301 McCullough Dr, Charlotte, NC | Directions 2826235.301362 -80.757346
24 Hours / 7 Days per Week / 365 Days per Year,
Standard Drop-off: Mon - Fri 8:30 am - 5:00 pm
Emergency Drop-off: by Engineer appointment
Marlon at ReWave was great to work with - professional, knowledgeable and fair. He salvaged the data on my hard drive. Priceless.
Worth the money! – It took some time but they were able to recover the majority of information lost on my damaged lap top hard drive. The computer was dropped and I thought I lost everything. I tried 2 different services to get the hard drive recovered but they were not able to do anything. ReWave was able to get this information when I was ready to give up!
Thank you ReWave!!!
Wow- I got my pictures back! – I spilled hot chocolate all over my laptop computer one morning when I was trying to rush to work. When I tried to turn the laptop back on, it would not work. A friend told me about rewave, so I decided to call them. I let them perform the free evaluation on the laptop to see how bad it was. I got a call back in 2 hours and they gave me a price to get my data for me. This service is not cheap- but it was not too bad. My pictures were very important and something I could not replace. I would not want an amateur trying to mess with my laptop and hard drive. I trust rewave because they're the best!
Fast Service and Great Attitude – Repairing a crashed hard drive is a bad experience--no matter how you look at it. And I still don't know why it is so expensive, but it is what it is. After trying several commercial data recovery software programs that I downloaded, I realized that I had to go get professional help.
I went elsewhere in Charlotte, and did not feel comfortable with the price quote or the people who were assisting me.
Marlon's quote was significantly lower--and the best thing is he seems like a good guy. Much less painful paying someone who is likeable and very responsive. I was very pleasantly surprise how fast he got back to me and got me my data back.
What a relief. My whole life on a external drive. What has the world come to?
So now I make two backups to be safe--and lock one away.
My business data is back again! – My computer that stored all of my business files recently went down. Everything was working fine one minute and the next- it was gone. I tried everything to no avail to get it up and running again but it was not meant to be. I found 2 companies in Charlotte that recover data. The first one was on Independence Blvd. It was 2:30pm when I called them, and found out that they close most days at 3pm....WHAT IS THAT??? Must be nice! I also found out they wanted to charge me $1500 to recover my data. So needless to say, I called the other company (Rewave) and spoke to someone right away. I dropped off my hard drive around 4pm and was told they would begin work on it right away. They called me at 7pm and told me they had recovered my data. I was impressed at how quickly they worked me in their schedule and finished my job. That night, I was copying my data back onto my new computer and my business was back up and running the next day. Thanks Rewave!
Got the job done – I was able to drop off my drive in RTP and heard back a day or two later (my data was important but not time-critical). Very convenient and my data is back!
Buyer Beware!!! – This company gives new meaning to the phrase "poor customer service". They don't call back when they say they will, taking days to respond to urgent requests for updates. By the way they treat customers, I'm amazed they are in business.
I cannot begin to describe how this customer is a complete liar. We told him we would have an answer in two days and the next day he drove from Raleigh without calling and requested his drive back. After we almost had the data recovered (but needed another day or so) he agreed to let us have more time. Then the next day he showed up after normal business hours at the residence of one of our employees requesting the drive back. Please, please do not do business with this person!
Fast and Professional Service – I had a laptop drive that crashed with all of my Quickbooks data for my business. I was able to get service around 7pm on a Friday night. I dropped off my drive and went to get some coffee while they did an evaluation on the drive. I received a call about an hour later and they were beginning to recover my data. I went to dinner, and came back to receive all of my data. I was very happy with how quickly they provided this service. The hours of operation make it easy for working people to use their service. The price was affordable considering the value of my data and the fact that my company would be down without it.
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