4 Dominion Dr Bldg 4, San Antonio, TX | Directions 7825729.649804 -98.616759
Neighborhoods: Northside, Dominion
BEWARE! We are filing a lawsuit. – Jennifer approached our company in Jan of 2010 to be a featured Sponsor in the 19th Annual West Texas Bridal Showcase! This week we also have filed a judgement on non payment from Regal Affair. Many emails and twitters on promises of payments but always excuses. Then you can research her on the internet and find all types of lawsuits with the Tea Parties, Conventions, etc that are having the same issues.
My best vendor selection – We hired Jennifer of A Regal Affair a year before our wedding. I was finishing up graduate school and my fiance was in his 3rd yr of residency of medical school. We had limited time to spend on research, appointments and visits. After our first complimentary appointment with her, we felt strongly we would work with her. We met with other local wedding planners and while A Regal Affair was not our least expensive option, we thought for sure, she was the best person for the job. We were so right on so many levels.
I am not in the habit of writing reviews, but came across these reviews and was in shock, because what is described below is not in any way our experience. I do have to say that one of the other planners we met with has the same name as one of the bad reviews - so take some of these reviews as BS. Really, some people have no manners or ethics.
I would say some of the best things about working with Jennifer is she is very honest about what my vision would cost. I really wanted an over the top wedding with the best money could buy and she really delivered.
She streamlined the vendor selection process and built a team that worked very well together. The synergy and the open communication they had with us and each other left me very relaxed the weeks leading up the wedding. Our first step in the planning process was to get the ugliness of money out of the way. Since we had a year and we knew our reception location (The Argyle) we spent the first weeks working on budget and fine tuning the vision. I was very impressed with her budget estimations. Based on my over the top floral and decor vision, she was honest at the cost. She was right on the money and I was so pleased I was able to stay within the number we developed and not have to go back to my family with a revision.
During the process, she scheduled our appointments based on our availability. If you want a planner with connections who can get you what you want, then don't bother looking any further. I wanted a Reem Acra dress, but custom made: She was on the phone getting me an appointment within minutes. When I wanted Sylvia Weinstock cake: she knew the minimum cost and made our appointment during the time we would be in NYC working on my dress. When I told her of my vision for floral and decor, she said the best was just a short drive away in Austin and he (David Kurio) would do it up right. She found vendors from all over to meet my needs and I couldn't have been more pleased. I was married in October 2008.
During the week of the wedding, I had no idea the amount of production goes into such a large event. Tent installations take days, then the fabric draping takes another day, then the lighting installation takes another day. While my parents drove back and forth to check, I was not worried. Jennifer carried what she called a bible around with her. It had all my wedding plans down to which colored orchids go with which lounge area.
Jennifer's professionalism comes through in every aspect of her planning business, with the relationships she cultivates to build our wedding team to the manner in which she handled our wedding day. I still cannot believe how magical it all was. Even more exciting is seeing my wedding published in a national wedding magazine!
CAUTION!! – We hired A Regal Affair & ended up firing her before the wedding. The trouble I had getting responses from emails/phone calls & tardy appointments for regular meetings eventually added up and did not give me confidence in her reliability. The 1st mtg I tried to schedule the fall before a May wedding, I emailed her to set up mtgs w/ vendors that we could go to. I received no response. When I finally got a hold of her,she gave me some names and numbers over the phone and told me to set up to meet with them by myself. At the 2nd attempt I made to get a meeting w/ her in december, I was at our meeting point at 9 am when we had agreed to meet. Jennifer called at 9 am to tell me she would be 10 minutes late. 1/2 hour later she arrived and we met for 1/2 hr and discussed the vendors I had to call. The 3rd & 4th mtgs I set w/ Jennifer for her other company, Isabel's Paper Boutique for invitations. At the end she did show us cd's from 2 bands & gave me a card for an agent. We expressed interest in finding out more about 1 band, but did not instruct her to take action in any way. I later called the band directly to contract for his services. After I made a deposit with him, he discovered that his agent had already booked him for our wedding on Jennifer's direction. By promoting use of a booking agent, Jennifer added 20% ($600) to the cost of the band and did not inform me of agent's commissions or the common practice of hiring bands directly to save money. As a wedding planner's main purpose is to point out such obvious areas to save money this gave me serious doubt into her motives and abilities. We even had a debacle in firing her because she had gone around me and billed my mother for services she didn't provide and gave us checks that bounced for a refund. Her business practices are questionable at best (just call the Bexar Co District Attny's Hot Check line and see how many she has!) Hiring her was our worst mistake...don't make the same one!
