Tucson >Food & Dining > Claim Jumper Restaurant
3761 E Broadway Blvd, Tucson, AZ | Directions 8571632.221807 -110.912897
Neighborhoods: El Montevideo, Ward 6
So I went to dinner with a girlfriend to the Claim Jumper,,, My first time ever there ,,,SAD, SAD, SAD.. worst surface ever.. Waited 5 minutes before we even seen our waiter,, then waiter another 10 minutes for my friend to get her drink, Server very unhappy looking,, dinner came relatively fast, but cold, and over cooked noodles, then server couldnt remember what I order so he just typed in the most expensive thing on the menu and tried to get me to pay for it. Then when I pointed it out he seemed irritated. I was also told that the portions were huge,, not this time. I got more food at Cheesecake factory then at this place and for $20 less of a billI wont be going back that is for sure. SAD SAD SAD.. I will not be going back to this place for a meal. Mary Ann Barber
What Happened? – I remember not to long ago that I took my family to the Claim Jumper and was excited to experience the atmospher and food, but that was not the case this time!! First of all the service was terrible, we had to remind the waiter several times for side dished that were suppose to come with our meal. We waited far to long just to get a refill on our sodas and when mine was brought to me it wasn't what I ordered, it was water!!! When an assistant manager came by I explained the issues and he told me that he would get right on it and would also come back to "make" things right for us. What a joke, he passed by 10 times and never made eye contact with us again.
Now to the food! Well my wife and I both paid $20 - $25 per plate and were totally shocked at the small portions, OK! maybe before it was a tad bit too much food, but you walked out feeling good that you got your money's worth and enjoyed it at the same time. Not this time! I couldn't believe it, I got 4 small pieces of beef, 5 shrimp and a small bowl of what was called coleslaw, but it was more like the scraps at the bottom of a sack!!!
I do have to admit that my son got the pizza again and it was fantastic - just as it was the first time!!! So to be honest, Claim Jumper's pizza is one of the best I have eaten.
My overall opinion of spending $110......Terrible!! I would have been much better off to go to McDonald's. I had been so impressed in the past with the food and service, but WHAT HAPPENED??? I will not give my money to this restaurant again or at least for a very long time.
Don't waste your time/money – Gave restaurant #35 here in Tucson 2 chances to impress me. Husband and I were given a gift card for here for Christmas. It is 40 miles round trip from our home on the NW side. First visit, food was undercooked twice and atmosphere was missing. Service was mediocre. Manager was kind of a jerk with an attitude problem, but comped the meal anyway. Mighty nice of him considering we didn't eat anything!! Still having the gift card to use and thinking we may have just hit the place on an "off" night, we opted to give it a 2nd try. Service today was again mediocre. Waitress reached across the table to fill my water glass; stretching her body across my food. NASTY!! The appetizer plater was supposed to be a variety of things, but turned out to be a $20.00 pile of cold/tasteless onion rings. Walked out again very disappointed, only this time, spending almost $40.00!! Don't waste your time or money going here!!
Gold mining and dining unite at this kitschy all-American eatery. – In Short
Established in 1977, the Claim Jumper draws families, seniors and professionals with a mix of Old-West decor and a reliable menu of American classics. Logs, corrugated tin, rock and warm fireplaces embellish the unique ambience. Signature plates include hickory-smoked pork ribs, rotisserie chicken and barbecued beef tri-tip; the menu also offers tortilla chicken soup, potpies, wood-fired pizzas, and the popular six-layer Chocolate Motherlode Cake. The saloon features appetizers and the restaurant's own brews.
perfect example of overindulgence, waste (waist) and lack of vision – This is a chain. Surely you've been there. You haven't? OK you walk into a nice stone foyer. It feels good and the greeter is amicable. Then you are brought into the restaurant for seating, and you go either left or right. To the right is a massive seating area , a decent bar space, and several exits to an outdoor area. To the left is an even far more massive seating area. Room for hundreds of gluttons. It's not that each area doesn't feel private....it's just MASSIVE. There's seating and people everywhere! The booths don't seat the average person, they are made for professional eaters. Kids are visibly uncomfortable in the overly spacious booths (arenas). The food selection is MASSIVE. The portions are MASSIVE. I love food and I like to eat it with gusto. I've been here 4 times and each time, my "doggie bag" has lasted me two more meals. What are they doing with the extra portions that people don't eat and leave there? I've seen the recently vacated tables....tons of food left there.
The food is average, really. There is nothing at all special about it. You can get this food anywhere and you could cook it at home if you cared to take the time. While it is true that I have enjoyed the fish and chips there, tasty really, I certainly couldn't finish it and there was 2/3 a plate of fries left over that my heart was pre-palpitating over. The menu is overwhelming, the largest I've seen anywhere and it takes **way too long** to go through when you're also trying to hang out with company or settle the kids. The drinks are overpriced. Also, it occurred to me the other day that I have never had a dessert there. I wonder why?? bloat.
Worst food ever – Food is bland, cold and greasy - possibly reheated. The portions are out of perportion, either way to large or too small. The chocolate cake is enough for 6, yet a starter salad is extra on most meals. They claim the steaks are midwestern corn fed beef, but they taste like local beef soaked in a tenderizer. They are definately not the same beef you would get in Ohio or Kansas. I have had much better at Pinacle Peak. Wait staff is untrained or they just dont give a dam. Four of us went on a friday night and the place was 3/4 empty, yet the service took over an hour. The check was over 100.00 without alcohol. No wonder they call this the Claim Jumper, I definatly felt riped off. I don't expect this place will be open much longer.
Horrible Experience---Waste of Money – Very poor experience; took large family group (13 adults) with reservation on a Sunday afternoon. The store was half empty but service was horrific, was told they would provide 2 servers, yet only one was available, everything took forever, over 30 minutes for salads and an hour for meals.
But the quality of food when finally arrived was horrible; 2 orders of basic chicken undercooked, shrimp served cold etc... very poor quality food, worse than expected at a Dennys or diner type restaurant. left 2 members of our party ill shortly after. Complaints to manager did little but create anxiety with him,
Service was comparable to food, had to ask for everything, basic condiments were not furnished with meal, just horrible overall experience and waste of afternoon. Will never repeat.
Better Than Most! – Been to CJ's twice in 2 years and have found it to be a plasent experience. We ate at the bar both times and found the service to be spotty; seems the Bar tender/tendress has to do double duty at the outside "hot house."
Drinks are good, tap ale is marginal, food is good and lots of it! You leave hungry, your bad!
Lots of large-ness to the place! Clean!
You can pass on this, so much better out there – The food is just average, not crappy, does the job of filling you up but with such a huge operation and you have got to know that its like a factroy line in the kitchen at all times, with that said, you cant possibly expect great food from such a machine. The service did stink almost to the point where i didnt even want to tip! No check was done with us to see if everything was ok, and this was when it was not busy, the waitress acted like we were such a problem,and we didnt even ask for anything. LIke others I cant understand why this place has people waiting out the door for average American food. ok
Avoid the Tucson Claim Jumper.. – Have eaten at the ClaimJumper in the Phoenix area many times and thought the new one in Tucson would be as good or better. WRONG... The presentation and portion size were no where the same. I give the Tucson Claim Jumper a POOR rating
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