311 W 57th St, New York, NY | Directions 1001940.767021 -73.983584
Neighborhoods: Clinton, Midtown
Great atmosphere & food. – Sal the manager is wonderful. Very attentive.
Great atmosphere! It used to be an old church and is just beautiful. Wonderful for large groups. Food is very good,nice selection. We were promptly seated. Service was very good.
Worse customer service; Unneeded arrogance; – Here the story goes..
I emailed a promoter to help me set up a party of 20 (mixed guys and girls) where everyone can get in free. I originally planned to go to Duvet but the promoter steered us to go to Providence where they do not have the annoying guy/girl ratio policy and that all my guests from my guestlist can get in free and even cut the line before midnight. On that night, a bunch of us got there at 10:30pm. I got in line first and the rest of my friends were behind me and then heard the guestlist lady say "all of us are comped". Cool. until afterwards, my few of my guy friends said they actually paid $20. I was really upset so I went to the lady and asked why my friends paid.. and she goes "well we can't guarantee you what the promoter said..it's the management's discretion.. plus your guy friends were wearing jeans and they didnt' have dates". I was thinking "wtf", and told her what the promoter had offered us and even showed her his email from my blackberry.. then she said when the promoter gets here.. she'll see what she can do.. i knew the promoter was gonna be there any minute but i still waited for 15 minutes.. to give them some time.. so i went out.. and foudn the promoter.. then he was giving me the same BS.. like he didnt konw they'll change the policy.. it's total BS. BUT he said he'll give me a free bottle of liquor in 15 minutes and come down to look for me..that cooled me down a little and then to realize not only did my other friends who came afterwards STILL paid $20 but he didn't come down to look for me.. and this was after an HOUR.. so i went up to complain again.. and told the lady to have the rest of my friends comped and she goes "i have been nice to you.. but you are starting to annoy me" first off she has NOT been nice even when we first got there.. to end this story. i finally did get my free bottle after endless complaints..
Most unique place to go in NYC – Providence is such a unique place and I haven't been anywhere in NYC like it. I had a great experience with the staff and they were very accommodating. Music was unbelievable - There are two dj's spinning in two rooms so you get the best of both worlds! Who could ask for more.
Classy, Beautiful Atmosphere, Great Food, Just Fun Downstairs – Four of us ( two couples) went for my Birthday. I'm a fashionable, good looking thirty something, a born and raised New Yorker that did alot of clubbing in the early 00's. I'm a chef. The service was clean and elegant looking, the waiter was efficient. There was a warm yet opulent feeling to the main dining room. Drinks were strong ( a plus in my circle!). Two of us had the fixed menu, and had the mussles, which were slammin', and the Seared Tuna- verry good. Everything else we had was all outstanding. The owner came over and was friendly. We went downstairs. I just wanted to dance, and really wasn't concerned about people watching, (I absolutely refused to wait on any line, as I never, ever did when I was clubbing!) The music was sufficient, yet not overly impressive, and I thought it could've had a more decipherable difference between floors, as the evening progressed. We took off -overly confident that we'd get in somewhere else - uhh... we ended up back there in 30 minutes, and we walked right back in, with no problem because we were there for dinner (there was a line outside, but not for us!) All in all, the night was a success, and I highly reccomend this place to eat, and drunkin dancing with friends! (Lots of dark corners for being a little naughty!) ( Did I just write that??)
Horrible Bartender & Customer Service – I just recently had a birthday party here with a guest list of about 60. This was confirmed several times with a promoter over the course of the last few months. When we arrived, we were made to wait outside while they cleared out some of the people that were there for a party before mine, no big deal- They said they would extend our hours as we had open bar for 3 hours for $45. Anyways, once they started to let us in they would only let in 10 people at a time and once I, the host was inside the bar, they stopped letting in other guests that were on my list and told them they needed to wait on the regular line which of course wasn't moving!! So several of my guests were turned away. Once we were inside, the female bartender on the top floor was extremely rude to us and would barely serve us. When you asked for shots, she would state that they were not included in the special (which we already knew) and then walk away from us when we were willing to pay for the shots- BAD SERVICE!!!! I would never plan another party there nor would I go back as the drinks are very expensive and the bartender really turned me off!!
I'm totally surprised.... – by all the negativity. I've been here four times, three for the club and once for the restaurant and I've always been impressed by the place. The security there has never given me a problem, but then I've never given them a reason to. I typically go for table service with six or so people, and each time it was quick and easy. The crowd and staff is pretty good looking, the DJ's have rocked every time, so I love the place. It's a bit far uptown for me, but that's not a real issue. And the restaurant was beautiful and food excellent. I work in the industry in Manhattan, and consider this place a real success.
If you are looking to get an STD this is the place to hook up! – It is my first and last time going to club providence. I am surprised that such a sh*t hole can stay in business in NYC. The music s*cks, the drinks are watered down and the
bouncers look like crackheads. Go at your own risk!!!
flat out, the worst venue in new york city, – whatever you do, do not go, or try to host a party at providence / triumph room. these guys were the worst most unprofessional a-holes that i've ever met. guestlists and everything were sent in ahead of time, and confirmed twice. but when we got there, they said the guestlists were overbooked, and made everyone wait outside in the line (hour plus wait, in the freezing rain). even the person who's party it was, they wouldn't let in. the manager and bouncers were pretty rude, and pretty arrogant. all that tag line about "no more velvet ropes, for people who just want to dance." is the biggest piece of crock out there. they had velvet ropes with everyone forced to stand outside (hour plus), in the freezing weather. most peope just gave up and went home. so if you are planning on throwing a party that is meaningful at all to you, don't go to this place because they are going to absolutely ruin it. this is bar none the worst club/venue that i have been to in new york city.
Ridiculous – I went for a friends birthday and we were on her guest list. the line was OUTRAGEOUS and after waiting for almost an hour, it hadn't budged. i found my friends closer to the front who had been there for TWO hours. after all that, we had to pay $20 because the guest lists were "over".
All of this would be understandable if the place was at all packed. We went down into the nightclub section and it could actually be described as "empty." Drinks were astronomical and the $75 minimum for credit/debit (plus an automatic 20% gratuity) was completely ludicrous. The music downstairs was mediocre, and upstairs it was slightly beter but still not even close to making up for the drawbacks of this place. All I could think about was everyone outside being forced to wait, expecting a full, exciting, fun club and how disappointed they'd be, once the bouncers deigned to let them in.
Fantastic food – We recently dined at Providence and were blown away by the meal. The service was great, the music was nice, and the decor was stunning. It was an all around, wonderful dining experience.
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