Spas >Rumi Simone
345 First St Ste 107, Lake Oswego, OR | Directions 9703445.418695 -122.664373
Tue, Thu 9am-8pm
Wed, Fri 9am-6pm
Rumi Samone – As you probably know, I have been a nail tech for nearly 20 years (along with lots of other things on the side). I have never, ever been comfortable with pedicures – not performing them, mind you – but with the sanitation process. Kim was unprofesional dirty and did not pay attention at all to my feet. I got bacteria and staff infection after I saw Kim in Rumi samone, If you have anything at all but a non-moving bucket of water very unappealing to the clientsthere is no good way to clean them. You need to be aware of this danger. Now I’m seeing a dermatologist about my skin, I mean this is rediculous. I never knew about this, I guess I found out the hard way. Is there anyway to be compensated for this?
Glad to have in LO – Nice local place with great atmosphere, and rates with some of the best Spas I have been to in Hawaii, Phoenix, Palm Springs. Walking in the place and going upstairs is a nice suprise. Very well done, and considerate service.
No returns – I just went to Rumi Simone to purchase products, however, they do not allow returns. I talked to my hairstylist, who used to work there, and he said that the manufacturer (Kerastase) will take back any product for a full refund. This does not make sense to me. I think the salon was beautiful, but I would hate to buy an expensive product there knowing I am stuck with it if I am not satisfied. I suggest they start allowing returns of used products. After all, the small samples provided are not enough to know if you like something or not.
Ok in some ways, bad in many others, gave service I didn't order, overpriced for sure. – I recently had a hair cut and spa treatment at Rumi Simone. The hair cut was ok, but not anything beyond what I have found elsewhere for cheaper. Felt like the hair stylist didn't really care what she was doing at all, it was just a job to be done. Not quite what you expect when you are spending $70 on a hair cut.
Had a foot treatment that was nice but very short and VERY overpriced for what you get. I have gotten better foot massages from mani/pedi places that charge $35 for both and spend 2 hours on you. Asked for balancing foot massage recieved Foot Renewal but didn't realize the difference until I double checked the bill at home. Difference of $15, and supposed to be 40 minutes, I thought it seemed short even for the 25 minutes the Balancing Massage that I thought I was getting. Either way big waste of money.
The spa is decorated nicely, I was offered something to drink, parking was very difficult to find, lots of spaces just all of them already full. Staff varied from disinterested to fairly nice.
I know spas are not somewhere you go for something inexpensive, but I like to feel that I am at least getting sort of my money's worth. Doesn't have to be the biggest bargain ever, but I just felt ripped off by this place, especially considering I didn't even get the service I had asked for. Not planning on going back.
TERRIBLE!!! – Worst experience with a salon EVER! Booked myself and my bridal party at this salon. Thank GOD I had a pre bridal style appointment because when I went to it the stylist was so inexperienced that she put my veil in upside down and then disagreed with me when I told her that it was in upside down! She had no experience with clip in hair extensions either, I had to show her how to clip them in, which just takes common sense, they are super easy. I asked for big, loose curls but left the salon with tight little curls, GROSS! They didn't offer me wine or anything, not even water! The whole experience was so ridiculous I left the salon feeling absolutely no doubt that I could not go there for my wedding and neither could my bridal party. Unfortunately, I had already paid a nearly $500.00 deposit which I was sure they would refund as soon as the management heard my experience. NOPE, I couldn't have been more wrong. I called that day which was ONLY four days before my wedding, I explained what had happened and how uncomfortable I was to have my hair and 5 bridesmaids hair done there and that I wanted my deposit back. Apparently, they are so desperate for business, (and it's no wonder after reading their reviews) that they were unwilling to give my deposit back. They just kept telling me that I could still come in on my wedding day but I made it very clear to them that I was not confident going to a salon with HOPES that they would do a good job for my wedding. I have since asked for gift certificates, a credit for product, even for them to at least refund half of my deposit back. NOPE! They were not willing to work with me whatsoever... their excuse...there is a 14 day cancellation policy. Then please explain to me..."what is a pre bridal style for?" Isn't it to make sure you are happy with what they do? Isn't the customer always right? NOT AT RUMI SIMONE! Don't waste your time or your money, the place and it's staff that I was in contact with are a joke!
Spa staff are fantastic - store staff are snooty – The spa is great - everyone is very nice. I will say the attitude from some who work at the front desk (i have been several times over the years) is not one I look forward to. Not including the staff downstairs, and it is a great experience. I'll be back and I'll continue to try to avoid staying in the store downstairs for longer than it takes to pay my bill.
not worth the money – What ever you do, do not get the Foot renewal treatment. It is a waste of time. If you want your feet rubbed for a half hour, just get a stress zone and have the therapist work the most of the time on your feet. that way you can get your hands done too if you want. The chairs they have for it are not comfortable, I felt like I was sliding out of it. Go done the street to another nail spa where there are massaging chairs and they treat your feet lovely.
Best Hair cut and color! – I just had the best hair cut and color done by Lydia at Rumi Simone Salon. I have never had so many compliments on my hair - it looks and feels fabulous.
Loud, lame and expensive – The sound of blaring car alarms is Rumi Simone's idea of background music. They are located above a parking garage.
Whatever you do, don't get the Rose Jolie pedicure....it was $90 and the most boring 90 minutes of my life! The pedicurist fumbled with the treatments and it was totally not worth it.
They have very limited amenities...it was expensive...the service is sub par.
Best Day Ever – I am a total spa expert, so what I say goes. Totally being silly by the way, but I have been to many a spa even some foreign destination spas. So, like I said, I am an expert and after a recent visit to Rumi Simone I swear I heard the fat lady sing!! They have thought of everything you might need, and they care for you as a guest at a true luxury facility should be cared for. The Estheticians and Massage Therapist I have seen are fantastic. I am devoted to Rumi Simone and cant wait to visit again!!!! Thanking my stars that someone created this spa for our enjoyment.
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