4829 W 119th St, Overland Park, KS | Directions 6620938.912814 -94.641352
Outstanding Service – The knowlege and service from the staff at Diebel's, Hawthorne Plaza has been amazing. When I got into cigars, I had limited budget and was afraid how I'd be perceived for not buying the more expensive smokes. The staff didn't even bat an eye. They explained the basics of cigars, offered me a choice of several brands to fit my preference and price range and never pushed any one item. When I went looking for pipe accessories for my dad, they were, again, very patient, knowlegeable and incredibly helpful. It's like buying cigars from friends instead of sales staff. After a year of frequenting the store in Hawthorne Plaza, I finally got to the main store on The Country Club Plaza and was relieved that they were equally helpful. Having found this place, I won't even look for another place to buy my smokes. Overall, a wonderful experience.
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