Chandler >Beauty > Dolce Salon & Spa - Chandler
3325 W Chandler Blvd Ste 1, Chandler, AZ | Directions 8522633.305622 -111.899227
Mon 8:00-21:00, Tue 8:00-21:00, Wed 8:00-21:00, Thu 8:00-21:00, Fri 8:00-21:00, Sat 8:00-21:00, Sun 9:00-18:00
My name is MaryJoyce Ramirez and I am giving my feedback on the services I received on December 27, 2013 with Brittany. On this lovely Friday I received my first Mio Dolce facial, brow wax, and brow tint at the location in Chandler. I have maybe received only 2 facials in my life, and none were done at Dolce. This will definitely change. The facial Brittany provided was AMAZING! I was not expecting everything that I received during my hour facial! There was an electronic massage, two different masks fit to my skin needs, and amazing products used that made my face feel so smooth and looking rejuvenated! Prior to receiving my facial, Brittany provided me with my brow wax. This type of service is also something I think I have only done about twice in my life, and Brittany's outcome with my brows was by far the best! She first asked me what I was looking for with my brows. After I told her, she gave me exactly was I was looking for shape-wise. While doing the wax, she then convinced me to get a brow tint, which I had heard great things about from my nail tech, Cheryl. Let me just say, that I will be getting both a wax and tint by Brittany more often. I loved the results of both as they really accentuated the look of my eyes! After the completion of all of my services Brittany asked me what type of facial cleanser I used presently and in the past. I informed her that I was presently using Proactiv, and had been for about 3 years, and had used Noxema and Clean&Clear products previously. She then suggested a new type of cleanser sold at Dolce that would leave my skin clean, and providing it with a moisturized look since my skin was dry, which I was aware of and concerned about. Other than my skin being dry, Brittany told me that my skin was not aging at all, and looked great! I bought the product she suggested that day, which was Bioglycolic Face Cleanser by JanMarini Skin Research. Let me just say, after a week of using the product, I am forever sold on purchasing this product! It works amazingly! I was scared that it would leave my skin feeling oily, but it does the complete opposite. It makes my skin feel so clean, so smooth and looking moisturized, without the oily, shiny effects! And obviously, no more dry skin on my face! Another plus about this product is that it costs way less than the three-step system I had been using by ProActiv! I can't thank Brittany enough for her professionalism, expert advice, and love of her job! Just a final thing I would like to add is that I tried these services for the first time because of the amazing hook-ups that Dolce promoted and provided that day! Dolce has yet to disappoint me, and I don't think they ever will!
I have been coming to Dolce for several years for both general
> maintenance such as hair cuts and for special treats like a massage. I
> visited last week for a routine trim of the the ol' mop and had an
> appointment with Leigh. She was so delightful! I am quite protective of
> my hair, it is very thick and curly and takes an army of product to give
> that awesome blowout that we all so desire :) Leigh was very
> understanding of my needs and the outcome I was hoping for with my visit.
> She was very easy to talk to and it seemed like my appointment just flew
> by! From the awesome scalp massage that relaxes you instantly to the
> precision cut I received, I would definitely recommend my friends and
> family to book appointments with Leigh. I really appreciate the TLC that
> I have always received by all of the various departments in Dolce whether
> it is the brow bar, the massage therapists, manicure/pedicure teams and my
> most frequented hair crew. I know each time I visit I will feel pampered
> and leave feeling like a million dollars. Thanks Dolls - will be back
Okay, where do I start? It had been a really long time since I have had my haircut and had found myself wearing my hair in the same style I wore it in the '90's and needed an update.....BAD. I also recently lost a lot of weight and wanted to try a new style to go with my new face and
body. I didn't want to go just anywhere, so since moving to Chandler and frequenting the Chipotle on Chandler Blvd I have had my eye on Dolce Salon. When I reached my goal weight I made an appointment to have my hair cut and eyebrows reshaped. First came the haircut with Karen. I took in a few pictures of how I wanted to have my hair cut and she was very receptive to how I wanted my hair to look. I was a little worried about maintenance since not really having a style for so long I didn't want anything that I was going to have to spend hours on. I went with a long
layered look and Karen suggested I start out small with the layers and work my way up once I got comfortable with my new style. I am pleased to say the cut came out exactly how I wanted it to. It looked almost exactly as the pictures I had brought in and surprisingly enough when I had to style my hair myself for work it didn't really take much longer than when my hair was 4 inches longer and didn't have a "style". I have had several comments on how nice my hair is and I have Karen to thank for it. At my next appointment we will look into maybe adding a few more layers. Next came my eyebrow reshaping with Marisa. I wasn't too sure what I wanted I just knew that I needed them reshaped and cleaned up very badly. I really like the way Marisa's eyebrows looked and she told me she did hers herself and could get mine to look like hers, so that’s what I went with. She was very thorough and I was surprised at how little it hurt. I have had my brows waxed before and always dreaded having to have it done again and again because of the "pain" involved. When she was done they looked perfect. I left the salon feeling very happy and proud of my appearance.
