10762 Hillpoint, San Antonio, TX | Directions 7821729.539447 -98.427205
Neighborhoods: Oak Grove, Northeast San Antonio
Great Service At a Fair Price – Three days before Thanksgiving I noticed the water pressure in my kitchen sink started going low while I was cleaning dishes after dinner. My husband and I fumbled around with it for a while but were unable to resolve the issue so we did what most people would do and called a plumber. The first couple companies we called were backlogged and could not make it out till after the holidays. After a bit of calling around we found some other guys to come out. They felt we had a calcium buildup in our faucet and that it needed to be replaced entirely which would cost several hundred dollars and since it was near the holidays it would take them about a week to get in the needed components. The faucet is only a few years old but they claimed they could no longer get the individual parts to fix it. Trudging on we finally called Benchmark which we should have done sooner. They not only came out the day before Thanksgiving, but found that only a filter in the sink needed replacement (who knew) and they did it for a very modest fee. It is situations like this that makes me glad there are plumbers out their like them.
Avoid these people, there is much better. – My wife and I moved into a newly built home, we had a few small warranty issues we had to report and for the most part they were painless. Our down stairs powder rooms toilet had a perpetual water leak, Our home builders contracted warranty Issues to "Benchmark Plumbing".
Initially we had an appointment on a weekday, but Benchmark was a no-show... My wife and i both work so that was a waste of a vacation day. When we rescheduled to have them come back the gave us a generic time of 2pm and 5pm, I worked half a day to be able to let the plumber in.
My wife called them to confirm the appointment was in stone, she was met with a total "B" as my wife so eloquently put it. the secretaries at Benchmark need some serious people skills training. To add insult to injury, our appointment was pushed back because "all of the plumbers were on emergency calls..." makes me scratch me head...
Only certain times do we get flabbergasted, and using them did the trick.
I would never wish the trouble and pain on anyone... so do not use Benchmark Plumbing!!
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