Galloway >Pet Services > All Star Kennels
137 S Cologne Ave, Egg Harbor City, NJ | Directions 0821539.525872 -74.586022
I brought my dog to All Star Pet Resort for the first time 2 and 1/2 years ago and was extremely impressed with the facility. It was extremely clean, they fed the dogs a high quality food, the staff was great, they had the web cam & the property was impressive. I felt extremely comfortable leaving our dog in their hands and was very happy with the experience. So naturally when we returned to Atlantic City for our annual trip this year, All Star was my first choice.
When we dropped our dog off this time I immediately noticed a difference. Everything looked the same, but the grounds were not as clean, the interior was less clean then the grounds, the food provided was now low grade, there were less staff members & they weren't as helpful. I even remember mentioning to my husband as we pulled away that I thought they might have changed owners.
I am not sure what happened to this place over the past few years, but the end result of this last visit was horrific. About 3 days after we picked our dog up she developed a very deep cough that sounded like human bronchitis. It was kennel cough. We had our dog vaccinated for bordetella prior to her stay at the kennel, however our vet told us that the vaccine is like the flu shot and doesn't protect against all strains. At the same time she started developing these large lesions all over her belly and chest, which wound up being a staph infection. I was told that this is a result of filthy conditions in cages. A few days later the staph infection caused secondary infections in her ears & eyes. At the same time the secondary infections started to appear she also became severely itchy and rashes started to develop on certain parts of her body. My vet felt that the itching and rash were due to allergies. For 6 months we treated her for allergies: steroids, steroid creams, antihistamines, sprays etc. Nothing seemed to help and it got so bad that the dog was scratching her fur off. One of her ears was almost completely bald. So finally I told my vet that I felt the cause might be mites instead of allergies, because nothing was working and the itching directly coincided with the stay at the kennel that gave her all these problems. My vet agreed that it was possible and gave her a shot for mites & told me to come back in two weeks for a follow up. Yesterday was my follow up and guess what? It was mites.... i.e. MANGE!
Six months & thousands dollars worth of vet bills later our previously 100% healthy two year old dog is on the road to health again. As a fellow business owner, I understand what reviews can do to a business and I really don't like to leave reviews like this, however this is beyond extreme negligence. I can't imagine the conditions my dog was placed in to have had this occur. To summarize, in a 2 night stay at this facility my dog contracted: Kennel Cough, Staph Infection, Secondary Eye & Ear Infections and Mange. As a pet parent & animal lover I can't not say anything. I highly recommend not leaving your pet at this facility.
Don't like the place at all. They seemed phony. My dog seemed shell shocked when I picked him up. It took him a couple of days to go back to normal. Sorry I took him there but they came recommended. Never again.
Looks Great, Are there coupons? – I am going to try this place based on the reviews. Does anyone know if there are coupons available, like in Valpak of something? It's just a little pricey for my budget. Thank you!!
happy dog happy owner – I left my dog at this facilty for 10 days.I was very upset to leave him that long,especially after a bad experience at Shore Veternarian last year.Unlike that place, at Allstar, I was able to speak to someone everyday to see how he was and they have cameras so when he went for his walks my family and I were able to watch him.The facility is very clean and everyone is so nice.I will always hate to leave my pet anywhere but I definitely feel much better knowing he is being cared for as if he were their own.He stayed at the mvp suite.The rooms are very nice.I will continue using this facilty. You will not be sorry.
Best place for your dog and cats – I have had the privilege to walk around the facility first hand, the staff is exceptional and the courtesy the manager Bonnie gave me was mind blowing. I am going to make it a point to bring my dog back. Bravo to All Star Pet Resort
The best pet hotel – We took our dog to the all star kennel, it is a real clean and beautiful place, plus they have unique rooms called 'MVP". My dog is our baby and we have had him for over 13 years. We could never have left him at any kennels because he got nervous and lost hair and had a stomach problem after he stayed at kennels but not this one ( The All Star Kennel). As matter of fact, he loves the MVP room and he is always restful when we go and get him. We finally found the best place for our 13 y/o hairry son!!!! The place is so neat, people are so nice and professional and really care dogs and cats.
I Highly Recommend All Star – We have used them to board our two dogs and our border collie gets groomed there often. They are Clean ,professional and very nice people.Stop by and see for your self. definitely FIVE STAR*****
THE WORST - IF YOU LOVE YOUR PET YOU WILL STAY AWAY FOR THEIR OWN SAFETY – Horrible! They injured my dog, didn't get medical care for him, nor did they call me. When I got him home he was listless. Took him to the vet he had a fever and an infection at the area he was injured. They are horrible!!!!!!
Best Boarding Facility – This facility is like no other. The activities for the dogs as well as cats are abundant. The facility is immaculate; sparkling clean inside and out. The grooming provided was excellent. The staff is caring, attentive and professional.
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