Raleigh >Automotive Sales & Services > Import Autowerks
1823 E Millbrook Rd Ste 106, Raleigh, NC | Directions 2760935.850130 -78.605591
Hours of Operation: Monday�Friday ; 8:00 a.m.�6:30 p.m.
We have been going to Import Autowerks for years.
He does great work at very reasonable prices.
We have 3 VW/Audi vehicles.
If you let Chris know when you are hoping to get the vehicle back, he will let you know if he can accommodate or if the service will take longer.
You should plan to call to see if your vehicle is ready. That is just how he works. He doesn't call you to let you know it is finished. I think he assumes if you want your call you will call him.
He is an expert on VW/Audi cars.
If you want excellent service at very affordable rates, you should go to Import Autowerks.
Do Not Go Here!!!! – Chris the mechanic is really a nice guy, but service at Import Autowerks really sucks. Left my car there on a Wednesday morning for a few things to be looked at. I heard nothing from the shop til I called on Friday and was told they had not got to it yet. I got a called on Tuesday and was given a $770 estimated that I agreed to. I was promised my car would be ready on Wednesday (1 week later) Chris forgot to order a part so my car would not be ready til Thursday. No one called me to tell me the car was ready. I call Friday morning and was told come pick it up. Not only was my car not ready but what was supposed to be fixed didn't get fixed. So I had to wait another 2 hours for Chris to complete some of what he didn't do while he had my car for 9 days. Chris test drove my car and didn't notice that it didn't have any power. Not only will I never go here again I'm having the $782.40 that I paid reversed back to my account since the car never got me back home from work that night. This shop really sucks. Sorry Chris just telling the truth.
Find another mechanic – I could not be any unhappier. Had them fix something, cost me a bundle, three months later the same thing goes wrong and they want to charge me the same price. I don't think so.
On top of that, you get treated like hey...we have the business and don't really care if you leave your car here or not.
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