Houston >Personal Services > Mundae Cleaning Services of Houston
710 Louisiana St, Houston, TX | Directions 7700229.760246 -95.366149
Neighborhoods: Central, Downtown
They were friendly and responsive to our cleaning requests and customer focused.I will surly use them again.
I'm very happy with their professionalism, promptness, efficiency, and friendliness.2 thumbs up!!!
They did an amazing job and charged me exactly the amount they quoted on the phone. I plan to work with them again and I recommend them highly!
Quick response to my inquiry, accurate estimate (and well priced:) also really friendly guys! I will def use them again.
Mundae did a great job cleaning our carpet and air vents. I will recommend to all my friends and family.
PUNCTUALITY IS IMPORTANT
I also bought the Living Social coupon for whole house carpet cleaning. I made an appointment for a 1:00-3:00 window and called twice the week prior to confirm that time slot. I called at 11:30 on the day of my appointment to be sure I was still on for 1:00 and it was at that time that I was told they were not fully staffed and would be late. The technicians arrived at 4:30 and spent no more than 20 minutes cleaning my 2200 square foot home. I have never had my carpets cleaned where it took less than 45 minutes to an hour. I was underwhelmed with the whole experience and will not be using Mundae again.
Bought the voucher through living social. These guys are a joke. No call no show for the appointment. I called and couldn't get a hold of anyone, just kept leaving messages with the answering service. At 4pm, 3 hours after the 11-1 "window" appointment they call claiming the had problems with the equipment. Guess they couldn't have told me that when I called them to confirm my appt in the morning and it was too much trouble to contact me to let me know. What makes it worse was no apology or going out of their way to reschedule. Since I wasn't available after 5 that day I was out of luck. This company gives small businesses a bad rap.
Do not let them within 500 feet of your house – I cancelled my appointment after they could not show up to clean my house. They also lied to me about them being on their way when they were aready 30 mins late in their 3 hour window. I bought a living Social and in the future I will call the company that is offering the service and interview them before purchasing a coupon. Living Social does not screen their customers that they are working with. It is all about the bottom line and not the service or product that they are offering
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