Boston >Transportation & Storage > Boston Quality Movers
10 Penniman Rd, Allston, MA | Directions 0213442.356029 -71.136171
Mon-Fri 9am-5pm; Sat-Sun 10am-4pm
Neighborhoods: Allston-Brighton, Allston
Don't buy any services from this company - THE WORST MOVERS OF NEW ENGLAND - ZERO QUALITY!I bought a Groupon discount from this company (the offer consisted in 1 truck and 2 men who should have helped me), Yesterday they had to come - THEY SIMPLY DIDN'T SHOW UP! They disappeared: they didn't reply my phone calls and also this morning they don't reply! I had a serious problem with my landlord because I had to move out from the apartment before 11 am. So later yesterday afternoon, when I realized that they wouldn't come, I had to rent a truck from Uhaul and I did the moving by myself. So, I spent more money to rent another truck and this morning I have a very bad back pain.Unfortunately I didn't read all the bad reviews from different websites - it is obvious that the 5 stars reviews are written by someone from this company! THIS COMPANY IS A MONEY SCAM!
Poor moving experience. Worst I have had & I have used many movers over past 30 years. Broke things & even wrote them down on invoice They brushed me off & send you to some fly by night claim service that isn't even them. They added 30% to the original estimate. Also, if you don't speak Spanish don't bother as this is all the packers & movers will be speaking in front of you!
They never showed up!! I signed a contract and paid a deposit for my move on 8/18/12. Was told they would be there between 3-5pm. I waited in my house from 3-6:30pm. They never showed up!! They never called with an explanation or anything. I went to their office the next day furious! No one was there and no one answered my many phone calls that day or the next! I finally got in touch with my sales rep. Rachel who transferred me to Jason the dispatcher. He was rude and arrogant. He refused to give me my deposit back. Told me he was going to talk to the foreman and call me back. He never did...SHOCKING!!! Very unprofessional!! STAY AWAY!!!
Excellent Job! – Alan and Jaime did a fantastic job - I couldn't be happier with their work.
My girlfriend was moving into my apartment, but her 200+ pound book case (which wouldn't fit through stairwells) was stuck in her old second floor apartment. Three friends and I spent most of an afternoon trying to figure out how to get it over the side of the deck before we gave up - it wasn't worth destroying the bookcase or injuring ourselves.
We called Jaime to get a quote. It was better than we expected, and by the end of the week the bookcase was moved! They showed up on time, efficiently hoisted the book case off of a second floor deck, and had it moved across town in no time.
Boston's Best Movers – The crew at Boston Quality Movers has been amazing! I have used them for 3 separate moves (2 of which were in the North End) and they have been timely and incredibly friendly. The price is great and the team is wonderful. I highly recomend!!
Great moving experience – The team from Boston Quality Movers, led by Victor, did a terrific job moving our family across town - they were prompt, showed up right on time with all of the right equipment and helped us get our house packed up in only two hours. The team was very careful with fragile goods and went the extra mile to help us get everything squared away. The move ran a bit longer than expected but the team accomodated us and was very courteous. Great experience, thanks -
I had asked for an estimate from this company and was planning to use them for a move. I told that in order to hold a slot that i need to give them my credit card infomation. We I received their email after my conversation I notice that they card my card $89.00. I wasn't concerned at the time because the contract stated that by signing I agreed to the terms. I did NOT sign the contract and decided that I wanted to go with another company because Boston Quality Movers had such a bad reputation after reading reviews online. I requested a refund and was told this "I just notice that you are asking for your deposit to be refunded, however it is past the two weeks margin for cancelation and based on the rules deposits are not refundable." Nothing in thier contact stated that there was a deadline and I cancelled more than a week before my scheduled move. These pople are thieves, DON'T USE THIS COMPANY!!!!!! I have filed a police report and with the Attorney General' office. I have also file a claim with the Better Business Bureau.
HIGLY do NOT recommend – Guys you better look for the bad reviews bellow. I just read the first page and got screwed.
If you read the 1 stars bellow every body is saying the same and the same.
THEY WILL TAKE YOUR MONEY, BREAK YOUR FURNITURE, DO NOT ANSWER YOUR CALLS AND NEVER GIVE YOUR MONEY BACK.
I am looking a attorney to suit this jerks.
Worst of the Worsts – Save your time and money and look elsewhere for a mover... company so he'll try to squeeze every last dollar out of you by tacking on hidden charges and will make it seem as if its your 'fault'....Not a good business man and an even worse communicator
THE WORST SERVICE EVER!! – The worst scam artist. I wish i didn't have to give them a star because they deserve a big fat 0. Its really sad thay way BQM can take advantage of customers. They seem totally on the ball, however they seem to find way to overcharge you and then then break all your furniture. Crazy, I don't ever think in my 37 years EVER in countered such horrible service. If you don want to be taken for a ride, go with these guys and be prepared for a disaster. I opted for the insurance (even though I was assured there would be no problem ) and almost a year later dealing with an outside agency still havent received my money...even the outside agency gave up! No matter what if you go with Boston Quality (ha!) movers you will be a a total loss.
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