Day Spas >Rescue Spa
1601 Walnut St. 3rd Floor, Philadelphia, PA | Directions 1910239.950007 -75.167692
M-F:9am-8pm, Sat:9am -7pm
Sun in December: 10am-5pm
Neighborhoods: Center City, Center City West
Halloween facial – My first pedicure experience at Rescue was just wonderful. Several months ago, I thought I'd try a facial since they got good press.
It wasn't the best , it was OK. I purchased a lipstick and spoke afterwards with the woman who gave me the facial. I spoke with the cashier. That's three people!.................Not one of them told me that I had product that was not wiped off after my treatment. I was shocked when I got home to see what I had been walking around town with, under my nose.
I get the feeling that if you are part of the "IN" group, your reception is much warmer.
The worst part.............rather than give them a bad review for all to see, I wrote to them about my experience. Not a word back to me.
Alicja - best massage I've ever had! – Alicja is an extremely gifted massage therapist. I have long-standing spine issues and I see Alicja regularly for deep-tissue massages.
Unlike other massage therapists that have a routine they hardly deviate from, Alicja *acutally* listens to what your specific problem areas are and alters her treatment plan accordingly. No more telling your therapist that your low back hurts and they work on your arms / upper body for half of the time.
Some people in this world have a "calling" and I believe that Alicja's is massage therapy. She truly cares about her clients and their well-being. It is refreshing to see someone truly passionate about what they do.
Alicja is a rare find and exceptionally talented. I've had massages all over the world and I have to say that Alicja is second to none.
Keep up the great work, Alicja!
The worst spa experience I have ever had!! – I had a few positive reviews about this place and was looking forward to going (i had received a $100 gift certificate as a gift.....if it was my own money I would have demanded a refund and walked out in 5min). However, this place was SO bad I was stunned. I have warned everyone I know that gets these services to make sure to avoid this place!!!
They didn't have to be really friendly, but you shouldn't be treated with contempt when you go to a spa!!
I would have complained to the manager/owner, but she just talked on her cell phone the whole time and didn't seem to really care anyway so i didn't bother. You can get so much better service and treatment from people who actually know what they are doing for much less. Here is an indication of what kind of place this is: they sell nice products there, but in the dressing area they have Tre semme and a few other cheap products that you can get at CVS for their clients to use. WHO DOES THIS????
I arrived 10min early for my appointment and was assigned to a woman named Venus for a massage. Within a few minutes it was VERY apparent that she had little experience giving a massage. SHE CONSTANTLY HAD TO BE REMINDED WHAT WAS A MUSCLE AND WHAT WAS A BONE!!!. She definitely seemed to hate what she was doing.....not a relaxing experience. She also had hot stones but she had no idea how to use them. It was clear that she had no idea what she was doing--I have had students with little experience give me a massage that were much better. Then after she put on the hot stones, she told me to get dressed right then while she waited for me outside the door (this is after 10min of what was supposed to be a 1/2hr massage). The hot stones were the only relaxing thing about the whole experience and she wanted me to get up right away?!? Every time i have had a massages done somewhere they let you lay down for awhile, but apparently not here. I get dressed and then I am served warm tap water with lemon. She seemed impatient with me for taking too long to get up and get dressed. This was a $50 massage.....I was going to get my 1/2 hr whether they liked it or not!!!
I wanted to leave right then, but i thought I should use the rest of of gift certificate. The "deluxe" pedicure I received ended up looking pretty good and did last a long time, but the woman who performed it was much too rough even after I asked her to be more careful repeatedly. She was in such a hurry even though there was only one other customer in there. This is what you get for a $50 deluxe pedicure: they soak your feet for a few minutes, gouge you with clippers and nail files then paint your toe nails. Again, I have had much better service for $15. These people would be better off working on cars because they don't seem to like people very much!
Great Experience and Even Better Results – Linda's hands are magical and my skin is the proof. She gives the BEST facials and her product references are on point!!!!
Amazing Results at Rescue!!!!! – Less than a year ago I started getting facials with Tierza! She gives the best facials! I'm no longer hiding my pimples with makeup and my skin is now smooth and glowing, it's really amazing!
She talks with me at the beginning of every facial about my worries and any changes in my skin, she always tells me what to expect and how long it might take to get results. Products are a must, they're awesome! She has made me feel hopeful about my skin for the first time in a long time, I had been to so many Derm's who never seem to take my acne seriously. Now I'm a true blue believer in Rescue!
Ps. the reception girls have always been really nice and helpful too!
Thanks Rescue, see you soon!
lovely experience – My friends and I have been visiting the spa for many years during our annual "girl's weekend". I would best describe it as comfortable, serene and cozy ( the bathroom/locker area could be larger). I had a massage with Andrew. He did a great job and I heard the same comment from the person prior to me. I would say that the requested swedish massage was a bit more on the deep-tissue side....although Andrew did ask me if the pressure was appropriate for me...so I believe that he would have adjusted had I asked him to do so. I appreciated the fact that he did not initiate "small-talk" during my time of relaxation! I have seen several reviews stating that the front desk people are rude. Over my many years visiting, they have been nothing but pleasant. I also very much enjoyed my complimentary cappuccino while waiting.
Favorite Place to be Rescued – Rescue Spa is heaven - the glowing complexion that comes from Donna's hands, potions and treatments; the total relaxation and healing of Andrew's massage; the picture-perfect long lasting manicures and pedicures that Anna Marie delivers and the bright smile and cool efficiency with which Michelle greets you on the phone and at the elevator door. Rescue is an oasis of healing, relaxation and magic in the middle of bustling down-town. It is simply put, one of my very favorite places in all of Philadelphia.
Beaten by a steel hammer – I should have stayed home and run ice cubes down my back then beat myself with a steel hammer and I would have felt better when it was done. The best thing about this massage was that it was over.
I am still in pain.
We apologize for your less than pleasant experience. We hope that you will come back to Rescue Spa and be able to enjoy your services in the future. If you have additional complaints please give us a call #215.772.2766 so that we may address them. Your patronage is important to us.
Rescue Rittenhouse Spa
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