328 Randall Rd, South Elgin, IL | Directions 6017741.987749 -88.34076
M-F 10am-7pm, Sa 10am-6pm, Su 11am-3pm
Very condescending doctor – I did not have a good experience here. Went for an eye exam and then decided not to purchase glasses there due to the price. I found 2 pair at another place for the price of one pair here even with their 50%off of lenses sale.
I have had nothing but problems with my prescription. They adjusted it once (a different Dr. than the one that examined me) but after the glasses were remade, I still couldn't see clearly. Went back again and saw the original Dr. He told me my glasses were not adjusted properly and flippently sent me on my way. He was rude and condescending - did not look at my eyes again or offer to adjust the glasses which he said were not correctly fitted. My only option now appears to be to pay for another exam elsewhere. Very disappointing and unprofessional.
I was referred here by a friend. I have steered two others away from this store and will tell my friend about all the difficulty.
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