Houston >Restaurants >
Japanese >Sushi King
3401 Kirby Dr, Houston, TX | Directions 7709829.735579 -95.418711
SUN-THURS 11:30AM TO 11PM/ FRI-SAT 11:30AM TO MIDNIGHT
Neighborhoods: Central, Greenway/ Upper Kirby
Questionable Policies, Rude Staff, Mediocre Food – Went here today with a group of work buddies. The food was mediocre, nothing that really blew me away as far as sushi goes. (On that note, I would highly recommend Oishii on Richmond for those who want great sushi).
The thing that really ticked me off, and maybe it's just because I was a waiter for many years, was that they have a 'policy' of not splitting checks into more than 3 separate checks. Considering this is the electronic age, and every electronic point of sale ("POS") that I've ever seen or heard of allows you to set up 'pivot' points on an order, I don't understand why more waiters don't take the extra 2 seconds to push the 'pivot order' button to keep everyone's checks separate from the get-go.
Now, maybe it's just me... maybe the high class joints I worked at just had better training (note: I worked at Applebees and a chicken wing restaurant), but I was told to do that from day one so that, at the end of a meal, in the SERVICE INDUSTRY that is waiting tables, when guests asked to split the check, I could smile and say "Sure, no problem," knowing that it would only take me 2 additional seconds to print out the separate checks. The waiter actually told me that it was "my job" to let him know that we wanted separate checks prior to ordering. Now, I will agree that letting him know prior to ordering would have been a COURTESY, but my mates and I were in the middle of some 'deep' conversation and it merely slipped our mind.
Further, at lunch time, as a waiter, you have to assume that people want separate checks, especially professionals. That's another one of those things they tought me at the finer dining restaurants... which brings me full circle back to why it is important to use the "pivot points' function of your electronc POS.
In my opinion, this restaurant is a POS (the other kind), and I will not be returning. The food is overpriced and the service (totally separate from our semi-rude waiter) was a bit slow.
Best Sushi in Houston – The minute you walk in the door they are ready to seat you, the server arrives to take the drink order almost immediately, even if the place is busy....you put the order in and end up waiting and waiting and waiting, but it's worth the wait. This is the consistently best sushi in Houston; from the rolls to the sushi, I haven't had one I didn't like yet. I like to sit at the sushi bar and watch them when I go alone.
Great Sushi...slow service – The sushi was great once it was brought to us, but customers who showed up 30 minutes after us, received their food before we did. When we got up, our rolls were sitting at the sushi bar. I'll go again, but ONLY for the rolls. I might sit at the sushi bar next time.
Hey - This place is not bad – OK Here's the deal. We went on a Friday to have a little sushi action. The edamame was crisp, hot, and nicely seasoned. The spicy tuna roll was fresh and tastey. The salmon special roll, on the other hand, was a little puny but it tasted good. Big Tex wanted to have a little sea bass, but it was not available. Overall, the sushi was not bad.. Here is the deal on the ambiance. The piano music made for a romantic atmosphere, but unfortunately there were some issues. Big Tex does not like to smell fish when he enters a sushi restaurant. ( Folks .... you need to clean a little better). The place was a little drafty, but the bigger issue was the bathroom. Sticky floors!!! Osaka is a better value and choice, but I would return.
CUSTOMER SERVICE – Average server make per hour: 2.15
Average tip out ( 8% of total sales ) ( the server has to give 8% cash of the total sales to the restaurant so they can split this with busboys and kitchen chefs)
Superb: over 25%
*If a customer leaves 8% tip to a server; the server makes ZERO dollars.
*If a customer leaves no tip to a server, the server will have to pay the 8% tip out from their own pocket and served that customer for free, the server end up paying for the customer eating there.
Please keep in mind that all servers try very hard to accommadate to all your demands.
Very good sushi – My wife and I have visited a number of Japanese restaurants in Hosuton and this one has one of the best and freshest selections of sushi in the city. It's not the best but the qulity is consistent adn the service is good.
I recently tried the platter of sashimi at lunch time with a number of Japanese beers. Food was delivered promptly, the sashimi was very fresh and well presented adn the service was outstanding. My wife tried a tempura dish (prawns) and wasn't overwhelmed.
Stick with the sushi and avoid peak times (Sunday) for best service.
Best Sushi in Houston!!!!! – Sushi King has the best sushi in all of Houston. I have been to several different places, but that place beats them all. They have some of the best rolls I have ever tasted. The food is always so fresh and they make these amazing sauces for different types of rolls. I have turned many of my friends onto Sushi King, and they all have the same responses as I did the first time I went. I highly recommend Sushi King!!!!
Poor quality and overpriced sushi – Went with two friends on Saturday for lunch and was immediately turned off by the music. Don't play "club" music when all I want to do is relax on a Saturday afternoon. When the sushi finally came, we immediately noticed a very distinct "fish" smell. Not a single piece of sushi tasted good. Tasted like the fish has been sitting around for a couple of days. Not good, at all!! Like another review said, maybe it was an off day, but they've obviously had a couple and I don't intend to return to find out. Plenty of other sushi places out there and this is not worth the price.
Great sushi – This is where I go when I want to eat good sushi. It does have a corny name, but the food here is very good. I've never had any of the problems that other people had. It is not as trendy as other sushi places in Houston, but the food is the best I've had. The hannah roll appetizer is one of my favorites. We saw Yao Ming there once too, which I thought was cool. Its really low-key, and sometimes has a guy playing a piano. Also, compared to the other sushi restaurants, it is inexpensive.
HORRIBLE CUSTOMER SERVICE – I came to sushi king on a sunday night and lord my food took soo long. My server took approxiamtely 15 minutes to bring out drinks. then took another ten minutes to come back to our table to take the order. i waited another forty minutes for the food to come out. when we were ready for the bill. we looked around for our server and saw him laughing and talking to the manager. we had to wave down a busy boy to tell him to get our server. the server came with the check and took him about twelve minutes ( i started timing him) to come back to pick up the check. i voiced my opinion to the server and asked to speak to the manager. after waiting for some time, the manager never came over to our table. we gave up and just walked out.
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