Raleigh >Shopping > Peace Camera
421 W. Peace St., Raleigh, NC | Directions 2760335.788413 -78.644794
No returns no matter what happens - buyer beware – I too had a really bad experience. BEWARE of the return policy which is no returns no matter what.
I bought a lens extension kit for my daughter and a new filter for her SLR. I brought the camera and lens in the day I bought these two items. The lens kit was $200 (for macro work). I showed the salesperson the camera and lens and asked if they would work with them. He said he was completely sure (like I was a dummy).
When I got home and gave them as a gift it turns out they "fit" the Canon but the macro magnification with this lens is so close that you touch the object you're trying to photograph before it comes in focus. So they really don't "work" even though they "fit".
I brought them back within 10 days and explained how they didn't work with the camera and lens and was told there was no return/refund, even though they had said it would work and it did not. I could only get a store credit to spend more with them in the future! They also would not take back the filter which was still sealed and said it was to stop people renting from them. I explained I could not have rented the filter as it is still sealed but they said no there as well - absolutely no exceptions.
So don't buy anything there unless you are absolutely sure you want it since this is like a third world bazaar or flea-market operation where the buyer must beware and they do not stand behind their advice.
What a fool I was.
Good selection/staff with 1 exception – I've bought cameras, lenses, and accessories from Peace. They have a great selection and competitive pricing. The staff is awesome except for one of the salesman. I forget his name but he is the guy in charge of buying used equipment from customers. For lack of a better word he is a total A$$hole. I recently dealt with him and I can say he is the only reason I am not giving them 5 stars. Not only was he rude to me but he was rude to the other salesmen there. Its impossible to have a decent conversation with this man. I'm semi experienced with photography but still had some questions which he answered in a way which made me feel like just leaving and giving a bigger store like Best Buy (who willingly answer my questions) my money. I might not spend thousands and thousands of dollars but I have spent a lot of money there and expected better. He has completely ruined my impression of Peace Camera.
Canon user – I went in to Peace Camera with a problem with my camera. I told one gentleman my issue and asked if they could help and another gentleman asked me where I purchased my camera. After I told him that my husband purchased it online he decided to lecture me on how the internet is putting small business like them out of business. I felt so uncomfortable that I left. I am apart of a big photography group at church and they said that they weren't the nicest people. Honesty I think your customer service is putting you out of business. I won't be back.
GREAT CAMERA STORE – This store was recommended by one of my photography teachers, who said "Leave your wallet home (because you will be tempted to spend money)." I found the staff to be very friendly and informative. They strive to provide the customer with what the customer needs, not what they want to sell. They also give unlimited advice about equipment, techniques, etc. Wonderful place. Maybe they would be interested in establishing a branch nearer to Fort Bragg (could be called War Camera).
great service, great store – Went here with a jammed lens on a casio coolpix. gentleman behind counter said 'let me take a look' and took it in the back. 5 min later came back and camera worked PERFECTLY! i waited for the $5, $10, $20 charge. when he didn't say anything i asked what the cost was and he said 'no charge'. When i need a new camera this will be the FIRST place i go even though it's a bit of a jaunt.
Awesome place!! Would def. suggest going here!! – I took my camera here recently and they were able to fix it immediately and correctly! They are extremely knowledgable about cameras, not to mention, very kind, and willing to assist! I was EXTREMELY pleased upon taking my camera here (especially after wolf camera -dont ever go there- told me it would cost $200 to fix it, and i would have to ship it out, and then they tried to tell me I would be better off buying a new camera and TRIED TO SELL ME A NEW ONE) I was like seriously? first of all, im not spending $200 to fix a $75 camera, and no, I DONT WANT A NEW ONE! anyways.. peace street camera was great and I am so happy my camera is fixed!
Editorial Review by Citysearch Editors – Full-line of new, used, film and digital cameras sold and repaired on-site; darkroom supplies, ink cartridges and printing materials available
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