POOR customer service.
I had a laser removal package purchased with Elite at a discounted rate which was supposed to be valid for life. When I called to get a touch up, the staff informed me that the new management is no longer honoring discounted packages. This was fine, but instead of offering me a retainment rate they were rude and unconcerned. Even if they offered me an insignificant discount, I would have come back.. I was even ready to have much more treatments done Thanks for nothing! I don't recommend them and the are pretentious!