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Spas >Bliss Spa Chicago
644 N Lake Shore Dr 8th Fl, Chicago, IL | Directions 6061141.892509 -87.616170
Neighborhoods: Central, Near North Side
Worst Spa in Chicago – I was anxiously awaiting my appointment at Bliss, because I have been to the one in NY and loved it. This place was the worst ever. I went in for a bikini wax and it took over an hour and a half. The room was about 100 degrees and the technician kept burning me with the wax. I asked if she had just started working because she was just awful. She informed me that she had been working there was quite some time....could have foooled me! I also had a massage there. Even though the signs state QUIET ZONE, it was like a party in the hallway. I had to listen to a 45 minute conversation between the employees regarding their horrendous love life and what they were up to that weekend. It was not relaxing at all. I wouldn't recommend this place to anyone.
horrible staff – i hate this spa it is the worst in the city i quit going there due to the staff and the management is just a nightmare,,,,,they mask you and leave you in a room to sit all by yourself and the oxygen treatment thats a joke for an upsell ........everything is way over priced and the staff is just rude.................i will never go here again.........it was a waste of money i was out 350.00 faster then two hours and the results well lets just say there werent any the place is a joke
Highly Disappointed – (Dec 2005)
I first went to Bliss Spa Chicago a few months after it first opened (Dec. 2005) for christmas. I treated my family (2 Sister's, my Mom & Dad) to pedicures for the holiday to relax everyone. We first arrived to the front desk and the receptionist unfortunately had terrible customer service skills. We were then rushed to the stations only to find the technicians very unfriendly. At the time they had a pedicure special for the holidays which included a free orange sugar scrub container to go home. Unfortunately it was like pulling teeth for them to honor the special in which we had to remind them about. Overall our services were anything but relaxing and they were extremely overpriced pedicures($70) for the quality we received. We were anything but relaxed when we left. The staff for some reason acted as if they were to good to help you.
I recently went back to Bliss for a manicure thinking that they would have improved things since they have had a year to correct things. I have to say the receptionist was an improvement she was very nice, the spa smelled wonderful and the ambience was great. Unfortunately the manicure was still terrible. She barely did anything. I asked for square which is pretty easy and I ended up with uneven rounded nails, my cuticles looked horrible, she cut my finger and the polish was uneven. I couldn't believe I had just received a manicure I was very unimpressed. My sister and I have been to many spas all over the place some were good, some were bad. We like to spa hop and try different places out, everyone needs a little break to relax and pamper themselves. I've been a nail tech for 8 yrs now and for some reason people just don't take pride in their work anymore. The quality was terrible for price. It was almost as if I hadn't got a manicure but gave someone $35. I gave them the benefit of the doubt by trying them again but it sadly disappointed me yet again. Don't waste your time or money on this place.
Not Impressed – The first time I went to Bliss I had a manicure and pedicure and the second time I had an 90 minute massage. Overall everyone was friendly and helpful. I agree with one of the other reviewers...the place itself does not have that warm and cozy feeling that I usually associate with a spa experience. Decor seemed like it was straight out of an Ikea magazine. The womens locker room/dressing area does not offer any privacy. You have to dress and undress in this small open space and there aren't even any benches to sit on to take your shoes off. Anyway, dressing and undressing in front of complete strangers is unconfortable for me, but I am more on the modest side. Once you are finished undressing in front of everyone else that has an appointment the same time as you, you are aksed to go to a waiting room. The waiting area has a tiny little bar with water and brownies, cookies, candies, cheese and crackers. Nothing to get excited about but I didn't go for brownies! The furniture is very uncomfortable in the waiting area and ESPECIALLY in the manicure/pedicure area. They have those trendy little chairs with the low backs and neither my friend or I could find a comfortable position, and after sitting there for a one hour pedicure and then another hour for a manicure I thought I was going to go crazy. The spa rooms are ok. It was complete silence. I like a little relaxing background music and that was not happening in this room! All I could hear was the massage therapist breathing. Also I heard everytime someone closed a door up and down the hall. That was a little frustrating. Now, they did do a paraffin treatment on my feet and that was nice but honestly that was about all I enjoyed. I wouldn't go again and I wouldn't recommend it.
Everything I hoped for – I recently went to Bliss for the triple oxygen facial and a hot off the stesses massage. I have been using the products from the catalogue for years and was so excited to finally visit. My experience was wonderful from start to finish. Everyone there is nice and helpful. Marta did my facial and it was the best one I've ever had. Her advice was appreciated and my skin feels and looks so healthy. Stephanie did my massage and it was pleasantly different than the standard spa massage, so relaxing but deep. I will definitely go back. They put a parraffin treatment on your feet before the massage, which is a nice touch.
I am so glad I moved to Chicago and get to enjoy this sweet retreat!
Awful experience – Was extremely disappointed because the experience at Bliss was anything but blissful. The staff was rude and unprofessional. I went for a 60 minute pedicure and the technician was 10 minutes late and stopped 10 minutes early. Will NEVER go to Bliss and I have told everyone I know to NOT go there.
Citysearch Editorial Review – This downtown hotel spa mimics the boutique chic feel of its co-tenant, the W Chicago Lakeshore. Guests take the elevator eight floors up to an uncluttered reception that is styled like a beauty bar, with florescent lighting, turquoise and white decor and a bank of mani/pedi stations positioned in front of flat-screen televisions. Further inside the spa, the real pampering begins, starting with a brownie buffet and cheese platter for ladies to enjoy before being ushered into one of 16 treatment rooms. Jazz and blues standards hum on the speakers while aestheticians tend to tired bones, overgrown areas and muddy complexions with a slew of massages and facials like the Triple Oxygen Facial and Hangover Herbie (hangover not required).
A piece of NY that Chicago needed – I have been to Bliss in NY when they started up a few years back...Chicago is incredibly fortunate to have a spa that isn't the ho hum fluff of most places. Maybe the decor isn't outstanding (its minimalistic but chic) but that's not what I go to a spa for. What they do inside is what I'm willing to visit time and time again for. Facials are amazing and estheticians spend time to talk to you about skincare versus just putting some stuff on you that does nothing for your skin. I've had Stephanie as well...she knows so much about the energy of the body and also a lot of yogic principles. What I like best though is that everyone there is willing to listen and help. Talk to the front desk about anything and they will know the answer or find it if they don't.
Best Kept Secret – I had a massage there by Stephanie, who is amazing! She took extra time with me and tailored the massage to exactly what I wanted. Great customer service! The spa itself is very luxurious, and they have all their products out for you to use. The spa also has a steam shower which is so relaxing! I highly recommend this spa to anyone in Chicago.
I visited Bliss while I was in Chicago on business and I had a treatment done by Andrea Madeo who was VERY VERY good. It's a new spa, but I think that they will become very popular with such attentive and skilled staff - so book your time there before it takes off.
The spa is flexible on appointments as well, and go well into the evening (after working business hours) so it is a brilliant way to just wind down from a busy day and collect one's thoughts.
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