Thank you Karen, Marisa and Dolce Salon. You have a new customer for life!
I am sooo disappointed! Just received a call from Dolce saying they need to cancel my husband and my 90 minute massages due to someone calling in sick. Now, I can certainly understand someone calling in sick--BUT I MADE THESE APPOINTMENTS 3 WEEKS AGO..AND THIS IS THE 3RD CALL I RECEIVED SAYING THERE WAS ONE PROBLEM OR ANOTHER with our reservations..first they had to change who was doing our massages, then they had to change the time....and then they call me just a couple of hours before our massage---these were scheduled because it is our anniversary. I asked if we could either move up our appts or come into on Sunday--she said NO we are booked up..then I asked to speak to a manager or supervisor--she said they would not be in for 2 more days---I asked her "what do you do if there is an emergency--she said they do not want calls on their days off"..I replied is that how little they think of their regular customers!!
I have to say something must be going on at Dolce...so many of my favorite stylists and massage therapists have left in the last year....maybe Dolce is treating them all poorly!!!! The lady on the phone said she would have her manager call me on Monday---somehow I bet I will have to call them. What was really disappointing is that the person that called me today didn't say anything like we value you as a customer or we will make this good for you---there was one time they would of said that...........but now I have to think the management has changed because I have had soooooooo many disappointments in the last 3 months...I have actually lost count. I really hope they will get back to the old way of appreciating their customers....it really can be an awesome place...but I have to think some managerment changes are needed.
Love the facials – I had my first facial at the Chandler location a few weeks ago and had one of the best facials I have ever had. Nikki was a pro...she took the time to actually address my concerns instead of giving a generic facial with any old products. She made great recommendations on follow up care. I cannot wait to schedule my next facial with Nikki at Dolce Chandler.
Best place to get a facial! – I have been meaning to take the time to tell you about my "skin angel"
Diana M. in Chandler! I have been going to Diana for approx. 6 months for
moderate adult onset face acne. Before I had my first acne facial with her
I thought I had tried everything from topical creams to low dose
antibiotics, however, still had bad breakouts. Diana took the time to
truly examine my skin, and recommend a treatment regimen that truly works.
She is so knowledgeable about all the products available and really
understand how each one works and how they can be mixed and match to work
for virtually anyone. I went from needing almost 20 minutes of extractions
my first visit to only need one or two total extractions (about 1 min :-)
and no more antibiotics now. I see Diana on a monthly basis and now feel
as beautiful on the outside as I feel on the inside. I am in a occupation
where I have to speak in front of a lot people pretty often and now I am
exceptionally comfortable because I don't have to be embarrassed about my
skin. Thank you Diana for you knowledge, compassion, and overall caring
attitude! Dolce is lucky to have you on their staff!
Pamper yourself with a pedicure! – I live out of state, and when I come in town to visit my family, I always look forward to a trip to Dolce too. This visit, I chose to have a spa pedicure with Debie. I typically don
Great Experience – I have been a loyal Dolce customer for the past year and half and plan to continue visiting the salon. I have had very good experiences throughout all of the areas of the salon. The upper level is dedicated to
BEST SALON!! – I love Dolce and I would and do recommend it to all. I love that they have great customer service. They're always giving back and helping the customers save. I love that they always have deals to make it more affordable to feel beautiful. They offer only high quality products and services. I like that when I go to get my eyebrows waxed they ask me how I want them and what i'm thinking. They're not like the cheap nail places that just take you in quick and don't say anything to you, or even ask you what you want. They just do what ever and don't even speak English. Plus, with Dolce deals you can pay the exact same price as the lower end salons. I love their deep conditioning treatments and basically everything about this place. They offer 100% satisfaction guaranteed. They're also open until 9pm most days.
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