Elmhurst >Elmhurst BMW
466 W Lake St, Elmhurst, IL | Directions 6012641.9180679321289 -87.9552841186523
M-Th 9am-8pm, F 9am-7pm, Sa 9am-6pm, Su Closed
I was greeted as soon as I walked in the door.
The service advisor listened to what I had to say abd understood my problem.
I was given options and advice without pressure to choose an option.
I called Elmhurst and they didn't have any problem with giving me a loaner. 2009 BMW 528 I . They fixed my car quickly and Joe was great. Don't waste your time with perillo. Drive the 30 mins out. It's worth it.
I have to give excellent marks to the service staff they are nothing short of fantastic.
Faustino does a great job in providing service! He provides excellent customer service and takes the time to patiently review any potential problems. I would definitely recommend this dealer because I know my car is in good hands. I am always reminded of services that need to be followed, however, I am not hassled with services that are not necessary. They also provide a tranquil environment while waiting for your car. Prior to this dealership, I was visiting another dealership who had poorer service, so I must say it's breath-taking to finally come a across a dealership where they put customer satisfaction first.
A good salesperson, good and friendly customer service, very good service and good prices. I would recommend in formant Center frequencies for who want to buy a good car for a good price. Fair and professional service vendors, large aid in deciding to make a purchase. I'm very pleased with my purchase from this seller in this location.Thanks!+++++5
I just bought my second car from this dealership and have had a wonderful experience both times! The salespeople are friendly and very efficient. They listened to what I wanted, my price range, and did everything they could to accommodate what I was looking for. I test drove the car I wanted, had the price I needed and 0% financing approved, then signed the paperwork within about an hour and a half.
A big thank you to Michal, who is in charge of Internet sales. The main reason we went with Elmhurst is because Michal actually took the time to call us after we made initial contact and started discussing pricing, etc.
Elmhurst has always been top notch and fair to deal with.
He was professional, thorough, and did not use any unnecessary sales tactics, and made sure we were comfortable with all of our choices. In fact, we found all of the employees to be helpful, and the "vibe" was a welcoming one, not an "us vs. you" environment, like we experienced at other dealers.
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