4350 N Ocean Dr, Lauderdale-by-the-Sea, FL | Directions 3330826.189459 -80.096544
Monday 11:00 AM - 11:00 PM
Tuesday 11:00 AM - 11:00 PM
Wednesday 11:00 AM - 11:00 PM
Thursday 11:00 AM - 11:00 PM
Friday 11:00 AM - 11:00 PM
Saturday 11:00 AM - 11:00 PM
Sunday 11:00 AM - 11:00 PM
Neighborhoods: Lauderdale-by-the-Sea, East
TERRIBLE SERVICE.. WAITED 2 HRS FOR DELIVERY – The Star is for the food, which would have been better is it was not cold.. Called at 11:20am, you would think plenty of time to deliver for lunch, NOT!! Two hours later, and three phone calls we received our COLD lunch!!
Excuses from owner why the order was taking so long, when we called:
1. They are busy
2. If we want it faster we could pick it up
3. Was told the driver was sent with 15 orders
4. The driver doesn't know where she is going, and won't answer her phone.
Last, but not least, I was told by the owner that "they have good food". I replied, "Good food, Bad service".
BEWARE!!! – We went to Lauderdale by the Sea to see the "Christmas by the Sea Event". The band was great and the local people also great as well. We had a wonderful time. Beer and the wings from The Village Pump, the Ahi Seared Tuna from "101 Ocean" was delicious!
On the way home we stopped into a Hole in the Wall next door on A1A called "Keese's Simply Delicious" to get a bite. Thinking that "A "Local Place" might end the night in a great experience of the small town. We've traveled the World and that's usually the way to go...
WE WERE WRONG! OH, WERE WE SO WRONG!!!
We ordered a Gyro w/ fries for $6.75 (Always order a Gyro when in the Middle East...), a Meatball Sub w/ fries for $7.50 (They were both supposed to come with fries and a pickle)... THEY DIDNT! I also ordered an extra order of "fries for two" from the menu for $3. Total $17.25 + tax...
When I got to the counter to pay, Another woman Denise behind the sweaty counter area asked for $23.64... I figured, what the hell... I paid $24 even without thinking, smiled and left the counter... "Cindy L." (at least thats what was on the receipt I got later from these idiots) our order taker... charged us $19.28 "$7.50 Meatball Sub + $6.75 Gyro Pita + $.99 Extra (WHAT THAT WAS FOR IS BEYOND ME) + a Side of French Fries for $2.95" and I gave $24 even and started walking away... Hopefully to have a nice "Local Dinner" when we got home... What the extra $.99 and $5 was for... I DON'T KNOW... But whatever... I wish I could upload a scan of this receipt I have...
Maybe I'll frame it!
As we were walking away, I noticed the "$3 Extra Order of Fries" that I ordered wasn't in the bag! OK... Simple Mistake... I looked in the only 2 containers in the bag and saw a measely tiny little gyro the size of a baseball on HALF A RIPPED PITA and the other container had still frozen meatballs from Publix with 2 frozen slices of pastureized fake mozzerella cheese and straight out of a can sauce on top... It wasn't fit for our dog!!! let alone a Human Being!!! Let alone MY WIFE!!! BTW - NO FRIES.. AND NO PICKLE...
OK... Overcharging us $5 + $.99 for something unknown was ok, but NOT GIVING US WHAT WAS SUPPOSED TO BE GIVEN... NO NO NO... I was hungry...
I immedialtely walked back and asked where the fries were. The woman that gave me the bag says "It's in there!" I said, "UH NO...
THE EXTRA ORDER OF FRIES WERE NOT IN THERE..." Do I want to buy a Samsung-o stereo also? Hmmmm? WHAT?
So I asked for the "Extra Order of Fries" we were supposed to get. She said, "Give me $3.36" I gave her $4, she threw a bag of fries at me and she never came back with the change... So I left thinking whatever... Maybe she expected a TIP? Whatever...
As I was walking out the door I felt a urgent need to make Right the Wrong that I was done. So I went back and tried to ask her why I was being charged now a total of about $7+ for $3 fries PLUS not getting fries in the first place? After 5 minutes of trying to speak ENGLISH to her I gave up... Maybe that was her Schtick? It was like trying to argue with the Electronics guy from "Don't Mess With The Zohan"...
I gave up and just threw the whole bag in the garbage... I WILL NEVER GO BACK TO "Keese's Simply Delicious" EVER AGAIN. NOR WILL I EVER FORGET THE INCIDENT...
I WILL NEVER GO NEAR THAT PLACE AGAIN... I will also tell everyone I know this absurd and dark funny story...
I've NEVER even seen something close to this kind of ignorance/stupidity... From the Rainforest to Amsterdam!!! This one will definitely go in my journal...
HORRIBLE!!!! – I ordered lunch from these people today and received the worst and rudest service I have ever experienced!
I ordered turkey and got chicken. When I called to complain about this, the owner "Denise" yelled at and argued with me over thier mistake and then hung up on me. I did not provoke or speak rudely to her and was treated like trash.
As far as I am concerned, this is a terrible place to eat. During a time of financial crisis, people should be working hard to keep loyal clients, not running them off!
I would only recomend this place to my worst enemy!
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