Seattle >Food & Dining > P.F. Chang's
400 Pine Street , Suite 136, Seattle, WA | Directions 9810147.611450 -122.337469
Neighborhoods: Central Business District, Downtown
OK FOOD GOOD ATMOSPHERE – Food was so so, Drinks were good. Sit at the bar so you don't have to wait for a table. Love the atmosphere though. Go there for the drinks and not for the chinese food.
Perfect!!!! – I just returned from an amazing experience. The food was perfect! The staff was very friendly and accommodating! I had two young children with me and everyone seemed so patient with them. We got our food in a very timely fashion. They have this new amazing Ahi Tun dish with green tea noodles which is to die for. The manager was so sweet, he touched every table to make sure everyone was good. Highly recommended on this end.
great customer service – I have been going to the pf changs in downtown seattle for around a year now and I just like everyone else has had their share of bad restaurant experiences. But in the times that I have been to this particular location I have found that the employees there genuinely DO CARE about the customers. The food is always consistent. I think most people come there and expect to be treated well and 95% of the time I get that service. I was at my table enjoying my food and some woman was talking about the server as if they were nothing. you have to remember these are PEOPLE not your servants and they have bad days too. the woman complaned for 20 minitues about the hostess and the manager ended up buying her meal. problem solved. drop it.
Bad Dining Experience, poor customer follow up by corporate – I just got home from a horrid experience at your downtown location. I used to go here regularly, especially since I work in the building, often referring our firm lunches to this location. This is something I will have to think hard about in the future. Upon entering a frowning, rude hostess looked up from whatever she was fiddling with and greeted us in with dullness. She did not know much about what was going on in the dining room. She wander for a little and then came to take us to a table near the entrance. I pointed to an open booth and asked to sit there. She told me that we couldn't sit there. Then I pointed at two other tables that were empty and, again, was told me wecould not sit there. She then informed me it was the table she had taken us to or we would have to wait. At the moment, a woman, a later discovered was the manager on duty took a couple to the booth I had just requested! We sat for some time waiting for the server to come, when I explained my disatisfaction to him he got the manager. She was not impressed. She also did not smile at all. Breifly after our conversation she spoke to the rude hostess, who spent the rest of our dinner glaring at us and then whenever she walked by sending me a fake, overly done smile. This was completely done to mock my complaint and further proves how rude she is. The food was okay but a little cold. Overall my WORST experience at a PF Changs and I had the pleasure of paying 58.00 dollars for the enjoyment of rude glares and cold food. I hope you train your hostess better in the future for her accomplishment this evening was perhaps permanently driving steady customer.
After this complaint I received a two line response. It was generic and something probably pulled from a training manual. DON'T EAT HERE!!!!!
Rip-Off Cocktails – PF Chang's used to be a place to get a meal and a few cocktails, but no more. They recently reworked their cocktail menu so you now get less for more. $8 for a Marargita?? No thanks. I'll be eating and drinking elsewhere from now on.
This gussied-up chain bustles with singles and families craving Chinese food favorites. – In Short
Towering twin stallions and carved wood screens add majesty and mystery to this stylish restaurant, where well-dressed patrons sip martinis at the bar and families with children feast around large tables or in spacious booths. The menu gives Chinese classics a contemporary tweak; dishes are artfully presented, with many sauces made tableside by servers. Signature plates include diced chicken wrapped in cool lettuce leaves, orange-peel beef with chili peppers, and wok-fried scallops with lemon sauce.
Average place – P.F. Changs is an average restaurant serving "Asian" food. It's not authentic Chinese food, but some dishes are pretty good. The lettuce wraps are good, and so is the crispy honey chicken. Spicy chicken is so-so, and the only noodle dish I cared for was the Chow Fun, but they ruined it by chopping the noodles into tiny pieces.
Ok, food, not the greatest – Though the resturant itself is nice and presents itself as an "upscale" Chinese Restuarant, the food is alright. I'm not saying everything I had was bad, but it's alright. It wasn't like roll your eyes, and savor the moment type, but it was ok. My bro and I had the lettuce wraps, which are pretty GOOD! Then we had the garlic noodles, very very over sauced, as well as the Beef Sichuan. The service wasn't that great and the restuarant wasn't as busy mind you. We had to flag a waiter working in another section. Our waiter was standing in the corner flirting with his co-worker!!!! He never bothered to ask us how we're doing, so I tipped his partner who ended up taking our table. Yes I could of gone to another place but we were shopping around and my bro wanted to see what the hype of Pf Changs was all about. He was thoroughly UN- impressed!
Westlake Center PF Changs – PF Changs at the Westlake center is always crowded and for good reason the food is good. I usually dont frequent chain restaurants but this place is hoppin, great people watching. If your seated in the bar hope its one of the better wait staff working that day its hit and miss in the bar area. I love their Pin Noodle Soup its perfect no need to add anything to it just enjoy!
Favorite "non-Chinese" Chinese – A Chinese friend complained that PF Chang's is "not real Chinese food" -- true, there are no crispy chicken feet on the menu, but the Sichuan from the Sea with Calamari is incredible, as is the Crispy Honey Shrimp, and the ever-popular lettuce wraps (the vegetarian ones are my favorite). Even standbys like Kung Pao Chicken seem better here, and th ebar is nice. Thanks, PF Chang's, for taking reservations!!
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of P.F. Chang's on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.