Seattle >Bars & Clubs > Jasmine Restaurant & Lounge
Worst Service Ever.
Bad service. Below average food. Forgot my appetizer. Brought me the wrong entree. Waited 25 minutes for my beer.
The rest of the restaurant was empty and now I know why. This pace will be out of business in due time.
Beautiful decor and delicious food!. We got into Seattle on Saturday evening to attend an exhibit and did not make arrangements for dinner. Seeing that every downtown Seattle restaurant was packed we decided to try the restaurant that adjoins our hotel, The Jasmine Restaurant and Lounge. What a pleasant surprise! The food was delicious, the service was good and our meals were promptly served The decor was beautiful! The bill was very reasonable. However, we were the only party in the dining room. Curious circumstance for such a well appointed restaurant in such a great city. Go figure.
Worst service I have ever experienced.
By far the worst service I have ever experienced. The bar/restaurant was dead-maybe 25 people tops and it took 45 minutes to get a glass of Sprite and a pint of Pilsner Urquell. When, after 25 minutes I approached the bar tender to complain he said "sorry about that", handed me a business card to call the manager, and walked away. He didn't even give me the drinks. Then we got the drinks but the waiter didn't give us change. I honestly think he was trying to keep it because he knew/assumed he would not get a tip. We had to ask for the change on the way out the door.
The next day I did call the manager -Hai- and she actually said "you shouldn't get so stressed out, give me a call the next time you come in and we'll give you great service". No appologies, no offers, just that response.
Oh and I didn't get to try the food because after asking for a menu three times, I still didn't get one.
There are a lot of good bars/restaurant in DT Seattle, so this one is to be avoided.
Editorial Review. Swanky, contemporary room complements this menu of Asian fusion, while DJs, live jazz, and specialty cocktails add to the vibe.
Been there done that. The food and the drink at Jasmine were nothing special. The pork that we had tasted like the one from Panda Express. The manager was loud, bossy and unprofessional. When this place was first opened (about a year ago), my wife and I thought that the reason for not seeing as many customers as they should was due to recent opening. Well, now we know why.
LA trend meets Seattle service. As a Seattle transplant living in LA for the past five years, I miss the great restaurant service one finds in and around Seattle. Trendy LA bars have their own attraction; but as anyone who has spent time in LA will tell you, the service is often lacking...(when your server is about to be "discovered," serving food seems an affront to their future success as a mega-star) Trendy in all the right ways, Jasmine provides a perfect blend of ambience and service that makes for a great experience. I was in on Saturday for cocktails/appetizers in the bar, and was thoroughly impressed with the bartender and waitress' level of attention, considering how busy they were. My one criticism is that the appetizer menu could use some revision with perhaps a few more additions, but what I did have was excellent, and the experience in entirety was impressive.
Good Food, awful service!. We apparently hit Jasmine on a bad night, as the cuisine was good (even interesting) although the service, which started decently, became downright repulsive very quickly...to the point were appetites evaporated and the preference was to leave rather than stay. To be fair, the staff did close the kitchen just prior to our arrival (about 9:30 PM), and were kind enough to prepare from the entree menu for us despite. The Lobster Tail was light and tasty and the manila clams flavorful and steamed just right. The rolls were average at best. Unfortunately, the plainly awful treatment we received negatively countered whatever the quality food might have delivered.
Try it!. Was there on a Friday during HHour. There was a great mix of ppl who wanted to have a drink and relax after work. The setting was perfect to wind down after a hard week, where the food was delicious and the staff was attentive. The only thing I wish they would offer is more items and different varieties on the HHour menu.
Trendy, but tasty. I came by for dinner on a weekday around 8, and by then most of the crowd was in the bar area having drinks. Still, the waiter checked up on us reasonably often. The scallops were delicious, but the person with me didn't seem to enjoy his vegetarian entree as much. The live music in the front was a nice addition, and not too loud to carry on a conversation.
a new hang out.... Jasmine is quickly becomming a popular hang out with fellow co-workers and myself. The staff is friendly and is not stuffy as you might expect from the look of this swanky spot. The food is outstanding, I cant get eniough of the firecracker shrimp, or the dinner scallops (if i am in the mood for something more filling) over all a great up and coming spot.
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