Wedding of the Year! – My husband and I were married March 10, 2007 at La Cantera and we used Jennifer as our wedding coordinator. I absolutely loved working with Jennifer!! She has a wealth of knowledge and my team of vendors were very excited about working with her, as well.
While she did a lot for us during the planning process, Jennifer was invaluable in the final days. When I didn?t know what to do or how to speak up about something, she had it taken care of before I could even wonder how we were going to fix it. She got in touch with all my vendors right before the wedding and took care of all the loose ends for me. She picked up all of our belongings for the wedding, shopped for last minute supplies for us, attended our rehearsal to make sure that everything went well (the Church had a coordinator, too), ran the timeline Saturday, picked up our room from that morning before we returned that night, took us all food and beverages during the ceremony and reception break, oversaw the set-up of the reception to ensure it met our expectations and kept things running smoothly during the reception.
We did a consumption bar at the reception and she kept up with it extremely well, notifying us only when it was time to increase the limit or close the bar down. She stayed until the wee hours of the morning to make sure that the reception site was broken down, loaded the gifts into my mom?s car, and made sure that I got all of my stuff back to my house. Basically, she did it al!!!
I know that wedding planners are very busy people, and they have many brides to juggle at once. Of course, as a bride, you always want all the attention on you, even if it is unreasonable. Jennifer was always there when I needed her and I never felt like she was "unaccessable" to me. I cannot imagine what our wedding would have been like without her. She was a wonderful resource to us and has become a good friend. As my mom says, ?She is the best wedding planner ever!!?
Never called us back? – We met with Jennifer when interviewing consultants for our May 2008 destination wedding. She was very friendly, professional, and knowledgeable, and gave us many good planning tips during our free 1 1/2 long meeting.
We had high expectation because we loved the pictures on the "A Regal Affair" blog. But we ended up going with someone else, because we were unsettled by Jennifer for the reasons listed below - perhaps they're red flags?
1. She was half an hour late to our meeting.
2. After we gave her our wedding details (guest count, location, tentative color and decoration ideas) she told us she would call or email us the following week with a quote for her services...and we never heard from her again.
3. She spoke negatively about other wedding planners in the area.
4. She represented herself as the wedding coordinator for Eva Longoria and Tony Parker's wedding...but after much prodding on our part we realized she was hired to handle / organize travel details for Eva's family from Texas - not actual details of the wedding.
5. She kept talking about how busy she was - we left with the feeling that she would not have time or personal attention for us.
Had we had any desire to pursue the services of A Regal Affair, we definitely would have asked for references first - we suggest anyone else considering using them do the same!
Find a different wedding planner! – To start, if you are currently using them as a wedding planner, keep your contract close, and make sure you pay your vendors yourself.
We began to use "a regal affair" to plan our wedding and from the start it was bad. We had been recommended a couple of vendors by a higher up at one of the big name wedding shows, that we decided to use. Most of the vendors told us the only reason they would work with us was because of the recommendation, but usually they will no longer work with "a regal affair." That concerned me right away and later we found out why. "A regal affair" began billing my soon to be mother in law for work that had not been completed and due to the fact my in laws live out of the state, they didn't know the work had not been done. That took a while for us to catch, and when we did catch it we asked for that money back along with a refund for some invitations that they were making. Well, after 3 checks that bounced from "a regal affair", I called the "hot check" line at the DA's here in Bexar County. When I gave the name "a regal affair" saying they had written us 3 bad checks over a month for the same refund, the clerk at the DA's office just laughed because of the number of times the company has been reported. Just to make everyone feel better though "a regal affair" does pay the money back once reported. We just had to meet the owner of "a regal affair" at their bank to get in cash. After only returning a little over half of what a regal affair had billed and owed us.
Seriously, do not let "a regal affair" pay your vendors for you!
We filed a complaint with the better business before "a regal affair" finally gave us a partial refund. The complaint is still on file, if you care to look at it. "A regal affair" never cared to reply to the complaint, as far as I know.
We ended up using a different wedding planner before all was said and done. Beware of this one!
Great for last minute parties too! – At the last minute, not literally, but a month out from my sister's birthday, I decided to have a themed Gatsby party. She found the place, did the themed invitations, decor and the food was awesome. I gave her a budget and she ran with it. I highly recommend them for your corporate and private parties too. When I get engaged, this is where I will go.
Editorial Review – Consultants offer full-service, day-of and basic services to plan, budget, design, rehearse, negotiate and direct weddings.
i was very pleased! – My event went very well, I could not have asked for more! It was money well spent and I think you should do the same.
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