts to get your hair done efficiently and quickly. She will dissapear for 30 min at a time leaving you waiting at the shampoo bowl or under the dryer. I have been getting my hair done for years but have never been treated with such nonchalance. The service did not match the reputation or the plaques on the wall. The $20 trim, $65 dollar relaxer and the hairstyle 101 was not worth the 4 and half hour wait. When I politely approached the staff about my wait time, the standard answer was: " Oh! You obviously have never been to a black salon!"

When will a quality black salon arrive to Orlando- were mediocrity is not the standard?

To be fair, the male stylists and the shampoo assistant seem to have more experience than the owner. She was a huge ZERO!!! I Will never go back!

over a year ago

Relax and unwind at this pampering Salon and Spa – This Salon is like Hair Luxury, just a treat. It's scene is trendy for both men and women. Everyone is open-mineded and very cosmopolitan, they make it happen. One of the best Salons in Orlando, with celeb clients too.


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