6101 NW 31st St, Margate, FL | Directions 3306326.267822 -80.204842
Terrible Customer Service DON'T use this company – This company is one of Home Depot's contractors for flooring installation. I was guaranteed thatthe carpet would be installed within 3 days. US Installation scheduled us 7 days out. They did not honor Home Depot's guarantee or follow their policies and when asked about it, they said "those are Home Depot's policies not ours".
They were very rude, not willing to even attempt to work with me on getting our carpet installed in a timely manner. They called the morning of the installation (4 days late) at 7:30am and said they were on their way, they called back at 9:00am and said they were on the way, the showed up at 1:00pm and took 4 hours to install 2 small bedrooms.
Flooring installation company for Home Depot – I would never recommend this company to anyone. The customer service that actually answers the phone are as helpful as the associates at Home Depot. Basically not helpful at all. The installers show when they want to show, and then does a shoddy job on top of that. The management can't answer any questions, and I have no idea why they are still in business. So if your considering having your floors done through Home Depot. Think again!!!! and save your time, money, and energy and go to Lowe's.
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