2316 W Leland Ave, Chicago, IL | Directions 6062541.966760 -87.688069
Neighborhoods: Far North Side, Ravenswood
If you're looking for the old groomer – The old groomer (Trehn) can be found at "Bark Avenue Playcare". You can Google it or do a Facebook search.
Awful, Awful, Awful – These people are awful. I was not happy with the way they groomed my dog, I basically could have shaved him myself for a lot less money. In addition, my dog was visibly shaken and upset when we left the place with him and we were so concerned with his behaviors that we had to take him to the vet to get him checked out. As for the customer service, the groomer had an attitude problem and both groomer and assistant were overly pushy and opinionated. Even the vet agreed that they were a bit on the goofy side. Never again.
Excellent grooming and customer service! – Interestingly, the reason I decided to try Sit! was the sales girl! My mom and I stopped in to check out the toys and dog accessories, and she was absolutely adorable and helpful! She went out of her way to help me find dog accessories and treats! So, after spending about an hour checking out the groomer's portfolio and the various goodies the shop has, I decided to make an appointment for my dogs. They book pretty far in advance, but it was definitely worth the wait! My dogs have never looked better; they actually look like show quality Yorkies! I've booked out several appointments over the next year, and intend on keeping each and every one! As a side note, it also helps that my dogs adore both the sales girl and the groomer!
Reasonable prices... GREAT customer service... and employees that love pets! – I love this place, the people are great... you can tell that they truly care about pets. The food is a few bucks cheaper than other places I've been to. The front desk clerk is friendly and loving to all the pets that come through the door. The groomer does a great job. I took my puppy for his first grooming and even though he was happy to see me when I picked him up, he didn't want to leave right away. I definitely encourage people to go to sit!.
Best groomers in Chicago!!! Great Customer service/ excellent animal care! – Jasmijo from the looks of these reviews the miscommunication was on your end. My cats and I are regulars at Sit! and they are treated like kings every time they go. I especially know this since one of my cats can be hard to bathe yet he still looks amazing and is in great spirits when I pick them up. Also, contrary to your statement about the girl who works there, which by the way was just rude and unnecessary, she has always been lovely and cheerful with each visit. Not only that they are amazing about scheduling, and prompt calls when the cats are done. Props to you Sit!, groomers, salepeople and all because you guys are amazing ignore that woman she obviously is just looking for something to complain about!!
Just not good enough – I took my golden retriever/std poodle mix to Sit! twice. The first time we wanted a basic service (bath, nail clip, trim of the hair around her paws, eyes, and rear end). We asked only that her eye brows and snout not be trimmed - at all. When we picked her up, she smelled amazing and was so soft, but her forehead had been shaved down and her snout was trimmed. She looked ok, but just not what we wanted at all. We thought that we had been very clear, but chalked it up to a miscommunication. The next time we brought her in for a full service grooming and I brought pictures of exactly what I wanted so that this time it would be perfectly clear. The groomer seemed to dismiss the pictures as he hardly glanced at them. When we picked her up we were not happy. She basically looked exactly opposite of what was in the pictures. We had to take her to another groomer (Animal Lovers on Clybourn is AMAZING!) the next day to fix what Sit! had done. In addition to the poor cut she was given, her ears were not plucked and the hair between her paw pads was not trimmed. That's just basic stuff. I do not recommend Sit! to anyone. We asked for some really basic things and they simply could not deliver.
Great grooming salon! – I brought my dog Jack (golden Retriever/Lab mix) in to be groomed a couple of weeks ago. I didn't know what to expect as this was our firts time at Sit and Jack needed a lot of work after spending the winter rolling in snow and ice. He looked gorgeous when I picked him up!!! Jack has never looked so handsome. The groomer was excellent and did a fantastic job with Jack. The new owner was fabulous! She was friendly and spent quite sometime answering all of my questions about products, food, etc. I highly recommend Sit!
cute store, grooming available and great location – i love the convenience of the store location. i've bought several outfits for my dog that are to die for. my cats have really enjoyed the toys. the store is small so they lack food, treat and misc. product variety. the groomer is great. he makes sure your dog is cut the way you like it and if not, he will make the necessary changes. i did have a problem with the groomer being consistent with pricing my dog and with cutting his nails correctly. i might have his nails cut by the vet. i feel everyone in the area should give them a try.
Larger sizes, great products, BUT lackluster service.... – I have bought some of the most charming toys here... George WBush, Hillary and Bill Clinton chew toys, a Starbucks soft squeaky chew and yes, a bright Paris Hilton Pink raincoat that has been known to stop traffic... because it is worn by a Rottwieller!
My one and only complaint is that the customer service is rather lackluster... it is not unusual to walk in and be completely ignored b/c the phone conversation is more important or because re-stocking must be the priority.
This Groomer Gets It! – I have been looking for a grooming place that would return my dog to me looking good. You can tell the groomer here has some experience and genuinely cares about how the dogs turn out. Not only are his haircuts good, the prices are reasonable and you don't have to leave your dog there ALL DAY! They do it by appointment, which makes it a lot less stressful on me and her. They also sell AvoDerm, her food, which makes it convenient. Thumbs up on this place.
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