385 Cherry Blossom Way, Georgetown, KY | Directions 4032438.233539 -84.534482
Mon. - Sun. 24 Hours
Disgusting Hotel – Please DO NOT trust the other reviews for this hotel!! These are fake reviews - NOT real at all! I don't know how they got these people to write such good reviews. This is one of the most disgusting hotels I have ever stayed in. The rooms are very old and outdated. This is not the problem though. I have no issues with staying in an old room as long as its clean. I have never seen such filth in my life. The carpeting was stained and threadbare, the chairs in the room were covered in a thick layer of dust, the air conditioner was covered in dirt and mold, the bed linens were not changed from the previous guest and they were not changed for us even after we requested it! We had to get the manager in the room at 10:00pm to change the sheets and pillow cases for us. I know they weren't changed because my sheets had the same stain in the same place for at least two days. When I saw the pillows with the cases off I was completely disgusted. The pillows were stained yellow with what I can only guess was sweat and drool. One of my pillows even had blood on it. Absolutely horrifying. The bathroom had feces smeared on the wall by where the toilet paper hangs and the drain was loaded with hair that was never cleaned. The ceiling in the bathroom was spotted with black mold. When we went to complain to the lady behind the front desk, we heard her very loudly complaining to another employee about a customer that had been leaving as we were entering. Calling the customer: "Nothing but an old drunk!" and saying that they could smell the alcohol on her breath. Totally unprofessional. We had booked four nights here but only stayed two. I honestly don't know how we managed to stay that long. This hotel chain is owned by Wyndham and the were NO HELP when I called the customer assistance line. I wasn't even asking for my money back, I just asked that they transfer us to a different hotel in the area. They refused saying that they couldn't do that. They said we would have some resolution by May 3rd - I was told this on April 27th. Meanwhile my 65 year old mother and myself were stranded in Lexington, KY with nowhere to stay for two more nights. The whole experience was awful. I will be posting the pictures I took as proof.
It would be nice to have meat with the breakfast but other than that, this is/was a great stay. Very hospitable.
great! – Highly recommend this place! they have GREAT customer service as well as a friendly, knowledgeable staff! Thanks for the awesome stay!
great hotel – Maybe one of the best hotels I have ever been to. The rooms are great, the beds are magnificent, and the bathrooms are amazing.
I had a very pleasant stay here they were very nice, polite and they all went above and beyond to make my experience the best. The rooms were very clean and spacious and their breakfast was pretty good as well.
Comfortable beds! – We stayed here while visiting some family in the area and I thought the room was very clean and comfortable. The staff was friendly and very hospitable. My family enjoyed our stay here and if we're visiting again, we would definitely stay here again.
Awesome Place – The service here was the best I have ever had. The staff were all attentive and very helpful. The rooms were nice and spacious which was was nice. If I come back into town I will for sure stay here again. Thanks
Very clean and nice – Very clean, with nice touches (refrigerators, microwaves). The staff, both front desk and housekeeping, is very friendly. This is a very clean hotel with very friendly and helpful staff. The preice is way right and I would stay here again and again and will.
Great stay !!!!!!!! – It was a great place to be, the staff is super nice and we all had a great stay. It has everything you basically need in a hotel, clean rooms, cheap rates, comfortable beds, I will definitely be staying here next time !!
Pleasant – We really enjoyed our stay here the staff was very pleasant and nice, great rooms !
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