Chicago >Pets & Animals > Chicago Urban Tails, L.L.C.
PO Box 220053, Chicago, IL | Directions 6062241.901309 -87.682768
By appointment only
Neighborhoods: Wicker Park, West Side
We provide Dog Walks and In-Home Cat Care services in the northern Chicagoland area seven days a week. Our mission is to provide your pet with the love, care, and companionship he/she needs in order to be happy and healthy while you are away. We provide services to one household at a time so your pet receives the individual attention he/she deserves.
Our services are performed only by responsible, caring individuals that have a true passion for animals. All Chicago Urban Tails staff members are carefully screened and thoroughly trained. Our pet sitters are covered under our insurance and bonding policy.
Provided by CityGrid
$12 walk promo rate for 6 months
Best Dog Walkers EVER! – These guys are the best. I have always been skeptical of a service that comes into your home while you are away, but last week, I was home one day when my walker came by and she did such a great job with my dog! She even stayed longer than the 25 minutes that we agreed upon and my dog was so happy when she arrived. Not only my walker is great, but Urban Tails has wonderful customer service; they are always sincerly friendly (not the annoying pushy kind of service), flexible and show a complete adoration for my dog. Their service is top-notch!
Best dog walkers in Chicago – The folks at Chicago Urban Tails have been taking wonderful care of my dog Sasha since January and I could not be happier! Sasha's walker, Tori, took such great care of her and was so attentive to her little quirks. Sasha has been sick on and off for the past few months and Tori would call me at work or leave me notes at home depending on how bad she felt Sasha's condition may have been throughout the day. She even went so far as to clean up the unpleasant surprises in my apartment when Sasha was was really sick. No matter what, she always left me a friendly note to tell me how Sasha's walk went. It definitely made me feel a milion times better about having to leave her at home all day by herself.
I'm moving now and hope that I can find a new dog walking service that is even half as good as Chicago Urban Tails.
P.S. All that, and the prices are really very competitive with other dog walking services in the area. Seriously...these are the peple you want watching your pets.
Best dog walking service in town! – The great people at Chicago Urban Tails have been walking Lucky and Willy (our pups) for several years and we could not be happier with their service! We trust them completely...our neighbors also have given us compliments on how well they treat our pups. The walkers are always on time and are so courteous and careful to follow our instructions. The price is the lowest we could find, but coupled with the best service available, we could not ask for more. Also, Mary, one of the managers who frequently answers the phone, is so kind and flexible- she has always tried to work us into the schedule when we have a last-minute emergency.
We are pleased to give them our highest recommendation!
-Carolyn and Jim Murphy, Lakeview
Great Service and Pricing – Tori and Chicago Urban Tails have been fantastic for our "little" dog Jackie. Tori always leaves great notes for us everyday, and also apprises us of anything she notices about Jackie that might be of concern. We are moving out of Chicago soon, and we can only hope to find another dog walking company who provides the same great and courteous service that Chicago Urban Tails does.
Jackie is such and sweet girl! We are so pleased that you have enjoyed our service and we have certainly enjoyed Jackie as well! We will all miss her and please send us pictures and updates of our girl :)
Great dog walking service! – We have been using Chicago Urban Tails for about a year now, and couldn't be happier. The walkers are dependable, go the extra mile to get to know your pets, and do a lot of things that pleasantly surprised me (like cleaning up a kennel and the surrounding vicinity from a sick puppy (and cleaning up the puppy) so you don't come home to a crusty mess; carrying a dog with recent back surgery up and down stairs). Our dogs love seeing the same people everyday for their playtime and outing. They have also been great to call on for an extra walk and dinner feeding when working late. I HIGHLY recommend using this service. They are trustworthy, reliable, responsive, and the dogs love them. What more could you want?
Thank you so much for your kind words and we are so glad that you have been happy with our services! We hope that you continue to enjoy our service and we appreciate the feedback. :)
Fantastic Pet care.... – I just got back from a 17 day trip to Italy and I have never come home to happier more content cats. Normally, I just have friends come over and check on my two cats while I am on vacation but since this was a longer trip I decided to try something else. I have never used a pet service but this experience has converted me. Usually, my cats are pretty unhappy when I get back from vacation but not this time. Not only were my cats super happy but my plants were watered, my mail was on the counter, and I had a note for everyday I was gone with how my cats were doing and the activity the service provided. It was fantastic. I would recommend Chicago Urban Tails to anyone.
