Houston >Food & Dining > Yao Restaurant & Bar
9755 Westheimer Rd, Houston, TX | Directions 7704229.737070 -95.540606
Mon. - Thu. 11am - 10pm;Fri. 11am - 11pm;Sat. 12am - 11pm;Sun. 12am - 10pm
Neighborhoods: Westside, Westchase
The food was ok somewhat however they have some of the worst server attitude in this whole town. This hair-dyed-wearing-glasses young lady was our server, she was extremely rude and mean. There was no manager on site and no host to greet us when we came in. Finnaly, some host show up and took us to the table after 5 mins of waiting, (the whole restaurant was almost empty, its not busy at all in friday night). I have never seen any server that bad before. It has made our experiences horrible. What a shame because the food was not that bad. I will not come back to this place again and will not recommend this restaurant to anyone. If you want some chinese food, better use your money elsewhere, it's not worth to put up with these server.
Yao is the best! I am and will become their regular from today onwards. Fresh and affordable food with fast and great service.
I will definetely be back for more of your yummy lettuce wrap! Great food and friendly servers
I love the Yao shrimp. I am always there for this dish. Jade is my fav server. The servers are very attentive and kind. They have great food and choices.
I was told it is NOT associated with the one in downtown. I went to downtown the food portion is small, not fresh and expensive.
The westheimer location: great food. My fave is the duck. It's crispy and yet so moist. The service is great and hospitable. Ask for Alex. He is my server.
it was a horrible experience yao ming really needs to check on his restaurants because it was not pleasant. the waitress was beyond rude the service was horrible never again in life.
YAO = EXCELLENT – I have always had a very good experience at Yao's. I loved the decor, the hostess was polite. The waiters were prompt and very pleasant.
I enjoyed the food very much, the menu was not quite the usual Chinese, I found it to be of a higher quality, more variety, and the portions were quite abundant. The price was pretty reasonable as well
So, all in all, i would highly recommend Yao's
Very, very, very bad service – Told 5 minutes, took 30 minutes to be seated, its been an hour and food has not yet arrived.
Best Chinese food I've had since moving to Houston! – This restaurant was such a pleasant surprise! The food was the best I've had since moving from California 20 years ago. And definitely the best since moving to Houston 7 years ago.
There was nothing, absolutely NOTHING I had that I didn't like. Even my iced tea was excellent. I usually have to sweeten my tea, but the flavor was so good that it wasn't even necessary. If someone doesn't like this food, they've been going to cheap buffets too long and have never had good Chinese food.
The vegetables in my dish were so fresh and had excellent flavor. They weren't just "fillers" as they usually are. I think I may have actually tasted some of the kinds of vegetables in my dish for the first time. :) I also had the wonton soup before my meal and it was the best I've ever had.
The service was great, everyone was very friendly. Some may say that it's a little pricey for lunch, but it was no more pricey, and probably less so, than most restaurants. It is worth every penny. Actually, I'm very thankful that Yao has a restaurant that isn't as "high end" as most sports figures have. (Though I know there is another downtown that is more so. Hey, I'd save my pennies and go there sometime as well!) And on top of that, in West Houston. We too can enjoy excellent Chinese cuisine!
I can't say enough. The whole time I was enjoying my food, I was thinking that I HAD to remember to write a review online as soon as I got back to work. And it wasn't just me, I think it's pretty much all we talked about the entire meal...how good the food was.
We went a little early, at 11:00 and were able to beat the big lunch rush. I have a friend that said that it was a little slow when she went last, but that it was still completely worth it, and she realized it was the lunch rush.
Even if it's not often, go here, even for lunch. You may not be accustomed to treating yourself to more than the fast food and barbecue in this area, but please do. You won't regret it.
My compliments to the chef, and Yao Ming for bringing us this caliber of Chinese food. Thank you!!
Very bad service – We made a reservation for 9 people. When we got there, they put together 5 tables for a rectangular setting. We told them that we preferred to sit a round table, the hostess blamed us for not telling them when making the reservation and told us we needed to wait 30 minutes. How are the customers supposed to know what setting they have available?
When seated we waited for 10 minutes for a waiter to take our drink order. At the same time, we told him we were ready to order the main course, he shoot us off and said will come back later. After 15 minutes and 2 complaints , he finally showed up (the hostess actually was trying to stop me making my first complaint to the manager).
The waiter didn't show up again during our course of meal. We had to stop other wait staff for refill and other services.
And guess what? They automatically added the gratuity to our bill. It's a common restaurant policy but for them actually doing that after providing such poor service. One word...Shameless!
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