We loved spending time with them! It was our pleasure to be able to visit them everyday! We look forward to seeing your babies in the future!
Chicago Urban Tails is the best pet service in Chicago BY FAR... – Normally I would never take the time out of my work day to write a review for company; however I feel that Urban Tails should be viewed as an example of how a pet-care service should be run. Without getting into the specifics of their business model, which was/is so carefully and precisely implemented, every aspect of the services rendered is beyond reproach.
Their communication efforts are superb - they are extremely friendly with humans and dogs! And even leave a summary after each walk, which I find extremely nice.
The staff is excellent! I (or rather my girlfriend and I) completely trust the entire staff with the safety of our beloved bulldog Sebastian and pug Chloe. Our dogs love their walkers and are always excited to see them!
I really can't say enough about this company. I HIGHLY RECOMMEND THEM TO ANYONE who needs animal day care. If they can handle my mischievous adolescent bulldog Sebastian and his devious sister pug Chloe they can do anything!
You guys are great!
- Jon and Kaya
Wow! We are so happy to hear how much you have enjoyed our company! Everyone here just loves Chloe and Sebastian and think they are quite the pair together! We truly thank you for your kindness these past couple of years and we really appreciate the opportunity to spend time with your babies! Thanks again!
Love Love Love Chicago Urban Tails! – From the managment to the walkers, these guys are the best! I have had my walker for about a year now and she is wonderful! She comes around the same time every day and she leaves the cutest notes for me to come home to! The staff are always so responsive and nice; you can definetly tell this a group of people following their true passion for animals! They are also the cheapest I have been able to find, so just another reason why I give them 2 THUMBS UP!
It is so nice to hear that you have enjoyed your walker so much! I am glad she has been leaving such cute notes for you.....they are so fun to write! Thanks again for your feedback and we are so happy that you have been pleased!
Goes above and beyond in taking care of beloved dog – I have been a happy customer with Chicago Urban Tails since getting my cavalier, Nigel, over 3 years ago. But last week they went way above their usual standard in taking care of him. Our walker, Morgan, noticed that Nigel was wheezing and didn't seem to want to walk. She carried him down the 3 flights of stairs so he wouldn't exert himself and let the manager, Mary, know what was going on.
Mary immediately got a hold of me at work to let me know what was going on. Needless to say, I was very worried since he had been fine that morning and even more concerned because neither my husband or I had access to a car and were at least 2 hours away from getting home. I asked Mary to take him to drop him at our local animal hospital because we were unsure if he could wait for us to get home.
She was kind enough to do so and called us from the vet's with a report and even did a follow up call later in the evening to see how Nigel was doing.
Fortunately, he turned out to be fine, thanks to Morgan and Mary's concern and follow through. It is comforting to know that when you can't be present, Urban Tails will be looking out for your beloved dog.
Thank You so much! We have truly enjoyed walking Nigel these past few years. When I saw him that day, he was such a sweet boy! He was wagging his tail and giving me kisses even though you could tell he was under the weather. When we heard that he was not feeling well, we were so concerned about him! I can't imagine how you must have felt not being able to get to him in time to take him to the vet. We were more than happy to help and are thankful that he was fine! Thanks again for your kinds words and we are always more than happy to help our sweet boy Nigel! :)
Reliable, excellent service, and our dog loved her walker! – Our pooch loved her walks with Will ... she seemed like a different dog on the days he'd come over and walk her--she had more energy, and it was clear that she felt great after getting some more exercise. Will definitely bonded with our dog, and he left a daily log of their adventures. When he had some extra time, he'd spend it with her, too, instead of just moving on ahead of schedule.
On top of that, he was reliable, which is crucial when your dog needs to be walked and fed. That's sadly more than I can say about some other services in town. I highly recommend Chicago Urban Tails!
Thank You so much! We will really miss our visits with Lucy, especially Will. He really enjoyed every minute he spent with her and always was happy to see her. Miss Lucy will certainly be missed, but always feel free to keep in touch to let us know how our gal is doing! :)
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